[QUOTE="BiancaDK"]
currently wondering what happened to simply asking the guardian of the kid that is throwing the fit, to please leave the restaurant because it is of nuisance to the other customers, hence detrimental to their business
banning people based on their age instead of their person isn't anywhere close to the ideal solution
keech
Because confrontation = conflict. Which is far more damaging to a business than avoiding the possibility of a scene all together. It's also not just for the sake of business and customers. They have the employees to think of as well. How many people do you know of that would get defensive or even angry if asked to leave because of how their children are acting? Many people don't exactly react rationally when it comes to their own children. This creates the possibility of an employee to be verbally (or in some cases physically) assaulted every time they have to do this. This is not the kind of working environment any business wants to foster.
As already been stated by many, the simplest solution is the most effective in a case like this. A business cannot possibly be expected to take every single customer on an individual case by case basis. It's an unrealistic proposal. Are they supposed to kee some sort of picture and name database and ask for every single customers name and look them up to make sure they aren't on the "banned" list?
Odd equation, given the notion that confrontation is as good as synonymous with the word conflict. Although, in fairness, the equation isn't nearly as odd as your perception on the general mental condition of modern parents. Yes, there's always the possibility of being verbally, or physically, assaulted, when you work in the service industry, there are bound to be certain potential hazards involved, a hazard that is in no way restricted to the various mannerisms of parents that bring their pods into your establishment. "This is not the kind of working environment any business wants to foster", you're putting it as if you think a restaurant that doesn't incorporate this ban into their business is like clocking into Sarajevo on a bad day. I've worked in a restaurant as a waitress, where I had to engage into a dialogue with certain individuals that were unwanted at the time (drunks, addicts etc.), and I've never gotten verbally assaulted, let alone physically assaulted, because it's not a question of the issue you raise, it's a question of how you raise it.
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