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Forza Horizon 3 Preloading on PC Running Into Issues

Download progress is being reset for no apparent reason.

99 Comments

Early access to Forza Horizon 3 begins tomorrow, September 23, at 12 AM local time. Unfortunately for those on PC, a number of people are encountering download issues when attempting to preload it.

There are numerous reports on Forza's forums and subreddit of players having their downloads reset. That's a real problem for a game that's 49 GB in size, not to mention one that people may have paid extra for to play early--the $100 Ultimate Edition grants four days' early access, among other things.

There seem to be several different issues causing this to occur. For some, download progress is erased after resuming a paused download. For others, it happens on its own as the download approaches completion. Others still run into problems when Windows 10 installs updates, interrupting the download. In all cases, these people are being asked to redownload a huge game from scratch, which is a big ask--some people have data caps, while others have download speeds that make this task a multi-day time investment.

Not everyone has been locked out of downloading Horizon 3 on PC, but this is no less of an inconvenience for those having the issue.

This is the first release of a proper new Forza game on PC. It's also only the second game to support Xbox Play Anywhere, which allows you to buy a digital copy on Xbox One or PC and receive access on both platforms.

No Caption Provided

We've contacted Microsoft to see if there's an estimate for when a fix might be released. It seems the company is aware of the issue, as a Turn 10 staffer posted on the Forza forums saying the errors are being investigated. It's described as a "high-priority issue that's being investigated."

Horizon 3 officially launches for PC and Xbox One next Tuesday, September 27. It's quite good, as you can read about in GameSpot's review. A demo is available now on Xbox One that will come to PC sometime after launch.

Got a news tip or want to contact us directly? Email news@gamespot.com

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jaswri

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I had mine reset. Left it running overnight last night then found in the morning it had stopped and had to start over again. On top of that it was slow til late afternoon. So in all took nearly 24 hours to dl when something of a similar size would take 5-6 hours on Steam. At least it there for early access.

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Dienow

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Edited By Dienow

Oh no! MAster race has been fuckd over lol

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Ragnarocking

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@dienow: By the same company who runs your console.

I think you are the one who should worry.

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sladey

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@ragnarocking: Also by the exact same people that run your PC too.

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Ragnarocking

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Edited By Ragnarocking

@sladey: I don't depend on them for providing my games, and don't depend on their LIVE service.

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sladey

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Edited By sladey

@ragnarocking: good for you. So basically what your saying is your missing out on some excellent games, and you may not also pay for Live but you also dint get 48 free games a year either.

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wanderz

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@sladey: you know as much as i like the option of gaming on a console OR PC...

"free" games that only work while you pay for something aren't exactly free... it's basically like saying you get all your cable tv channels for free, as long as you pay $80 a month for cable tv. it's not free.

PCs gets free games as well (which are actually free forever) from origin, ubisoft and (rarely) steam as well as other sources, plus 95% of the other games are cheaper on PC with a ton more options, since "backwards compatible" in some cases goes back 30 years.

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RyanBurnsRed

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@sladey: you forgot the quotation marks around free. Here I'll show you: "free" games

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Ragnarocking

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@RyanBurnsRed: Or the fact that most of these "free" games suck ass.

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smokerob79

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@dienow: why do we care??? its not like its better then project cars......

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FreeRyu

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@smokerob79: "its not like its better then project cars".

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sladey

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@smokerob79: most racing games are better than Project Cars. Unless you have PS4, then beggers can't be choosers and all that

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smokerob79

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@sladey: i play mostly on PC.....name a better driving game out right now......

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Jim_Peterson

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It's a joke.I paid extra for early access and have already lost a full day and wasted about 120gb of a capped internet connection trying to download this PoS.It just gets to 20 or 30GB and decides to reset itself or have an error. How hard is it to make a downloader? Unbelievable.

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XCrimsonxSynX

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@jim_peterson: LOL! You paid an extra $40 to play a game early!?

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visagiej

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Edited By visagiej

@xcrimsonxsynx: yes, because $40 is small change for grownups

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jaswri

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@jim_peterson: When u get the game u will probably find it's not a PoS

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chikenfriedrice

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MS smh.....don't ruin your good momentum

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FreeRyu

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@chikenfriedrice: ikr

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cpuchess

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The fact they are releasing the PC demo after launch shows where their commitment to PC gaming is..

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wtf_666

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@cpuchess: Ya....the company that rules PC isn't focused on PC gaming. Enjoy playing anywhere. xD

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sladey

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@cpuchess: Releasing it on PC in the first place is usually a good sign of commitment. Don't see Nintendo or Sony releasing thier new games on PC for gamers to enjoy

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jaswri

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@cpuchess: The fact that I buy it on Xbox 1 and can download it for free on pc is amazing to me.

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sladakrobot

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Those with data caps should be refunded or should get something extra on top

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XCrimsonxSynX

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Edited By XCrimsonxSynX

@sladakrobot: Or those with data caps shouldn't buy digitally? Shit happens.

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dribblesbarbax

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Games For Windows Live is alive and well it seems.

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ASneakyPoptart

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Edited By ASneakyPoptart

Good to see the Windows 10 Store is living up to it's reputation of being Games for Windows Live 2.0. When you can't even get the pre-load working for your 1st party games on your own service no wonder why people are skeptical.

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jaswri

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@asneakypoptart: At the end of the day it has never been a pc game. They are just trying to reach out to pc gamers, of which I include myself, but most of my gaming time the last 2 years has been spent playing FH2 on my XB1. Rather than criticise any sort of pre launch issues just get ready for a fucking awesome game. It will happen.

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howthegodzkill

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And so it begins...

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game4metoo

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Edited By game4metoo

@howthegodzkill: I was just about to say that lmao

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BabeNewelll

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Come on Microsoft put up some more bandwidths :P

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poseidion

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I bet it has to do with Nvidia graphic cards. The Crew has a similar issue almost a year ago and Ubisoft and Nvidia had done nothing about it.

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BabeNewelll

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@poseidion: It's to do with the downloading of data , nothing to do with the graphics cards.

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poseidion

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@BabeNewelll: believe me, it could be. I downloaded the free copy of The Crew for Pc and almost went crazy bout the issues I confronted while downloading and installing. I went to the Ubisoft and Nvidia forums only to discover I wasn't alone. Also, my bro downloaded and installed without issues on a desktop with other graphic card, while found the same issue on his laptop, which is just like mine. Go to Ubi forums and see for yourself.

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smokerob79

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oh look its the live store all over again.....MS did not learn anything........

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spectreXr1

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This is why I stick with physical and not digital this gen having a 49gb download start over is a big deal....but pop that disk in wait about 5 mins and you in the game

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jshah500

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@spectrexr1: Even with discs you still have to download the entire game. The disc just tells the console that you own it. It doesn't spin or anything inside the drive.

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jshah500

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@computernoises: lololol you still download/install the entire 49gbs regardless. Go play VR.

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spectreXr1

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@jshah500: lol no it doesn't Xbox one gives you the choice to download the update first or install from the disk installing from the disk without the patch it only takes about 5 mins until ready to start comes up . Even with no internet you can go buy and play a disk not digital

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WarFox89

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Edited By WarFox89

@spectrexr1: What will you do when your disk will break or crack or be lost ?

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spectreXr1

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@WarFox89: get it from GameStop with the insurance on it ...can't help if something breaks...what do you do if something happens like with ps4 players when Sony locks them out their account and they lose all they digital games ...digital u dont really own anything ...physical no matter what happens to my acct I can make another one and play my game ...not with digital

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BabeNewelll

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@spectrexr1: This is an issue with Windows Store , Steam is fine.

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gamingdevil800

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Edited By gamingdevil800

Had a feeling this would happen gonna pirate it the last AAA game I bought on the windows 10 store was a disaster full of glitches and bugs.

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cpuchess

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@gamingdevil800: Please slap your parents for doing such a lousy job..

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smokerob79

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@cpuchess: no no....slap the parents of the guys that said lets do anther windows live store.......do it right.....

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elephantpunch

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Edited By elephantpunch

mine loaded just fine. Even paused it with 4 Gb remaining last night and resumed it this morning. Cant wait.

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theduckofdeath

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@elephantpunch: I haven't started the DL (still at work). There was an issue for me with KI or QB downloads, I recall. Definitely slow, and there may have been a pause/reset issue. I owned each game on XB1 so the PC wait was not a big issue, just an annoyance.

Tonight I will turn up power management to high performance and see what happens. People should also check that anti-virus is not interfering.

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