I need help with my profile name, please help!!!!!

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I-Siamak-I

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#1 I-Siamak-I
Member since 2014 • 53 Posts

Hello, I've been waiting for months for technical staff to look into my issue and fix my profile name for me and no one have corrected my issue nor contacted me about it, as you can see from another topic I made few months ago my issue still persist: I need the " i " on both sides and " s " to be capitalized as thats how I choose it when I made my account and it shows correctly in forums but not under my profile itself =(

http://www.gamespot.com/forums/ask-the-mods-909361134/my-account-profile-name-is-displaying-incorrectly--32703570/

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Kuromino

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#2 Kuromino  Moderator  Online
Member since 2009 • 1602 Posts

Ask the Mods is more for moderation issues, so I'll need to move this to the Bug Reporting & Feedback forum. Since you've been waiting awhile, let me tag a couple of people on the development team and see if that helps get a quicker resolution.

@edgework
@LarkAnderson

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I-Siamak-I

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#3 I-Siamak-I
Member since 2014 • 53 Posts

@KurGod bless you, please help me with this, I really really appreciate it.

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larkanderson

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#4 larkanderson
Member since 2004 • 2227 Posts

@I-Siamak-I: This should be fixed now.

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I-Siamak-I

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#5 I-Siamak-I
Member since 2014 • 53 Posts

@LarkAnderson: OMG OMG OMG!!!! Thank you guys, Thank you for everything, you are just AMAZING!!!!! God bless you all.

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I-Siamak-I

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#6 I-Siamak-I
Member since 2014 • 53 Posts

@LarkAnderson said:

@I-Siamak-I: This should be fixed now.

Hi again kinda spoke too soon, I think the issue is not fully fixed as on mobile site shows the incorrect format like before:

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larkanderson

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#7 larkanderson
Member since 2004 • 2227 Posts

@i-siamak-i: Hmm, looks like this is a bigger issue. We'll investigate it further. Thanks!

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I-Siamak-I

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#8 I-Siamak-I
Member since 2014 • 53 Posts

@LarkAnderson: Thank you, I really appreciate it if you can please fix this for me.

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Kuromino

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#9 Kuromino  Moderator  Online
Member since 2009 • 1602 Posts

@LarkAnderson: I did a little digging. I found another user who has a name beginning with a capital 'I' and the same thing appears to be happening to their profile name. Looking at my profile, the K is capitalized. Same with the L in yours. Not sure if there are any other letters effected, but for now, it seems to be an issue with the capital 'I'.

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I-Siamak-I

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#10 I-Siamak-I
Member since 2014 • 53 Posts

@Kuromino: Hello, there is no " L " in my name at the begining and the end there is only " i " that needs to be capitalized as well as the " s ". the only reason I had to create this profile is because I could not remove the extra "i" from my older profile seen here: II-Siamak-II

So if by any chance you guys can rename my older profile to I-Siamak-I and delete this new profile which is glitched, by all means please do so.

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Kuromino

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#11 Kuromino  Moderator  Online
Member since 2009 • 1602 Posts

@i-siamak-i: Sorry, my post was poorly written. I actually did mean capital 'i' in the previous post. You'll see the user I linked to also has a name beginning with a capital 'i' and is having the same issue.

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I-Siamak-I

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#12 I-Siamak-I
Member since 2014 • 53 Posts

@Kuromino: Oh I see, anyways can the Dev team edit my previous profile witch I linked to single capital " i " and delete this new profile? if they do that then my issue is fixed altogether since my old profile never had this issue but I wanted a profile with the name I-Siamak-I instead of II-Siamak-II

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I-Siamak-I

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#13 I-Siamak-I
Member since 2014 • 53 Posts

@LarkAnderson: Hello Lark,

Any chance you could let me know how long it will take for my profile to be fixed? I really appreciate it.

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larkanderson

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#14 larkanderson
Member since 2004 • 2227 Posts

@i-siamak-i: We're planning on getting this changed in the next couple weeks.

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I-Siamak-I

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#15 I-Siamak-I
Member since 2014 • 53 Posts

@LarkAnderson: good morning Lark

I wanna thank you for fixing my profile and now it's perfect, it displays my name correctly on both desktop browser as well as mobile browser =)

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larkanderson

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#16 larkanderson
Member since 2004 • 2227 Posts

Great to hear! Thanks for your patience.

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I-Siamak-I

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#17 I-Siamak-I
Member since 2014 • 53 Posts

@larkanderson: Dear Lark, Im sorry to bother you again but I have just noticed one small bug on my profile, it seems everything was fixed previously except the naming on the far right side, I was hoping you can help me again on this matter, I have made a screenshot showing the issue bellow: