First of all you can disregard the Game Spot review in this case...
So how are the puzzles? Well I can begin by saying that this is a good and exiting adventure game but as mention in some other user reviews at one point the puzzle make almost no sense. But overall the puzzels are good.
The story is very very interesting and you actually begin to "feel" for the characters like you have never done before in a game. The graphic is also perfect for the story.
If you haven’t tried it, be sure to get your hands on this one. It's a great adventure game!