Need Help with Ebay Dispute!

I sold this guy an used working Zune 80gb mp3 player on Ebay. A week later he emails me saying that after 2 days, it no longer turns on. I find this odd since I tested it before i sent it and everything was working great. Anyhow, the listing said no refunds, but he is demanding one or else he will contact Ebay and say I sold him something with a faulty battery. For all I know he may have dropped it. What should i do?

I sold this guy an used working Zune 80gb mp3 player on Ebay. A week later he emails me saying that after 2 days, it no longer turns on. I find this odd since I tested it before i sent it and everything was working great. Anyhow, the listing said no refunds, but he is demanding one or else he will contact Ebay and say I sold him something with a faulty battery. For all I know he may have dropped it. What should i do?

DJC007

no refunds = no refunds.. thats the price of ebay.

Explain it all to eBay, and be sure to mention that the listing said you would not offer a refund.

He agreed to your refund policy when he bought it, and it's also likely he can't prove to eBay that the battery was faulty when you sent it.

Well turns out the guy got it working. He was trying to connect it to a bad usb port on his computer. lol