Crysis WARHEAD Revoke Tool NOT WORKING

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VicGI

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#1 VicGI
Member since 2009 • 96 Posts

My cousin lent me his copy of Crysis and Crysis WARHEAD.

I saw both games on a shelf and it has become very cheap. Since I got the oppurtunity to play both games I am thinking of buying my own copies.

Then I upgraded to Vista.

I had to reinstall all my games (I'm still in the process of installing all, actually). Upon reinstallation of Crysis WARHEAD, and online activation, it tells me that the game will not run because I have reached my limit of 5 installations on different machines.

Technically speaking, my system is only "different" now due to my clean fresh install of Vista.

So I research on the internet about this issue. I FOUND THE LINK TO THE REVOKE TOOL: http://www.mycrysis.com/newsdetails.php?news=40361

So I thought my problems were over, and I can resume playing Crysis WARHEAD.

I turn off Vista's User Account Control as instructed in the link, I restart and use the revoke tool.

IT TELLS ME THAT MY SYSTEM HAS NO LICENSE, AND THERE IS NOTHING TO REVOKE.

I'm like, "What?"

So, here I am, thinking whether I should or should not buy my own copies of Crysis and Crysis WARHEAD. They have become cheaper but so what? Why will I buy a game that, after 5 installations in 5 different systems, will be rendered useless?

Any help from you guys will be most appreciated.

PS: We are in the Philippines. I dunno if I can contact EA Support from here with ease, and if they will really reply.

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Shadowhawk000

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#2 Shadowhawk000
Member since 2007 • 3453 Posts
Try to ring them anyway you should have the number in the manual of the game if not it will be on EA's website.
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DanielDust

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#3 DanielDust
Member since 2007 • 15402 Posts

A new OS will counts as a new system so you are out of luck because you can't use the revoke tool like "oh yeah I have the game, I didn't install it on this OS, but yea I must be able to revoke the activation", it doesn't work like that. The only way to get your activations back is to use the tool and those 4 systems that you/your cousin installed on, because I assume you installed it on your old OS which would make the count 5, if you uninstalled the game and the OS more than once and you didn't exactly install it on 4 other PCs, and you can't use the revoke on a present OS that had it installed, then you're out of luck, the only way is to contact EA, through an email which is very slow or phone which I doubt you can since they have ni support for that area from what I know.

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alextherussian

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#4 alextherussian
Member since 2009 • 2642 Posts
your in the Philippines, Ive only been to Manila with any frequency but even in other parts im sure there are very easy and accessible go arounds to these problems....
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zomglolcats

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#5 zomglolcats
Member since 2008 • 4335 Posts
If you already used your 5 activations, the revoke tool isn't going to get those back. You have to contact customer service. The revoke tool only works if you use it on a current install, not after you uninstall it.
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VicGI

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#6 VicGI
Member since 2009 • 96 Posts

Crap.

I see.

Well, the thing is, and tell me if this is worth the effort: Before I upgraded to Vista, I ghosted my games and data hardrive into another hardrive. The original activated CRYSIS WARHEAD is there. If I uninstall this with my PC connected to the net just to be sure, will it free up the 5th activation I used?

Its worth a try, right?

Now, let me vent:

I really liked the CRYSIS franchise. It is extremely cool. When I saw Crysis WARHEAD, all it said in the box is "Internet Connection Required For Activation"

A classic example of false, misleading, or more appropriately; deceptive advertising. Why? Because EA never mentioned anything about the 5 activation limit, and the means and ways to keep and lose these 5 activations.

But I am oh so sure that they did mention it somewhere in the fine print.

Gee, EA, get real! Why make gamers bother to read the fine print of the license? Can't you game manufacturers get your lawyers to make a bulleted version of the license agreement in laymen's terms?

The customer should, in my opinion, be able to fully understand all about the 5 activation limit, how to loose these 5 activations, and the best ways to keep them. Heck, even if a customer buys CRYSIS WARHEAD without knowing about the 5 activation from the box, would it have been very difficult for EA to include with the manual inside the box, a separate sheet of paper detailing the importance of the 5 activation limit? But no, they didn't even include said sheet of paper inside the box.

And so I did not properly uninstall CRYSIS WARHEAD when I upgraded to Vista. I learned too late about all these and the proper use of the revoke tool.

And so here is my poor poor cousin. He now needs to contact EA. Perhaps I will assist him.

Because of this, my decision to purchase my own copy of CRYSIS and CRYSIS WARHEAD is negatively affected. Way to go to discourage a long time customer, EA.

Mind you, I am not complaining about how EA tries to protect their intellectual properties. I am complaining about EA's inability to properly notify their customers about certain very important things like this. The customer is left all alone, to learn all about these, the hard way.

EA, next time, give us a proper "heads up," man! Don't let us blindly get ourselves into undesirable situations because of your lack of initiative in properly and sufficiently informing your customers!

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zomglolcats

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#7 zomglolcats
Member since 2008 • 4335 Posts
It would be worth a try to see if it will let you revoke that uninstall to free it up. I don't know if it will work, but couldn't hurt to try.
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VicGI

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#8 VicGI
Member since 2009 • 96 Posts

It's worth a try, but I highly doubt it. -_-;;;

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VicGI

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#9 VicGI
Member since 2009 • 96 Posts

I emailed both EA HongKong and EA Singapore.

Both replied and are willing to help. All I need to do is submit the proper information and hopefully I will receive a new registration code with 5 new activation limit.

Since the copy of Crysis WARHEAD belongs to my cousin, EA needs his registered EA account. I hope he registered. If not, then he needs to do it ASAP.

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chapman86

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#10 chapman86
Member since 2004 • 583 Posts

whoever came up with this revoke-tool DRM idea was a true genius. the whole point of this was to make sure you waste all your 5 installtion limits and make you buy another copy.

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DanielDust

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#11 DanielDust
Member since 2007 • 15402 Posts

whoever came up with this revoke-tool DRM idea was a true genius. the whole point of this was to make sure you waste all your 5 installtion limits and make you buy another copy.

chapman86
Or to make you contact EA to get new activations, but of course you have to be patient for that, not whine and jump to conclusions, but yeah the system sucks.