GameSpot may receive revenue from affiliate and advertising partnerships for sharing this content and from purchases through links.

Refunds available for Battlefield 4 Premium after server woes

Unhappy Xbox One owners report they are able to receive refunds from Microsoft.

138 Comments
No Caption Provided

Multiple Xbox One owners are reporting on the Battlefield forums that after speaking with Microsoft Support, they were able to receive refunds for their $50 Battlefield 4 Premium subscriptions. It is not clear, however, if the refunds are being offered in a limited capacity or to anyone who asks for one.

The reasons for wanting a refund are obvious. Battlefield 4's launch has been marred by server woes, with some Xbox One owners reporting difficulty downloading the recent China Rising expansion.

As you would expect, it appears that getting a refund for Battlefield 4 means you'll have to relinquish the perks associated with the Battlefield 4 Premium subscription--including access to map packs, priority server position, and double XP events.

However, one user says on Twitter he was able to maintain all the Battlefield 4 Premium perks even after receiving a full refund. We've reached out to Electronic Arts for the official company position on the matter and will update the story if we hear back.

It is unclear if Sony is also offering Battlefield 4 Premium refunds for the PlayStation 3 or PlayStation 4 version of the game. The PS4 version has been hit especially hard by server woes, though DICE just today released a new update that promises to boost general stability.

Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
Sorry, but you can't access this content!
Please enter your date of birth to view this video

By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy

Got a news tip or want to contact us directly? Email news@gamespot.com

Join the conversation
There are 138 comments about this story