Mario Kart 7 Online Error Code Help

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bonesawisready5

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#1 bonesawisready5
Member since 2011 • 4971 Posts
I just got off customer support with Nintendo, I let them access my PC from their location, and the rep tried everything we could think of. Now, everytime I try to play MK7 online I get either "communication error has occurred" or the infamous "006-0602" error. The Nintendo rep tried setting my 3DS to a static IP, setting it outside the DMZ, we've tried MAC filtering, pretty much everything and while all other internet functions work o the 3DS at all times Mario Kart 7 matchmaking always results in an error. I know numerous other people are having this issue, and I was wondering if anyone has heard of a solution. The Nintendo rep said there is a possibility that my service provider (Time Warner) only allows certain ports to be used at all times, and that I should contact them to find out. Has anyone gone this far with it? And does anyone know if all other internet devices are off, would the ports respond better to my 3DS? i'm hopeful we can find a solution for the all the people that want to continue playing MK7 online (I've gotten into a few matches but overall i'd say 98% of the time it doesn't)
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yoshi_64

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#2 yoshi_64
Member since 2003 • 25261 Posts
I had this problem yesterday for a bit, but then after a few tries, I stopped, came back and it worked just fine. Then I joined a friend's game, played at the community page for a bit, and had no issues. I wonder if the error is really just the servers being swamped maybe? Mario Kart DS had troubles when it first launched, because it was overflowing with activity.
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bonesawisready5

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#3 bonesawisready5
Member since 2011 • 4971 Posts
I had this problem yesterday for a bit, but then after a few tries, I stopped, came back and it worked just fine. Then I joined a friend's game, played at the community page for a bit, and had no issues. I wonder if the error is really just the servers being swamped maybe? Mario Kart DS had troubles when it first launched, because it was overflowing with activity. yoshi_64
I sincerely hope so. I've tried at my campus too and no go. If Nintendo has no clear solution I'm worried. I've gotten into a handful of matches, the annoying part is how long it takes to tell you something went wrong. I've probably logged about 1 hour play time into it just waiting for it to give me an error message.
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TankZorz

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#4 TankZorz
Member since 2004 • 1836 Posts
When you set your 3DS to a static IP did you do that on the 3DS or on the router?
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bonesawisready5

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#5 bonesawisready5
Member since 2011 • 4971 Posts
When you set your 3DS to a static IP did you do that on the 3DS or on the router?TankZorz
Well, what I did so in the router, and the 3DS. I told the 3DS to look for an certain IP, and then told the router to allow that IP to be outside DMZ. The Nintendo Tech actually did for me this time, and it kept giving a not-connecting to server error. What I'm going to do is try the same thing again later, and reset the router, erase all internet settings and try it again. The issue was when the Nintendo Rep put my 3DS IP outside DMZ the 3DS would connect to the internet, but the Mario Kart error code would change from 006-0612, to a 005 no server code.
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TankZorz

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#6 TankZorz
Member since 2004 • 1836 Posts

Before you go through and reset everything, try undoing the DMZ changes that the rep made but keep the static IP in the settings on the 3DS. Just set the router back up like you normally have it. Also, make sure the static IP on your 3DS is outside the range that your router normally assigns to other devices on you network. For example, if you have 10 devices that connect wirelessly, they will normally take up the numbers 192.168.1.1 through 192.168.1.10 (the numbers on yours may be a little different). In order to prevent any IP address conflicts, you would need to set the static IP on your 3DS to at least 192.168.1.11 but just to be safe maybe assign a number in the 20s.

Don't make the router assign the IP to the 3DS, enter it manually into the 3DS.

I've heard people say that assigning the 3DS a static IP has helped with the connection issues. Messing with the settings on the router may only be fouling things up.

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Kaze_no_Mirai

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#7 Kaze_no_Mirai
Member since 2004 • 11763 Posts
I actually use Time Warner and I've only had that problem once or twice. I've only played like 10 matches online though
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bonesawisready5

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#8 bonesawisready5
Member since 2011 • 4971 Posts

Before you go through and reset everything, try undoing the DMZ changes that the rep made but keep the static IP in the settings on the 3DS. Just set the router back up like you normally have it. Also, make sure the static IP on your 3DS is outside the range that your router normally assigns to other devices on you network. For example, if you have 10 devices that connect wirelessly, they will normally take up the numbers 192.168.1.1 through 192.168.1.10 (the numbers on yours may be a little different). In order to prevent any IP address conflicts, you would need to set the static IP on your 3DS to at least 192.168.1.11 but just to be safe maybe assign a number in the 20s.

Don't make the router assign the IP to the 3DS, enter it manually into the 3DS.

I've heard people say that assigning the 3DS a static IP has helped with the connection issues. Messing with the settings on the router may only be fouling things up.

TankZorz
Thanks, I'm going to be trying a plethora of potential solutions and if yours should prove to be the successful one I sing your praises.
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lancea34

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#9 lancea34
Member since 2007 • 6912 Posts

I've heard about some ISPs blocking some ports. I guess you should give them a call. Anyways how did you portforward it? I portforwarded my 3DS' static IP to all protocols from start port 1 to end port 65535.

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bonesawisready5

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#10 bonesawisready5
Member since 2011 • 4971 Posts

I've heard about some ISPs blocking some ports. I guess you should give them a call. Anyways how did you portforward it? I portforwarded my 3DS' static IP to all protocols from start port 1 to end port 65535.

lancea34
I'm not sure, the Nintendo Rep didn't do much with the Ports, we went to that page on my router settings, and he said my ISP may block some ports, yes. But that's all we did, we didn't set any ports to the 3DS exclusively or anything. I may try this later tonight, thanks.
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bonesawisready5

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#11 bonesawisready5
Member since 2011 • 4971 Posts
Tried everything that people have recommended and still little progress. Last night when all computers were off in my house I did get into one match, played 4 races (won 3-1 WOO!) but other than that I've got Communication and 0612 errors all day Which is odd coz I just took MK7 out and played like 30 minutes of Mercenaries 3D online.
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CCpotter

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#12 CCpotter
Member since 2011 • 134 Posts

I just got off customer support with Nintendo, I let them access my PC from their location, and the rep tried everything we could think of. Now, everytime I try to play MK7 online I get either "communication error has occurred" or the infamous "006-0602" error. The Nintendo rep tried setting my 3DS to a static IP, setting it outside the DMZ, we've tried MAC filtering, pretty much everything and while all other internet functions work o the 3DS at all times Mario Kart 7 matchmaking always results in an error. I know numerous other people are having this issue, and I was wondering if anyone has heard of a solution. The Nintendo rep said there is a possibility that my service provider (Time Warner) only allows certain ports to be used at all times, and that I should contact them to find out. Has anyone gone this far with it? And does anyone know if all other internet devices are off, would the ports respond better to my 3DS? i'm hopeful we can find a solution for the all the people that want to continue playing MK7 online (I've gotten into a few matches but overall i'd say 98% of the time it doesn't)bonesawisready5

Never happened to my MK7, can't help

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danjin44

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#13 danjin44
Member since 2011 • 333 Posts
I having same exact problem, and I was hoping with the new update would fix this problem. Why can't it be simple as XBLA and PSN?
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lancea34

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#14 lancea34
Member since 2007 • 6912 Posts

Have you tried configuring the modem/router's DMZ setting to the 3DS' IP? It should give the 3DS unrestricted access to the Internet.

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bonesawisready5

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#15 bonesawisready5
Member since 2011 • 4971 Posts

Have you tried configuring the modem/router's DMZ setting to the 3DS' IP? It should give the 3DS unrestricted access to the Internet.

lancea34
I tried that with the Nintendo Rep (actually the Nintendo Rep did it FOR me) and then I kept getting Server errors in MK7. Last Night I got into a few rounds of MK7, so it seems to be hit/miss with a leaning towards hit the last day or so.
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#16 bareed235
Member since 2005 • 25 Posts
I used to have errors everytime I try to play online on Mario Kart 7. Sometimes it said (a communication error has occurred) and other times (error code 006-0612). I tried EVERYTHING and nothing worked. But I finally found a solution to this problem. I simply changed the Security Mode for the wireless on my router to (WEP 64 bit) and IT WORKED! I have just finished my first Mario Kart 7 online race! I hope it works for you! :)
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bareed235

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#17 bareed235
Member since 2005 • 25 Posts

I have to correct my previous solution! The Security Mode for the wireless on the router doesn't have to be (WEP 64 bit) to make MK7 online works! The thing is that whenever I put a password on the wireless that contains only numbers, MK7 online doesn't work and gives me an error! But when I tried to make the password contain a capital letter, a small letter and numbers (for example: Aa1234567) MK7 connects with no errors, and I play online with no problems! So it doesn't matter if my wireless Security Mode is (WEP 64 bit) or (WPA).. I just had to make the password as I said.

I wrote this for whoever searched and tried everything without any good result.. Because I searched A LOT and tried everything.. until I discovered this and wanted to share it with everyone..

I really hope it works for you!

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#18 rfisher1228
Member since 2012 • 25 Posts
I switched from WPA to WEP (64bit) and now it works like a charm! Thanks for everyones help.
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bonesawisready5

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#19 bonesawisready5
Member since 2011 • 4971 Posts
It has been working for me lately with no more router changes, but I'll look into changing it to WEP thanks man