My customers are all IDIOTS

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deactivated-5e836a855beb2

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#51 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts
[QUOTE="Jandurin"]Someone needs to learn about customer service. Btw, I stopped listening because the guy in that video sounded like an idiot.warbmxjohn
OP is that guy! :lol: :P

he needs to take a chill pill :x Customers don't go to restaurants to be perfect, or to be seen as smart or stupid, they go to get some dog gone food! I was a waiter for several years, and come on, that's just how people are. Now that I eat out and don't serve, I make mistakes as well. Not everyone knows where to look for dressings on a menu. And you never just say "it's on the menu". You either point it out and read it, or just tell them
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warbmxjohn

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#52 warbmxjohn
Member since 2007 • 6014 Posts
[QUOTE="warbmxjohn"][QUOTE="Jandurin"]Someone needs to learn about customer service. Btw, I stopped listening because the guy in that video sounded like an idiot.Jandurin
OP is that guy! :lol: :P

he needs to take a chill pill :x Customers don't go to restaurants to be perfect, or to be seen as smart or stupid, they go to get some dog gone food! I was a waiter for several years, and come on, that's just how people are. Now that I eat out and don't serve, I make mistakes as well. Not everyone knows where to look for dressings on a menu. And you never just say "it's on the menu". You either point it out and read it, or just tell them

Agreed. Especially about knowing where something is on the menu.. Its not like the customers know the menu by heart like a server should.
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deactivated-5e836a855beb2

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#53 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts
Its not like the customers know the menu by heart like a server should. warbmxjohn
Definitely. But, that's why I almost always got really decent tips, even if I didn't serve the food on time. I was good at not making people feel stupid. And actually telling them what I thought they would like.
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tony2077ca

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#54 tony2077ca
Member since 2005 • 5242 Posts

that sucked better luck next life

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StrawberryHill

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#55 StrawberryHill
Member since 2008 • 5321 Posts

I hate it when people talk on the phone while ordering, or in a grocery store line. It's rude.

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deactivated-5e836a855beb2

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#56 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts

I hate it when people talk on the phone while ordering, or in a grocery store line. It's rude.

StrawberryHill
Who cares? People seem to get irritated at the silliest things.
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Famiking

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#57 Famiking
Member since 2009 • 4879 Posts
Aw man~ annoying waiters that expect tips x_x I'm polite though, so you love me right? :oops:
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surferdude17

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#58 surferdude17
Member since 2003 • 599 Posts
As a server that video was right on. Great stuff.
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Famiking

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#59 Famiking
Member since 2009 • 4879 Posts

I hate it when people talk on the phone while ordering, or in a grocery store line. It's rude.

StrawberryHill
I think it's equally as rude it's when the servicer is doing the same (usually in the grocery store). And American waiters strike me as cold, they don't care about you, they aren't naturally nice people, they are only doing it for the money., and if they don't get said money they will spit in your food and give you bad service amongst other things.
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deactivated-5a078b8de7122

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#60 deactivated-5a078b8de7122
Member since 2009 • 380 Posts

Ow..... that hurt.

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swazidoughman

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#61 swazidoughman
Member since 2008 • 3520 Posts

I love how Americans pronounced words improperly, that video made me very happy... oh wait, no it didn't, IT MADE ME RATHER PEEVED WITH HOW AMERICANS PRONOUNCE WORDS :D And btw there are idiots where I live too, I think somewhere down the line natural selection took a holiday and the idiot gene thrived.clembo1990

Not all US citizens have the same accent.

Anywhoo, New England is the only country where people speak English correctly.

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StrawberryHill

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#62 StrawberryHill
Member since 2008 • 5321 Posts

[QUOTE="StrawberryHill"]

I hate it when people talk on the phone while ordering, or in a grocery store line. It's rude.

Jandurin

Who cares? People seem to get irritated at the silliest things.

If you're serving someone, it's really annoying.

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KOTORkicker

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#63 KOTORkicker
Member since 2007 • 4595 Posts
I see idiocy in every restaurant I go to along these lines, but what can you do? It's the way things are. I know it sucks, but you can't really change someone in the time they spend in the restaurant eating.
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StrawberryHill

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#64 StrawberryHill
Member since 2008 • 5321 Posts

[QUOTE="clembo1990"]I love how Americans pronounced words improperly, that video made me very happy... oh wait, no it didn't, IT MADE ME RATHER PEEVED WITH HOW AMERICANS PRONOUNCE WORDS :D And btw there are idiots where I live too, I think somewhere down the line natural selection took a holiday and the idiot gene thrived.swazidoughman

Not all US citizens have the same accent.

Anywhoo, New England is the only country where people speak English correctly.

New England?! Wudder you talking about? :)

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Demon2545

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#65 Demon2545
Member since 2005 • 61053 Posts

I have experience with mean and dumb customers workign in retail for 5 years

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StrawberryHill

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#66 StrawberryHill
Member since 2008 • 5321 Posts

[QUOTE="StrawberryHill"]

I hate it when people talk on the phone while ordering, or in a grocery store line. It's rude.

Famiking

I think it's equally as rude it's when the servicer is doing the same (usually in the grocery store). And American waiters strike me as cold, they don't care about you, they aren't naturally nice people, they are only doing it for the money., and if they don't get said money they will spit in your food and give you bad service amongst other things.

I've never seen that happen. What cashier serving a line of people in a grocery store would have the time to talk on the phone? But I agree, that would be pretty rude. Pretty unlikely, however.

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swazidoughman

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#67 swazidoughman
Member since 2008 • 3520 Posts

[QUOTE="swazidoughman"]

[QUOTE="clembo1990"]I love how Americans pronounced words improperly, that video made me very happy... oh wait, no it didn't, IT MADE ME RATHER PEEVED WITH HOW AMERICANS PRONOUNCE WORDS :D And btw there are idiots where I live too, I think somewhere down the line natural selection took a holiday and the idiot gene thrived.StrawberryHill

Not all US citizens have the same accent.

Anywhoo, New England is the only country where people speak English correctly.

New England?! Wudder you talking about? :)

It's that Country located right next to Canada and right above the North East part of the US.

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warbmxjohn

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#68 warbmxjohn
Member since 2007 • 6014 Posts

[QUOTE="swazidoughman"]

[QUOTE="clembo1990"]I love how Americans pronounced words improperly, that video made me very happy... oh wait, no it didn't, IT MADE ME RATHER PEEVED WITH HOW AMERICANS PRONOUNCE WORDS :D And btw there are idiots where I live too, I think somewhere down the line natural selection took a holiday and the idiot gene thrived.StrawberryHill

Not all US citizens have the same accent.

Anywhoo, New England is the only country where people speak English correctly.

New England?! Wudder you talking about? :)

Yeah thats retodded..
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Vapor115

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#69 Vapor115
Member since 2005 • 715 Posts

Aw man~ annoying waiters that expect tips x_x I'm polite though, so you love me right? :oops:Famiking
Don't expect good service if you don't know how to tip. It's as simple as that

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StrawberryHill

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#70 StrawberryHill
Member since 2008 • 5321 Posts

[QUOTE="StrawberryHill"]

[QUOTE="swazidoughman"]

Not all US citizens have the same accent.

Anywhoo, New England is the only country where people speak English correctly.

swazidoughman

New England?! Wudder you talking about? :)

It's that Country located right next to Canada and right above the North East part of the US.

I know what states comprise New England. You didn't get my saahcastic comment. :) ;)

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Setsa

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#71 Setsa
Member since 2005 • 8431 Posts
Yeesy, why do people tend to seek youtube on fame on GS lately? Anywho, idiots make up a far portion of the populace, and you gotta deal with them in most fields, so it'd be best to just overlook it.
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warbmxjohn

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#72 warbmxjohn
Member since 2007 • 6014 Posts

[QUOTE="Famiking"]Aw man~ annoying waiters that expect tips x_x I'm polite though, so you love me right? :oops:Vapor115

Don't expect good service if you don't know how to tip. It's as simple as that

But the tip comes after the service, unless it is a repeat customer. So that doesn't really work like that..
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swazidoughman

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#73 swazidoughman
Member since 2008 • 3520 Posts

[QUOTE="swazidoughman"]

[QUOTE="StrawberryHill"]

New England?! Wudder you talking about? :)

StrawberryHill

It's that Country located right next to Canada and right above the North East part of the US.

I know what states comprise New England. You didn't get my saahcastic comment. :) ;)

Wudder = the right way to way what are.

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Tauruslink

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#74 Tauruslink
Member since 2005 • 6586 Posts
Damn dude, I guess I'll remember to tip well from now on!
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Vapor115

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#75 Vapor115
Member since 2005 • 715 Posts

I AM SO GLAD to have off today

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Vapor115

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#76 Vapor115
Member since 2005 • 715 Posts

[QUOTE="Vapor115"]

[QUOTE="Famiking"]Aw man~ annoying waiters that expect tips x_x I'm polite though, so you love me right? :oops:warbmxjohn

Don't expect good service if you don't know how to tip. It's as simple as that

But the tip comes after the service, unless it is a repeat customer. So that doesn't really work like that..

It does for repeat customers, and trust me, we servers DO remember bad tippers, and we DO tell the other employees about it. In the kitchet, Immediately.

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Nifty_Shark

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#77 Nifty_Shark
Member since 2007 • 13137 Posts

Only half of his complaints are actual problems. And yes we get it. You make money off of tips.

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Tiefster

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#78 Tiefster
Member since 2005 • 14639 Posts

Ha yeah that sums it up. I hate the rare occasion where I work the front. People can be very dumb but so can servers.

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HybridPhoenix

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#79 HybridPhoenix
Member since 2007 • 3598 Posts
I despise when waiters/waitresses complain about not being tipped, or low tips. I manage a video store (we also do wireless) and we have to put up with as many idiots if not more (people yelling at us for a $1 late charge) We go out of way for our regulars and do they feel obligated to give us money? No, and rightfully so, if you're only working a job to make money then don't be a server, quit relying on everyone else to give you money simply because you're doing your job. Do you tip your kids teachers? If not maybe you should if you want to start the whole 'we don't get paid enough' rant because some of the crap teachers have to put up with is ridiculous. Teachers are just one of the examples of people who deserve tips over someone who simply brings me my food and refills my drinksScarface_tm431
Thank you
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warbmxjohn

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#80 warbmxjohn
Member since 2007 • 6014 Posts

[QUOTE="warbmxjohn"][QUOTE="Vapor115"] Don't expect good service if you don't know how to tip. It's as simple as that

Vapor115

But the tip comes after the service, unless it is a repeat customer. So that doesn't really work like that..

It does for repeat customers, and trust me, we servers DO remember bad tippers, and we DO tell the other employees about it. In the kitchet, Immediately.

I know, I remember that from the video.. I was only saying that mindset only applies to repeat customers. Now, its one thing to go out of your way and provide the least quality service possible, thats understandable and rational. But its really cowardice and downright disgusting to intentionally contaminate a customers food. I could easily validate not tipping any server on the sole premise they would probably spit in my food/drink in a second if I didn't tip them. Their sincerity, and quality service is all a facade, so why should I care about their take home pay? I always tip 15% minimum, but I was making a point. See you are right, some customers are thoughtless, rude, idiots but so are some restaraunt employees. The world would definitely be a better place without both. ;)
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ttobba07

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#81 ttobba07
Member since 2005 • 2396 Posts

I know that there are a lot of idiot customers, but there are are waiters that are just as bad. Every time I go out to eat now, I get a teenage waiter that is worried about whatever text their BFF Jill sent them. I have even gotten waiters that bring your food and u never see them until they think it is time to give you the bill, but never once brought or asked if u needed a refill even when the restaurant is not busy. Had a couple waiters that asked what would you like to start with, we got the mozzarella sticks. When they brought those out they didn't even bother getting our main order then brought us our bill 5 minutes later.One waiter that really made me made was when they suggested a BBQ chicken and shrimp dinner, I accepted that order then he brought me a $35.00 steak then refused to take it back due to his mess up. In that scenario, my friends and I just got up and left. I usually tip 25% then round up to the nearest dollar since I always tip through my debit card. If they did bad, I will tip between 5-10% and write comments on the back of the receipt that would have made this a 25% tip. If they make more then 1 order mistake or are just plain rude, sorry no tip buddy. I go into eating situations expecting the waiter to follow the saying "do to other as you would have done to you.", meaning that if you treat me bad expect the same or treat mean well expect you to get the same.

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Serraph105

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#82 Serraph105
Member since 2007 • 36092 Posts

I must say what an unfunny video if you dont like your job apply elswhere. As far as that tipping thing goes I tip if the service is adequate(and I do mean adequate not exeptional by an means)and I dont really care that waiters usually go through crap eitheras most everybody in America knows this before they apply for the jobif they dont want to put any effort into their job not only will they not get tipped they will most likely be fired.

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andyboiii

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#83 andyboiii
Member since 2006 • 13628 Posts
i'm a to go server at my restaurant and I get some dumb customers too. I can tolerated dumbness but rude people who come to a restaurant and say "hey i'm in a rush is there any way I can get my food faster?" baffle me especially during a lunch rush. If you're in a rush go to freakin' Mcdonalds or IN N Out down the street lol
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Vapor115

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#84 Vapor115
Member since 2005 • 715 Posts

I know that there are a lot of idiot customers, but there are are waiters that are just as bad. Every time I go out to eat now, I get a teenage waiter that is worried about whatever text their BFF Jill sent them. I have even gotten waiters that bring your food and u never see them until they think it is time to give you the bill, but never once brought or asked if u needed a refill even when the restaurant is not busy. Had a couple waiters that asked what would you like to start with, we got the mozzarella sticks. When they brought those out they didn't even bother getting our main order then brought us our bill 5 minutes later.One waiter that really made me made was when they suggested a BBQ chicken and shrimp dinner, I accepted that order then he brought me a $35.00 steak then refused to take it back due to his mess up. In that scenario, my friends and I just got up and left. I usually tip 25% then round up to the nearest dollar since I always tip through my debit card. If they did bad, I will tip between 5-10% and write comments on the back of the receipt that would have made this a 25% tip. If they make more then 1 order mistake or are just plain rude, sorry no tip buddy. I go into eating situations expecting the waiter to follow the saying "do to other as you would have done to you.", meaning that if you treat me bad expect the same or treat mean well expect you to get the same.

ttobba07

Oh trust me, I understand completely- there's nothing worse as a good server to go out to eat myself and see a pitiful attempt at service from some punk kid who thinks he or she doesn't have to do anything but say hi and collect a tip.

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Vapor115

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#85 Vapor115
Member since 2005 • 715 Posts

I must say what an unfunny video if you dont like your job apply elswhere. As far as that tipping thing goes I tip if the service is adequate(and I do mean adequate not exeptional by an means)and I dont really care that waiters usually go through crap eitheras most everybody in America knows this before they apply for the jobif they dont want to put any effort into their job not only will they not get tipped they will most likely be fired.

Serraph105

I never said I didn't like my job, and i don't apply elsewhere because I make good money doing it- but I do have a right to voice my opinion in a comedic fashion about the idiots that I deal with- especially because, if you haven't noticed, MANY other servers share my opinions on the issue. It's not as though these opinions are preventing me from doing my job or maintaining sanity. Just some things that really get at me

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Vapor115

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#86 Vapor115
Member since 2005 • 715 Posts

[QUOTE="Vapor115"]

[QUOTE="warbmxjohn"]But the tip comes after the service, unless it is a repeat customer. So that doesn't really work like that.. warbmxjohn

It does for repeat customers, and trust me, we servers DO remember bad tippers, and we DO tell the other employees about it. In the kitchet, Immediately.

I know, I remember that from the video.. I was only saying that mindset only applies to repeat customers. Now, its one thing to go out of your way and provide the least quality service possible, thats understandable and rational. But its really cowardice and downright disgusting to intentionally contaminate a customers food. I could easily validate not tipping any server on the sole premise they would probably spit in my food/drink in a second if I didn't tip them. Their sincerity, and quality service is all a facade, so why should I care about their take home pay? I always tip 15% minimum, but I was making a point. See you are right, some customers are thoughtless, rude, idiots but so are some restaraunt employees. The world would definitely be a better place without both. ;)

That's very true- typically you can never tell if someone is vile enough to put foreign contaminants in your food/drink, but it has been known to happen, even in some cases without provokation. I myself have never and will never do it, because I wouldn't like someone to do it to me.

But it's just a testament to why people should be more considerate and at least treat their server like a human being as opposed to a slave.

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Vapor115

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#87 Vapor115
Member since 2005 • 715 Posts

[QUOTE="Scarface_tm431"]I despise when waiters/waitresses complain about not being tipped, or low tips. I manage a video store (we also do wireless) and we have to put up with as many idiots if not more (people yelling at us for a $1 late charge) We go out of way for our regulars and do they feel obligated to give us money? No, and rightfully so, if you're only working a job to make money then don't be a server, quit relying on everyone else to give you money simply because you're doing your job. Do you tip your kids teachers? If not maybe you should if you want to start the whole 'we don't get paid enough' rant because some of the crap teachers have to put up with is ridiculous. Teachers are just one of the examples of people who deserve tips over someone who simply brings me my food and refills my drinksHybridPhoenix
Thank you

i'll tell you the same thing i told the other guy- get a job as a waiter, then you'll understand; and if you think you already have the customer service experience to cater to some tool that wants his 9th diet coke, then you should make more money serving than retailing. Many careers deserve more money than they get, and I am an advocate of those pay increases as well- however, I know very little about that topic, so my show is about what I know- waiting tables.

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Smokescreened84

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#88 Smokescreened84
Member since 2005 • 2565 Posts

Remeber, the customer is always right, even when they're absolutly wrong. It's better to try and keep the anger in and let it out when you're not working, like in a vid game or on a punch bag, than at the customers. Even if they deserve it. Just bear in mind that idiots soon get their comeuppence eventually.

R/T

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Mr_Nordquist

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#89 Mr_Nordquist
Member since 2009 • 1777 Posts
I'm not going to deny the existence of stupid people, however when you go to a restaurant you should expect to be treated as if you were some king or queen. If you want your food some way or another you should get it, if you want to know the dressings for a salad then the waiter/waitress should tell you. You don't go to a restaurant and expect a similar experience to just sitting at home. That's the whole point right? To have every need catered to. There is no excuse for being a cheap bastard, though.
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Lonelynight

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#90 Lonelynight
Member since 2006 • 30051 Posts

[QUOTE="Famiking"]Aw man~ annoying waiters that expect tips x_x I'm polite though, so you love me right? :oops:Vapor115

Don't expect good service if you don't know how to tip. It's as simple as that

What would you do if I don't tip at all?
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killerfist

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#91 killerfist
Member since 2005 • 20155 Posts
I think there's a secret advertisement somewhere in the OP...:P Anyway, you should keep your head clear when dealing with that type of customers. They're contributing to your salary after all.
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deactivated-5e836a855beb2

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#92 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts
[QUOTE="Vapor115"]

[QUOTE="Famiking"]Aw man~ annoying waiters that expect tips x_x I'm polite though, so you love me right? :oops:Lonelynight

Don't expect good service if you don't know how to tip. It's as simple as that

What would you do if I don't tip at all?

Pop your car tires.
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Lonelynight

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#93 Lonelynight
Member since 2006 • 30051 Posts

Pop your car tires.Jandurin
But I don't have a car :o

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deactivated-5e836a855beb2

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#94 deactivated-5e836a855beb2
Member since 2005 • 95573 Posts

[QUOTE="Jandurin"] Pop your car tires.Lonelynight

But I don't have a car :o

Then you wouldn't be eating at my restaurant (not that I'm still a server).
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FamiBox

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#95 FamiBox
Member since 2007 • 5481 Posts

What a horrible culture, where staff are underpaid and tipping is expected to get good service.

That's messed up.

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Gabeyre0

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#96 Gabeyre0
Member since 2009 • 46 Posts
thats how the game goes. service and retail industry sucks+
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jimmyjammer69

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#97 jimmyjammer69
Member since 2008 • 12239 Posts
[QUOTE="FamiBox"]

What a horrible culture, where staff are underpaid and tipping is expected to get good service.

That's messed up.

I agree. You should be ranting about your employer not your customers.
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Patatopan

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#98 Patatopan
Member since 2008 • 1890 Posts

Yea I've heard rants about stupid people from people I've known who work. My borther used to sell car cleaning stuff in a parking lot and one time he approached a man and the guy pulled a gun out on my brother. Poeple can be real idiots.

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Vapor115

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#99 Vapor115
Member since 2005 • 715 Posts

[QUOTE="FamiBox"]

What a horrible culture, where staff are underpaid and tipping is expected to get good service.

That's messed up.

jimmyjammer69

I agree. You should be ranting about your employer not your customers.

I agree, to be honest, but it's not the way the industry is designed, at least not in my state.

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starfox15

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#100 starfox15
Member since 2006 • 3988 Posts

Don't be a server.

Somewhere along the line, you've thought to yourself, "Why am I doing this? Couldn't I make more money elsewhere?" The answer is yes. The sad truth to this is the fact that people expect to be served by their server. When most people go to a restaurant, sit down with other people and friends, and start talking and relaxing, they aren't thinking about their server unless he/she is cute.

The reason I chose not to be a server were for the same reasons that the rant listed. I can't tolerate that kind of human interaction. I would go insane. I don't know how servers do it at all. Being satisfied with half of the minimum wage on top of "tips" horrifies me. Now, if they bumped it up to minimum wage, and tips were given up or cut by a percent, would that be more appropriate? I think so.

On that same note, when you make upwards of $100-$150 on a good night, is that fair?

Being a server means taking the good with the bad. You chose this job. You have every right to leave or ask to be placed somewhere else. Would a different job within the restaurant be a better fit?

On a more personal note, I typically leave a 35% tip gratuity. That also means that when I sit down and order a coffee, I'm probably not going to leave a 5$ tip.