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I am having the same problem. I am using a wired connection with a NON nintendo LAN adapter and a cossover cable. I have tried a reg cat 5 cable and it did not work. I call Nintendo and they say it is the LAN adapter not being one made by nintendo. I should also mention that our internet is a broadband Air card so that creates a whole other set of issues.
All I want to do is open the wii shop channel so I can add my point card and get some Download tracks for rock band 2. Any suggestions would be greatly appreciated. I was told I can get a Cradle point which takes the broadband signal and coverts it to wi-fi.
Check the the technical support page of Nintendo to see if your problem falls under any particular listed category:
http://www.nintendo.com/consumer/wfc/en_na/ds/index.jsp
If you can't identify your problem there, check your router's technical support page. If you use a Linksys router, here is the page:
http://www.linksysbycisco.com/US/en/support
If none of the above works, try contacting your ISP for technical support.
If you still can't fix it, you might want to make a few more calls:
Nintendo's Toll Free Number: 1-800-255-3700
If you use a Linksys Router:
Linksys's Toll Free Number: 1-800-326-7114
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