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Xbox Live Suffering From Issues Right Now [UPDATE]

Microsoft is working on it.

175 Comments

Update: It looks as if the issue has now been resolved. We'll report back if that should change.

Original Story: If you're having issues with Xbox Live at the moment, you're not alone.

Live is suffering from problems that are affecting Xbox One, Xbox 360, and other devices this afternoon. According to the Xbox Live Status page, this impacts users' ability to buy downloadable items and--more seriously--sign in to Live.

No Caption Provided

"Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live," reads an update posted at 2:35 PM PT. "Stay tuned, and thanks for your patience."

The Xbox Support Twitter shared a similar announcement but provided no further information. There's not yet an ETA for when service will be restored.

We'll update this story with any further developments or when Live comes back online.

Got a news tip or want to contact us directly? Email news@gamespot.com

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rafoca

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Edited By rafoca

Just curious... When something happens to PSN do all gaming sites also create articles about it being down? Because all the media out there seem to be so eager to communicate people when Xbox gets issues. This is so weird.

And it's been always like that

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treymok

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@rafoca: Are you serious? PSN goes down and there are aboriginals up north that hear about it in smoke signals.

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JoshRMeyer

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@rafoca: Seeing how the install base is over twice as much for ps4 (ps3 and 360 are close to the same), they'd surely report it as it'd be big news, more clicks, more money for their business. I can't ever remember nintendos online being down, I'm guessing because so few people are on it (might change now with switch).

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KillerCondoms

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@rafoca: PSN doesn't suffer as many issues as people claim, yes it has had some bigger issues in the past but so has XBL. Sure it's not as good as XBL but still it's reliable. It's had a couple hiccups lately but it only affected a small amount of people therefore not really newsworthy.

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wanderz

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@rafoca: i've seen like one time something was reported about PSN currently experiencing problems and multiple times people on forums and other places complaining it was down but no reports about it like this one..

i'd bet it has to do with sony spending more on ads for these sites.

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onehitta323

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@wanderz: I bet it has to do with PSN being more reliable than xbox down.

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wanderz

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@onehitta323: try searching for "PSN outages" it's not very reliable really.

funny thing is for a lot of people it is currently down and has been out the last 2 days.

there was reports of a psn outages 8 days ago, and 11 days ago as well.

outage.report website shows psn having outages 7 days in february, that's 1/4th of the month they had issues.

compared to xbox lives 1 major outage day and one with a few reports of problems in february.

really it doesn't matter to me, and i would love if all services were perfectly reliable... but they are not, and sadly just the fact that i have time warner cable means my connection generally sucks anyway. :(

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onehitta323

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@wanderz: don't need to search for it. My PSN has been working fine and been on it constantly in my house with no issues. Unlike Xbox live

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sealionact

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@onehitta323: You'd lose that bet.

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brandiesel

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I had no issues.

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snaketus

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Edited By snaketus

I thought Xbox Live was this amazing god tier service and is never down.

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GamerBum

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@snaketus:

I'm in my 13th year on XBL and have never experienced a single outage or downtime. PSN on the other hand.... well let's just say there was a 3 week period where I couldn't access it. Just saying.?✌️

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treymok

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@gamerbum: Sheer bullshit.... Go look at downdetector.com.... it's riddled with users complaining Live goes down....

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KillerCondoms

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@gamerbum: Sure it was, you people shouldn't try so hard.

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RSM-HQ

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Edited By RSM-HQ

@snaketus: No, it's just usually more reliable than PSN, which was originally free for a reason. Microsoft could pull it off for having more experience creating servers than a company like Sony. They're faster, and more reliable.

And I'm a PS4 owner stating that. And it's a subject most play bias towards, I don't think playing games on PSN should cost the same rate as Live because the quality difference is pretty big.

In the long run I hope PSN get's a discount Plus package for players that don't want the subscription games; but want to play online. I don't expect it to be free again like it was on PS3, but I would like it if multiplayer-only was 50% the current Plus price.

Regardless I prefer the PS4 as a console. I'm a big fan of its gaming library. And yet I think the online features are not worth its asking price_

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adkcrazox

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Edited By adkcrazox

@snaketus: and did you read how fast it got fixed? Unlike Sony that take weeks or months.

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treymok

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Edited By treymok

@adkcrazox: Actually if you check downdetector there are still people having issues.

And only once had it taken months lol.

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KillerCondoms

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Edited By KillerCondoms

@adkcrazox: It has never taken months, you're just talking out your bum now.

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treymok

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@killercondoms: it did once after that major hack years back but those Xbox fanboys claim it's every single time.

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KillerCondoms

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@treymok: It was down for a bit yes but not a month.

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sealionact

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@killercondoms: Maybe not months, but it was involved in one of the biggest security breaches ever and was down for 23 consecutive days.

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KillerCondoms

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@sealionact: See told you it wasn't months.

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sealionact

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@killercondoms: Nope, you told someone else. Still...77 million people had their personal details hacked. I'd say that's a bit more serious than the 47 minutes that Live was down.

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KillerCondoms

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@sealionact: Yeah yahoo was hacked too, I still don't get what it is your trying to accomplish here.

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sladakrobot

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@snaketus: Who told you that? Can you quote anyone saying that?

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wtf_666

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Edited By wtf_666

I've had to pay sales tax on my xb0ner digital games for years. Just got an email from PSN...they'll start collecting sales tax on all PSN purchases on April 1, 2017. :-/

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XCrimsonxSynX

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@wtf_666: Its on a state to state basis. If your home state changes its sales tax laws this usually happens

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JoshRMeyer

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@wtf_666: Whhhhaattt??? I haven't received an email. Do you live in the U.S.? Tax free was a big perk. Same way with buying things off Amazon.

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treymok

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@joshrmeyer: Pray that Amazon never opens a distribution center etc in your state. Amazon isn't tax free. He'll technically nothing is tax free. The times you aren't charged by the merchant technically you are responsible to claim those sales on your taxes and pay them. Unless you live in Delaware.

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JoshRMeyer

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Edited By JoshRMeyer

@treymok: One just opened up a few months ago near me. It's weird though, because some times I'm charged tax and others not. On PSN I'm never charged tax for some reason.

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Neoistheone

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@wtf_666: I got the same email. Sucks

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SingletreeAve

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I'm just glad social media had something better to complain about than Kellyanne Conway.

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