- Computer help! - USB ports not working

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Rukaru

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#1 Rukaru
Member since 2007 • 588 Posts

Something really weird is going on with my computer. Apparently, the USB ports aren't working. None of them!When I got to manage devices, It says there is a problem with the USB controller. I tried unistalling it and then reinstalling it, but it couldn't reinstall because the "device is not intended for this platform".

Now, since none of them work, you'd think it was just whatever I'm trying to plug in. Well, i've tried 5 different things. 1 of those things was a mouse, and when I plugged it in, the mouse turned on, which means the port isn't completely broken. The computer just can't cummincate with these things, including the printer that I really need. Also, I've tried all these things in another computer and they work perfectly, while they don't even make the fun sound when I put them in my main computer.

Now, here's the weirdest thing of all. Somehow, a Lexar Jump Drive is able to communicate and work perfectly any time I plug it in to any one of the USB ports. One thing that might have something to do with it is that the Lexar Jump Drive is slightly newer than anything else i tried, though some stuff that didn't work was only a little bit older.

Anyone have any ideas? I have a Windows XP Media Center Edition 2005.

NOTE:this post has been editted for clarification

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Sc0rp1on

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#2 Sc0rp1on
Member since 2005 • 8470 Posts
Try reinstalling the program for the printer. maybe that'll help.:?
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gamerchris810

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#3 gamerchris810
Member since 2007 • 2372 Posts
If its just the printer you may need the drivers, if its happening with alot of items then it could be faulty, im pretty sure you can add more slots.
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Rukaru

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#4 Rukaru
Member since 2007 • 588 Posts

Try reinstalling the program for the printer. maybe that'll help.:?Sc0rp1on

but the digital camera didn't work either, so i think it may be the port.

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RBB192

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#5 RBB192
Member since 2005 • 847 Posts
Reinstall the application on the disk if it came with one. I don't really know. Oh yeah... :oops: Wrong board!
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iMuffins

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#6 iMuffins
Member since 2006 • 2514 Posts
It could just be the port. Try another one, if you have it.
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Rukaru

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#7 Rukaru
Member since 2007 • 588 Posts

Reinstall the application on the disk if it came with one. I don't really know. Oh yeah... :oops: Wrong board!RBB192

But what about the digital camera? The computer couldn't communicate with that either.

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Rukaru

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#8 Rukaru
Member since 2007 • 588 Posts

It could just be the port. Try another one, if you have it.iMuffins

I don't have another one. I sure hope it isn't broken...

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MichaeltheCM

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#11 MichaeltheCM
Member since 2005 • 22765 Posts
maybe the port is a USB 1 and not a 2
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blooddemon666

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#12 blooddemon666
Member since 2003 • 22587 Posts

maybe the port is a USB 1 and not a 2MichaeltheCM
they're backwards compatable.

sounds like the port is broken probably a disconnected wire

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ghored654321

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#13 ghored654321
Member since 2007 • 434 Posts
open your case and near the closer side to the front of the case you should see a plug saying usb and see if its plugged in well thats how it is for most motherboards
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Rukaru

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#14 Rukaru
Member since 2007 • 588 Posts

[QUOTE="MichaeltheCM"]maybe the port is a USB 1 and not a 2blooddemon666

they're backwards compatable.

sounds like the port is broken probably a disconnected wire

Ouch! any way I could get inthere and fix it?

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ghored654321

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#15 ghored654321
Member since 2007 • 434 Posts
[QUOTE="blooddemon666"]

[QUOTE="MichaeltheCM"]maybe the port is a USB 1 and not a 2Rukaru

they're backwards compatable.

sounds like the port is broken probably a disconnected wire

Ouch! any way I could get inthere and fix it?

perhaps pick up a new motherboard for like $60

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blooddemon666

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#16 blooddemon666
Member since 2003 • 22587 Posts
[QUOTE="blooddemon666"]

[QUOTE="MichaeltheCM"]maybe the port is a USB 1 and not a 2Rukaru

they're backwards compatable.

sounds like the port is broken probably a disconnected wire

Ouch! any way I could get inthere and fix it?

if you have any open pci ports you could get an expansion slot that has extra usb ports on it.
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Rukaru

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#17 Rukaru
Member since 2007 • 588 Posts
[QUOTE="Rukaru"][QUOTE="blooddemon666"]

[QUOTE="MichaeltheCM"]maybe the port is a USB 1 and not a 2blooddemon666

they're backwards compatable.

sounds like the port is broken probably a disconnected wire

Ouch! any way I could get inthere and fix it?

if you have any open pci ports you could get an expansion slot that has extra usb ports on it.

I was looking around, Iand I think it already has one. I have a "microsoft windows XP media Center Edition 2005" hp computer. I opened this thing and there is another USB 2.0 port. I plugged it in there and it didn't work, though it didn't look like the plug went all the way into the port.

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ghored654321

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#18 ghored654321
Member since 2007 • 434 Posts
[QUOTE="blooddemon666"][QUOTE="Rukaru"][QUOTE="blooddemon666"]

[QUOTE="MichaeltheCM"]maybe the port is a USB 1 and not a 2Rukaru

they're backwards compatable.

sounds like the port is broken probably a disconnected wire

Ouch! any way I could get inthere and fix it?

if you have any open pci ports you could get an expansion slot that has extra usb ports on it.

I was looking around, Iand I think it already has one. I have a "microsoft windows XP media Center Edition 2005" hp computer. I opened this thing and there is another USB 2.0 port. I plugged it in there and it didn't work, though it didn't look like the plug went all the way into the port.

tell us the HP model and well find out if it has a pci port and then you can go to the computer store and pick it up for $20

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StephenHu

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#19 StephenHu
Member since 2003 • 2852 Posts
Did you previously use a mouse with that port and upped the port to 1000hz response time? Cause that can damage the port not to work with low response time devices
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Rukaru

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#20 Rukaru
Member since 2007 • 588 Posts

Did you previously use a mouse with that port and upped the port to 1000hz response time? Cause that can damage the port not to work with low response time devicesStephenHu

No. I haven't done anything with it. I install automatic updates for my computer, but i doubt any of them would hurt the ports.

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ghored654321

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#21 ghored654321
Member since 2007 • 434 Posts

Did you previously use a mouse with that port and upped the port to 1000hz response time? Cause that can damage the port not to work with low response time devicesStephenHu

dont talk that technical to him he wont understand...simplify is the key

ok how long has it not working and before it stopped working what devices did you plug in and how old were they

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Rukaru

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#22 Rukaru
Member since 2007 • 588 Posts

[QUOTE="StephenHu"]Did you previously use a mouse with that port and upped the port to 1000hz response time? Cause that can damage the port not to work with low response time devicesghored654321

dont talk that technical to him he wont understand...simplify is the key

ok how long has it not working and before it stopped working what devices did you plug in and how old were they

I'm sorry, I can't understand you. If I'm translating correctly, you are trying to say:

Don't talk that technical to him; he won't understand...simplify is the key.

Okayhow long has it not beenworking and before it stopped working what devices did you plug in and how old were they?

___

Is that a correct translation? Well, I don't know when it started not working because I haven't used it for months, and I hadn't plugged anything in there at all.

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Rukaru

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#25 Rukaru
Member since 2007 • 588 Posts
I found out that there is a problem with the USB controller. I editted the first post to explain everything.
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billnye69

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#28 billnye69
Member since 2003 • 26309 Posts
Try inserting the cable in and out of the port a few times over the course of a few hours while standing in different positions. :)
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Rukaru

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#29 Rukaru
Member since 2007 • 588 Posts

Try inserting the cable in and out of the port a few times over the course of a few hours while standing in different positions. :)billnye69

I've tried that already, but my parents (who were in the room with me)said that it wasn't safe and that I should stop.

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bobwill1

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#31 bobwill1
Member since 2003 • 2487 Posts

Check the website for either the computer, or motherboard manufacturer, and see if there are any special drivers that need to be loaded for the USB controller.

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Rukaru

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#32 Rukaru
Member since 2007 • 588 Posts

Check the website for either the computer, or motherboard manufacturer, and see if there are any special drivers that need to be loaded for the USB controller.

bobwill1

It had worked before though. I used my printer all the time, and now it can't commincate with the computer.