Its a must have for any MOMRPG fan 10/10
Alliance is fun Hord is better for the PvP people the shamans are very fun and hord get a easyer time.
Gameplay - 10/10 with prober UI's
Graphics - 8/10 its a blizz game what do you exspect the world is good but the characters are toons
Sound - 10/10 Great sound trak
Value - 10/10 its a MOMRPG youc an always make a Alt
Difficulty will range person to person becasue UI's help people im loded with them CT raid assist, Scrolling battle text, Call to Arms, Titan pannel, Decursives, ect. I had no prob with the controls but if your an EQ2 or guild wars person you can be over welmed with the amont of hotkeys (guild wars has 8 WoW can have up to 32 i think or more with good UI's)
BTW UI's are user interfaces.