Has anyone here who is or has been a cashier ever put up with this?

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action1234

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#1 action1234
Member since 2006 • 958 Posts

I've been working at a dollar store for 2 months now and there's these type of clients that I've dealt with 3 times so far. When I'm playing cashier, and a customer comes up to pay either a few or a bunch of items, they would try and trick me by telling me that there's something that I already scanned when I scan it once, so they would try and get a free item.

The first time it happened, the customer could have been right since I wasn't really used to setting things that I've scanned aside, bagging properly, etc. But I was sure I didn't scan it. The second time it happened with this man who didn't even have more than $10 worth of stuff to pay, and he tried to pull that trick with me with something I got for him behind the cash myself. Are people who shop at dollar stores really that cheap that they think us cashiers are so stupid?

The last time it happened was this week and it was kinda laughable. They were these 2 girls that looked in their teens, and after paying up about 80-90$ worth of stuff, they decide to take a bottle of juice out of the fridge nearby, put it on the counter, and when I ask them if they were buying the juice as well, they pretty much yelled at me saying that I already scanned it... wow...seriously?? I know they just spent more than normally at the dollar store, but you still gotta pay for your stuff...those little cheapskates. Do I really look that stupid or are there customers like this everywhere??

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Dawq902

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#2 Dawq902
Member since 2007 • 6796 Posts

Well at my job it shows what you have scanned on the computer and it shows it on the receipt as well so you can't do that. Also the majority of items I sell are $40 and up.

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action1234

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#3 action1234
Member since 2006 • 958 Posts

Well at my job it shows what you have scanned on the computer and it shows it on the receipt as well so you can't do that. Also the majority of items I sell are $40 and up.

Dawq902

Yeah, I know. But I can't browse through the computer everything I've scanned without calling the manager or keyholder for the key. And yeah, the client can just look at the receipt after. If that man I mentioned who didn't even pay $10 for his stuff really thought I had scanned something twice, he would have checked his receipt at the end of the payment as he walked out of the store, which he didn't. So I knew he was just trying to trick me...

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Legendaryscmt

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#4 Legendaryscmt
Member since 2005 • 12532 Posts

I haven't had that happen yet, but if a customer were to say that I'd just re-ring the item, considering it's actually somewhat easy to edit purchases where I work.

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LaytonsCat

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#5 LaytonsCat
Member since 2010 • 3652 Posts

Surprisingly not... But I wouldn't put up with it for a second

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KamuiFei

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#6 KamuiFei
Member since 2003 • 4334 Posts

I used to cashier, don't worry, its not just you. Customers used to pull all kinds of crazy s***. I had someone try to "hide" $200 worth of filet mignon in between cases of soda and put on top of it a 12 pack of bounty paper towels, they thought I wouldn't need the big items on the moving belt, but I had to scan them manually or at least get the UPC code to type it out. So this guy got really nervous when I asked him to put up the paper towels, and when I saw the meat... He of course "forgot" it was there, even though it was perfect placed in the cart to make it hidden.

I mean how the hell do you forget a large, expensive piece of meat, that the butcher had to cut for you personally...? Sucks that I couldn't call security on him, because thats not considered "seeing someone stealing".

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UCF_Knight

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#7 UCF_Knight
Member since 2010 • 6863 Posts
I'm not a cashier, but when I do ring people up, they are surprisingly honest. I forget to charge people for things all the time, and sometimes entirely, and they ALWAYS tell me. And I work on a college campus, college kids are supposed to be cheap!
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gmoneybball91

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#8 gmoneybball91
Member since 2008 • 365 Posts
This one trifilin chick tried to put a can of four loko under her purse and when i asked her if she wanted to buy it. She said she didn't know it was there and didn't want it. smh
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branketra

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#9 branketra
Member since 2006 • 51726 Posts
Dollar stores need to upgrade, then. Kroger and Publix both have the little computer screens that show the items.
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mindstorm

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#10 mindstorm
Member since 2003 • 15255 Posts
I work as a barista in a coffee shop and people always do crazy things to save a penny. I could give countless examples of what people will try to do.
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action1234

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#11 action1234
Member since 2006 • 958 Posts

Wanna hear another funny incident that happened this week? This one woman came to the cash to supposedly pay her bag of chips. The price was a total of $2.28. She was looking in her wallet for the money to pay, when another worker asked me to hand her the basket of items that was inside the cash area. The basket with items that clients decided they no longer wanted when they were at the cash. So I decided to quickly walk over and give her the basket, and when I went back to customer...she was gone, and only 28 cents was on the counter. I called the manager about what happened, and he said I should have waited for her to pay up. Yeah, I know it was my fault.

But you wanna know what I saw? The same lady with the bag of chips...she was sitting on the sidewalk across the street from the store eating them up. Unbelievably ridiculous. The manager then called one of the other workers involved with security and they watched her from the window. I don't think she noticed them. But I know that the manager and the security guy remember faces and they'll keep an eye on her if she's ever in the store again, and they even check the cameras.

There's seriously no limit to stupidity.

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Swanogt19

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#12 Swanogt19
Member since 2008 • 24159 Posts
Cant say that I've had that happen to me before. But the customers at my store try to return everything for any reason. A lady wanted to return makeup because it didnt look good on her
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Da_lil_PimP

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#13 Da_lil_PimP
Member since 2006 • 4241 Posts

People try to steal stuff from a dollar store? :lol:

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Gator08

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#14 Gator08
Member since 2006 • 1459 Posts
I work at a bulk store where people bag their own product and label it. What people try to do is pass off an expensive item as a cheaper one. For example: I have had someone try to tell me that pine nuts ($40 a pound) were actually peanuts ($5 a pound). Fortunately i'm not stupid so I always ring them up for the correct thing (mostly). I also deal with people flat out stealing things all the time, a few days ago two girls came in and started pocketing some packaged candy, so when they went to pay I just charged them for it anyway.. then they had the nerve to ask me why it was so expensive. thats when I told them to turn out their pockets to find out haha
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needled24-7

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#15 needled24-7
Member since 2007 • 15902 Posts

never happened to me, and i've done my fair share of cashiering. although i have witnessed people pulling tricks to try and get free stuff

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Shmiity

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#16 Shmiity
Member since 2006 • 6625 Posts

Honestly, you dont get paid by commission. Just let them do it. As long as your register isnt shorted, let it go. I think its dumb how that dollar store doesnt have the items on a computer screen after you ring them... Easy to take advantage of.

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gatorteen

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#17 gatorteen
Member since 2005 • 2760 Posts

Dollar stores need to upgrade, then. Kroger and Publix both have the little computer screens that show the items.BranKetra

They only can use equipment that is worth a dollar. The last time they switched out their equipment was in 1986 when they upgrade to the "My Very First Fisher Price Cash Register". I gotta tell you, it's damn near impossible to fit real money in those tiny slots.

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gatorteen

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#18 gatorteen
Member since 2005 • 2760 Posts

People try to steal stuff from a dollar store? :lol:

Da_lil_PimP

Don't judge. It's the only place where you know the exact value of your plunder solely on the quanitity of items you have. You can steal 999 items so it's not considered grand theft.

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#19 Da_lil_PimP
Member since 2006 • 4241 Posts

[QUOTE="Da_lil_PimP"]

People try to steal stuff from a dollar store? :lol:

gatorteen

Don't judge. It's the only place where you know the exact value of your plunder solely on the quanitity of items you have. You can steal 999 items so it's not considered grand theft.

I don't think the TC actually works at a dollar store. He said chips were $2. Most overpriced dollar store eva? :o
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flipin_jackass

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#20 flipin_jackass
Member since 2004 • 9772 Posts
Yea.. people try to pull the weirdest crap sometimes. I was working at this gift shop once, and this old man gave me a $5 bill for something he purchased. I gave him change, and he insisted that he gave me a $10. I told him that he didn't, opened the cash register and showed him that I didn't even have $10's He then demanded to speak with the manager - and I told him he was already talking to him. It was a family business, so technically I was :P. Anyway, he just left, mad... or at least pretending to be.
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SolidSnake35

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#21 SolidSnake35
Member since 2005 • 58971 Posts
I had the opposite. I tried to give a woman something for free because I was too lazy to do a price override from 15p to 10p. She made a fuss because she thought I'd charged her full price.
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TheNewEraIcon

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#22 TheNewEraIcon
Member since 2009 • 12196 Posts

I work in a deli and one time this guy switched the labels on two types of cheese while i was helping another customer. I caught him though. Did he really think I wouldn't notice the difference between French and Bulgarian feta. Psssh two totally different looks :P

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#23 Planeforger
Member since 2004 • 20056 Posts
I work in an op shop (second-hand store, all profits go to charity work, etc.), and people try to pull that crap all the time there, too. I remember one particularly shifty regular who was looking to buy a pram. He pointed at the $2 price sticker and tried to hand me the money...so I pointed at the $15 price sticker I'd placed on the bottom of the pram about an hour earlier. The guy had been switching the price tags for most of the items he was buying.
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X360PS3AMD05

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#24 X360PS3AMD05
Member since 2005 • 36320 Posts
Reminds me of the guy who said he's give me $20 if i ran out of the store with something :lol: People are dirty, they will do whatever to save a buck, complain about scratches or anything to get a discount. Those jobs don't really help your misanthropy.
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#25 X360PS3AMD05
Member since 2005 • 36320 Posts
If i let him run out of the store with something* On second thought i should have said yes, we didn't have cameras so i could just take the $20 and then call security on his ass :lol:
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action1234

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#26 action1234
Member since 2006 • 958 Posts

[QUOTE="gatorteen"]

[QUOTE="Da_lil_PimP"]

People try to steal stuff from a dollar store? :lol:

Da_lil_PimP

Don't judge. It's the only place where you know the exact value of your plunder solely on the quanitity of items you have. You can steal 999 items so it's not considered grand theft.

I don't think the TC actually works at a dollar store. He said chips were $2. Most overpriced dollar store eva? :o

Yeah it is a dollar store. But a few years ago, they started to range the prices from 1-2$.

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#27 Rattlesnake_8
Member since 2004 • 18452 Posts
I get people coming in all the time telling me they should get a discount because they are a regular (even though ive never seen them before), or because they are.. them, like they are some celebrity and should get discounts everywhere they go. I deal with idiots all day. We do get some great customers.. but some of the bad ones really stand out. Working retail really shows you how many bad parents are out there.
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TheHighWind

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#28 TheHighWind
Member since 2003 • 5724 Posts

I was a cashier at a grocery store and people try to sneak out with stuff on the bottems of thier baskets all the time.

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MetallicaKings

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#29 MetallicaKings
Member since 2004 • 4781 Posts
Are you the one that posts every little thing that happens while on the job at the dollar store? Anyway, yes, in retail, or anything when you are a cashier, people try to steal crap. Nothing new.
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#30 KnightSkull
Member since 2011 • 1481 Posts

When I was working in a charity shop people tryed to pull the same sort of things.

Once we got a dress in that was still new and still had its original price tag on it, it was priced at £300, so we priced it at £200 because it was still new. A woman came in the same day we put it onto the shopfloor, she looked like she was in her early to mid twenties, and asked if she could try the dress on. She took it into the changing room and when she came out she had decided to buy it, but when I went to put it through the till both the original and our price tags weren't on it. The woman then said it must of fell off but she remembers it saying it was £5. I told her that I was the one that priced the dress and knew that it was priced at £200 because it was new and still had its original price tag on it. I picked up the dress and went to look in the changing room, and what do you think I found in there? Both the tags in the corner of the changing room, when I turned round the woman was gone.

The next day someone else came in and bought it for £200 with no complaints.

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turtlethetaffer

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#31 turtlethetaffer
Member since 2009 • 18973 Posts

No I haven't put up with that yet. I have caught myself accidentally scanning something twice but I've never put up with that.

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flipin_jackass

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#33 flipin_jackass
Member since 2004 • 9772 Posts
[QUOTE="Planeforger"]I work in an op shop (second-hand store, all profits go to charity work, etc.), and people try to pull that crap all the time there, too. I remember one particularly shifty regular who was looking to buy a pram. He pointed at the $2 price sticker and tried to hand me the money...so I pointed at the $15 price sticker I'd placed on the bottom of the pram about an hour earlier. The guy had been switching the price tags for most of the items he was buying.

You know what's worse? The courts sometimes orders little trouble makers community hours, and many of them do it at such stores... I've seen these 'volunteers' take donated items. Hardly any one will notice as they're usually put in the back room to organize inventory,
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theycallmeRP

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#34 theycallmeRP
Member since 2009 • 1656 Posts

Never had that happen, but when I worked at target I could check everything on the computer no problem. Sucks you have to wait for a manager TC.

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branketra

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#35 branketra
Member since 2006 • 51726 Posts

[QUOTE="BranKetra"]Dollar stores need to upgrade, then. Kroger and Publix both have the little computer screens that show the items.gatorteen

They only can use equipment that is worth a dollar. The last time they switched out their equipment was in 1986 when they upgrade to the "My Very First Fisher Price Cash Register". I gotta tell you, it's damn near impossible to fit real money in those tiny slots.

Shenanigans. I'm sure they could fit plenty in there.
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BuryMe

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#36 BuryMe
Member since 2004 • 22017 Posts

Why don't you just check the receipt and see if it's on there?

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Inger1

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#37 Inger1
Member since 2005 • 941 Posts

I worked at bestbuy for over 2 years (a year and 1/2 of that as a cashier/customer service) and surprisingly enough I never once had someone try to steal an item as I was checking them out.

However I did hear a story from a coworker about this one idiot who went and bought a desktop one day. Came back the next day with just the reciept and then go to the shelf, take the exact same desktop off the shelf over to customer service and then return it, in essence getting a free desktop. The plan actually was kinda smart but he was an idiot because after he SUCCESSFULLY returned an item that was picked off the shelf he went and lined up at the checkout to buy a bottle of water. It was at that point the sales staff noticed he had returned an item he took off the shelf and busted him. If he hadn't stopped for water, he would have gotten away with it.

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cprmauldin

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#38 cprmauldin
Member since 2009 • 1567 Posts

I was never a checker, but back in my food service days I would run the register and always had people trying to outwit me.

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trick_man01

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#39 trick_man01
Member since 2003 • 11441 Posts
Sometimes the customers legitimately think you have already scanned something because they aren't really paying attention. However on the registers where I work you are able to print a listing of everything that has been scanned in the transaction so far.
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#40 foxhound_fox
Member since 2005 • 98532 Posts
People in general are cheap. I've seen people paying over $100 for a tank of gas get upset over less than a dollar.
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Wren28

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#41 Wren28
Member since 2005 • 27811 Posts

I had a customer once who insisted she gave me a $50 bill when her order was less than $20 and in reality she'd given me a $20, so I gave her the change back to the $20 she'd given me only for her to try and insist she gave me a $50. I got a co worker over and we went through my drawer together...no $50 bill anywhere...I even went as far as to do what I usually do when closing and counted it...my drawer was spot on...Yes there are some customers out there who think just because we work behind a register we aren't smart enough to catch them trying to con us.

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#42 lexika
Member since 2009 • 873 Posts
No, I am a waitress. People sometimes love to say I ****ed up the order list though and they never asked for it. I come to their table to give it to them and they start complaining. I kind of have to give in though. :( It's odd because they still leave a tip.
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#43 MissLibrarian
Member since 2008 • 9589 Posts

Sometimes people come in to the library and try to argue their way out of fines, saying they renewed the books via phone so it must be a mistake or something, since I know most of them I often let them off but it's usually just a trifling amount such as 12p and I find their desperation to avoid parting with such an amount rather petty.

I do remember once when I worked in an off-licence a guy came in and ordered a lot of bottles on promotion etc. and asked for 60 Camel cigarettes while I was slap-bang in the middle of scanning everything (we had old-school black-screen DOS systems and had to manually input each promotion code I recall :roll: ) and I forgot to scan them. He must have seen but took the free goods and ran regardless which - fair play to him - I probably would have done as well. However the horrible part was my manager was watching the whole thing and rather than drawing attention to my mistake when it could have been rectified she watched it all unfold then chided me and later made me pay for the 60 cigarettes myself. B****.

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horgen

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#44 horgen  Moderator
Member since 2006 • 127729 Posts
Luckily I don't experience much like that where I work. Actually I don't think I have at all.