I recently purchased a HP DV6TQE it arrived yesterday, but it arrived with a dead pixel on the screen so I called HP and at first they acted like they were going to exchange it without any problems for a new one but when we got to the shipping part they tried to charge me 90$ to exchange them because the coupon I used to purchase the laptop had expired. So I told them that I was going to send it back and get my money back. So now I am looking for a replacement, and I can not decide what to get.
I want to match or beat these specs. I paid around 875$
- •2nd generation Intel(R) Core(TM) i7-2670QM (2.2 GHz, 6MB L3 Cache) with Turbo Boost up to 3.1 GHz
- •1GB AMD Radeon(TM) HD 7690M GDDR5 Discrete Graphics(TM) [HDMI, VGA]
- •FREE UPGRADE to 8GB DDR3 System Memory (2 Dimm)
- •750GB 7200 rpm Hard Drive with HP ProtectSmart Hard Drive Protection
- •Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only, No PowerPoint(R)/Outlook(R)
- •No additional security software
- •6 Cell Lithium Ion Battery (standard) - Up to 6.0 hours of battery life +++
- •15.6" High Definition HP LED Brightview (1366x768)
- •FREE UPGRADE to Blu-ray player & SuperMulti DVD burner
- •Intel 802.11b/g/n WLAN and Bluetooth(R)
Ive been a long time customer of HP but I will never do business with them again. I understand defects happen but they completely mishandled this trying to charge me for a defect with their computer just for a straight up exchange?! I am also not a fan of Asus, it does not have to be a major brand as long as it is a reliable brand
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