Anyone who has returned GHWT or RB, please read.

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Taylor9124

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#1 Taylor9124
Member since 2006 • 668 Posts
I have the GHWT full band kit, and im fed up with my drum kit not working, so I wanted to return the whole kit and buy GHWT guitar and game bundle with RB2's drums with the game. Do you know if I can return the whole band kit, even though the whole thing has been opened? I am returning it to Target by the way.
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HarvardYard

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#2 HarvardYard
Member since 2008 • 25 Posts

Call Target - it really depends on the store. My drum kit doesn't work either - I called the store (Future Shop in my case - for you Americans, they're owned by Best Buy) and, while they would normally just swap out a drum kit for me from another game, because this is in such high demand, they're always sold out. So I have to return the entire thing and put my name on a waiting list.

 

Did you know that Activision is offering a drum tuning kit for players to download to their PCs and use to tweak their drums? Go to http://www.activision.com/support

 

They're offering warranty returns through RedOctane as well as this drum tuner - you just need a MIDI-USB cable, though they might supply one.

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SJSWING

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#3 SJSWING
Member since 2008 • 25 Posts

I purchased my GHWT Band Set from Gamestop.  A week after purchasing, my guitar broke and I noticed the sensitivity issues with the drums.  I contacted Gamestop in reference to a exchange, and they refused even though I still had the original receipt.  They told me I needed to contact RedOctane/Activision in reference to the Hardware and it was not covered by there instore return policy. 

 I waited about another week to hear back from Redoctane about the issues with the guitar.  As they had told me that the Midi/Usb cable they are offering to there customers free of charge will take care of the drum sensitivity issues.  They then told me that in reference to the guitar, I would have to ship it back to them(my charge for this of course) and it would be 2-3 weeks till my guitar or another was returned to me.  

 Think about how this makes a consumer feel, they spend 200+ on a game and the store will not take it back and I have to pay for the shipping back to red octane and be without a guitar for almost a month.  I am in the process now of taking this one step farther through gamestop and waiting to talk to there corporate office in reference to this.  

What I am wondering is, will the rock band original and rock band 2 games work with the GHWT hardware.  I would love for this to work as I like both of those games, but would prefer the drums and guitar from guitar hero as I like and have both of those already.  If anyone has a answer to this question it would be a great help.  Thanks 

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snowren24

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#4 snowren24
Member since 2007 • 329 Posts

for what system? for 360, all of teh GH stuff works with RB.

 

Currently for PS3, the GHWT drums will not work with RB, the game sees them as a normal controller. supposedly there is a patch in the works for RB to make the drums work, but that was posted a couple weeks ago and there hasn't been an update or a patch. 

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SJSWING

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#5 SJSWING
Member since 2008 • 25 Posts

for what system? for 360, all of teh GH stuff works with RB.

 

Currently for PS3, the GHWT drums will not work with RB, the game sees them as a normal controller. supposedly there is a patch in the works for RB to make the drums work, but that was posted a couple weeks ago and there hasn't been an update or a patch. 

snowren24

Yes I currently have GHWT for the 360. So If I purchase the Rock band 1 and 2 Discs, they will work and recognize the GHWT hardware.  I am liking this already. Â