Need advice about selling a game on Ebay please

This topic is locked from further discussion.

Avatar image for chele519
chele519

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 chele519
Member since 2005 • 25 Posts

Not sure if this is the right forum for this or if it should be under off-topic so please don't flame me. I have a copy of Silent Hill 3 for the pc that I want to sell. I bought the game new and installed it on the pc but never actually played it. I did a quick glance at the discs and everything looked fine. I had it listed on Ebay and someone emailed me asking if there were any scratches so I looked again this morning in different lighting and saw 2 very minor scratches. Since I had listed them as like new which wasn't accurate, I ended the auction early. Even though it installed fine, I was going to go to Play n Trade and have them buff them out so it looks better. When I relist the game, should I state that I have done that or should I not even bother listing it again? Will buffing them out make it unlikely to sell? I want to put an accurate description so I don't get bad feedback but I'd still like to sell the game. Thanks

Avatar image for JannettyTRocker
JannettyTRocker

1160

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#2 JannettyTRocker
Member since 2006 • 1160 Posts

Not sure if this is the right forum for this or if it should be under off-topic so please don't flame me. I have a copy of Silent Hill 3 for the pc that I want to sell. I bought the game new and installed it on the pc but never actually played it. I did a quick glance at the discs and everything looked fine. I had it listed on Ebay and someone emailed me asking if there were any scratches so I looked again this morning in different lighting and saw 2 very minor scratches. Since I had listed them as like new which wasn't accurate, I ended the auction early. Even though it installed fine, I was going to go to Play n Trade and have them buff them out so it looks better. When I relist the game, should I state that I have done that or should I not even bother listing it again? Will buffing them out make it unlikely to sell? I want to put an accurate description so I don't get bad feedback but I'd still like to sell the game. Thanks

chele519
I use to work for eBay in Customer Service, so I'll just put it to you like this. Be honest in your description of the game. Tell them you purchased the game but it wouldn't work on your PC, so the game technically has never been played. And also advise that the discs are in "very good" condition, but do have a few minor scratches that do not effect gameplay. And advise the game is in 'good working condition'. Those are my suggestions. I buy tons of games on eBay, and as long as the seller is honest about the description of what I'm getting, then they get a positive feedback automatically. But I'd also suggest taking a few pictures of the case w/manual and the disc on both sides, and that way the buyer gets a better idea of what they'll receive. Good luck bro.
Avatar image for chele519
chele519

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#3 chele519
Member since 2005 • 25 Posts

Thanks, that helps a lot. My only concern is that since I haven't played it, I can't say 100% that the scratches don't affect the gameplay. It did install fine and I can read the readme file on the disc. I've had other discs that were scratched a lot more and still played fine.

Avatar image for df853
df853

1433

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

#4 df853
Member since 2004 • 1433 Posts

Error on the side of caution with the specific condition you select (new, like new, good condition, etc). People will get mad if you list it as like new and it is not like new. Instead, just pick good condition and then explain the story you just explained to us. Tell them there were 2 minor scratches on it but it installs fine. If you tell it like it is, they can't fault you for that.

To ease people's fears, provide a DOA (dead on arrival) gaurantee. Say something like, "If product turns out to be defective upon arrival, send it back for a full refund. You must contact me within 10 days of game arrival (when shipping confirmation tells me game arrived at your residence) in order for this to be valid, so please check the game when you recieve it." I found that this eases people's fears and you rarely end up having to give refunds if you ship your items properly.