I'm a 2 year 5 month vet of this game. When it went online it had amazing depth and potential and I stuck with it all the way. I have become a casual player of it since but have kept it in my regular rotation because it "was" really cool. Then the NGE patch came along and, without warning, changed everything almost completely for the worse. For starters the new user UI is rubbish. I can't recall a game with a less intuitive interface. What was a well thought out system that could be driven largely by mouse has turned into this bizarre and frustrating mouse/keyboard play. And the new UI graphical elements look like they were made by first semester art students with MS Paint! But that's just the tip of the iceberg. What was a really cool system of character specialization that could lead to potentially hundreds of different archetypes has now been whittled down to just 9! That's right, you must now choose between 1 of only 9 uncustomizable character types. My years of carefully crafted character skillsets flushed overnight. Brilliant!
Thanks Sony Online Entertainment and LucasArts. You've taught this long time customer a valuable lesson in misplaced loyalty.
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