Ezio's Turkish Assassin Armor DLC Does Not Work

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Skyryder23

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#1 Skyryder23
Member since 2005 • 25 Posts

I was provided a DLC code for the PS3, however, when I attempted to input it, the PS Network gave me an error stating the code was input wrong or already used.

I contacted techincal support and they directed me to this forum.

Thank you for your time.

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MAILER_DAEMON

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#2 MAILER_DAEMON
Member since 2003 • 45906 Posts
You contacted Ubisoft's technical support and they directed you to GameSpot's technical support forum about its own website and forums? :?
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serenesabine

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#3 serenesabine
Member since 2011 • 25 Posts
I have the exact same problem, I can't get an answer anywhere!
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Kelayr

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#4 Kelayr
Member since 2005 • 61857 Posts
They're probably posting here because of this. Due to the trend of people complaining that their codes don't work (first for the Ace Combat giveaway and now this), I suspect that the codes can only be used on US PSN accounts, as is stated on the Ace Combat giveaway page that was updated recently to include that information.
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MAILER_DAEMON

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#5 MAILER_DAEMON
Member since 2003 • 45906 Posts
They're probably posting here because of this. Due to the trend of people complaining that their codes don't work (first for the Ace Combat giveaway and now this), I suspect that the codes can only be used on US PSN accounts, as is stated on the Ace Combat giveaway page that was updated recently to include that information.silentexistence
Ah, alright. Yeah if it came through here then that's a detail they need to let everyone know about; if that's the problem at least.
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dab198

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#6 dab198
Member since 2003 • 3934 Posts
Certainly sounds like the problem. PSN store codes are region-specific, so those given away by GS are almost always US-only. Thanks for pointing out that page, silentexistence. The last time someone posted about these codes I had no idea what they were talking about, and they then didn't explain further when asked for more info.
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Kelayr

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#7 Kelayr
Member since 2005 • 61857 Posts
No problem. Yeah, I can see how these enquiries would be confusing without knowing the codes are from GameSpot giveaways.
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Skyryder23

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#8 Skyryder23
Member since 2005 • 25 Posts
They're probably posting here because of this. Due to the trend of people complaining that their codes don't work (first for the Ace Combat giveaway and now this), I suspect that the codes can only be used on US PSN accounts, as is stated on the Ace Combat giveaway page that was updated recently to include that information.silentexistence
The thing is, I do have a US account, so it should work...but it's still giving me error. Any help would be appreciated in terms of whether I can get a new code that does work, or how to fix it so I can get the current code to work...
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Kelayr

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#9 Kelayr
Member since 2005 • 61857 Posts
[QUOTE="Skyryder23"]The thing is, I do have a US account, so it should work...but it's still giving me error. Any help would be appreciated in terms of whether I can get a new code that does work, or how to fix it so I can get the current code to work...

You have a US PSN account huh? Hmm... I'm not really sure what to tell you. I'm pretty sure that GameSpot is giving away US codes, since like dab mentioned, I think it's rather unlikely that they would give out codes for other regions and not mention that detail. Perhaps you can try contacting Customer Support about your issue; maybe they can help you get a replacement code or something.
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jmford_1

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#10 jmford_1
Member since 2003 • 159 Posts

What about if I never got the email with the code? I got the code at work, but figured since it was being emailed to me as well, I didn't screenshot it and email it myself. How can I get it?

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dab198

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#11 dab198
Member since 2003 • 3934 Posts

What about if I never got the email with the code? I got the code at work, but figured since it was being emailed to me as well, I didn't screenshot it and email it myself. How can I get it?

jmford_1
If you go back to the code page it should still show it; at least that's how other code pages have worked in the past.
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jmford_1

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#12 jmford_1
Member since 2003 • 159 Posts

[QUOTE="jmford_1"]

What about if I never got the email with the code? I got the code at work, but figured since it was being emailed to me as well, I didn't screenshot it and email it myself. How can I get it?

dab198

If you go back to the code page it should still show it; at least that's how other code pages have worked in the past.

I don't have the code page available and the link that was on the home page is now gone.

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dab198

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#13 dab198
Member since 2003 • 3934 Posts
[QUOTE="jmford_1"]

[QUOTE="dab198"][QUOTE="jmford_1"]

What about if I never got the email with the code? I got the code at work, but figured since it was being emailed to me as well, I didn't screenshot it and email it myself. How can I get it?

If you go back to the code page it should still show it; at least that's how other code pages have worked in the past.

I don't have the code page available and the link that was on the home page is now gone.

It was linked in this thread just a couple of posts up.
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Saber_BAH

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#14 Saber_BAH
Member since 2011 • 25 Posts
i am facing same problem >>
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jmford_1

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#15 jmford_1
Member since 2003 • 159 Posts

Got it!

Thanks!