@MrGeezer: Sorry late reply, I guess it often creates an undue awkward situation. Not to mention there is always the debate on whether it is a proper form of compensation. Also a lot of people still tip even when they have bad service because they feel socially obliged.
1) What's awkward about it? And that's not a rhetorical question, I'm genuinely curious.
2) It's money. Whether that money comes from a tip or an hourly wage, I'm pretty sure that money is a proper form of compensation here.
3) And if someone still tips even when they have bad service, then that's their problem. Some people also won't send a bad meal back. Yes, it's true that some customers are too chickenshit to stand up for themselves, but it has never been easier than with tips. You don't even have to complain to anyone, all you have to do is not give them the money. Yes, it's true that some customers won't stand up for themselves, but I have little sympathy for them especially when there are practically no hurdles involved.
Having said that, if you feel that the service was so shitty that it doesn't deserve a tip, then you SHOULD complain to management. Leaving a shitty tip doesn't exactly tell anyone that you did a shitty job when so many people leave shitty tips just because they're cheap. If someone provided service that was THAT bad, then you SHOULD make it known that the service sucked. That means complaining to management. Personally I'm of the opinion that if the service wasn't bad enough to warrant making a complaint, then the service wasn't bad enough to justify not tipping.
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