Do Not Buy BFG Products.. Warning

i purchased a 8800gtx bfg card that went bad, it cost me $24.08 to properly ship my card into BFG's RMA to get the card fixed (it had a lifetime warranty). Unfortunately they sent me another bad card. I was very upset at this, and wound up shipping the replacement card back (another $24.08). It was received by their warehouse on Aug.12th. Today i received an email stating that they are going out of business and that they will just ship me back the bad card. When i called tech support today i was informed that they stopped receiving replacement parts to fix the cards a long time ago, and that they have been re-shipping the RMA'ed cards back to different customers since these parts were no longer available after "testing" them without any repairs being done.

So basically i spent $48.16 in shipping to only receive a card that is un-functional (artifacts in BIOS and BSOD once windows starts). I am really upset and thought everyone should be warned.

I am also wondering if anything can be done as they shipped me a broken card (knowing it had not been fixed and was still broken), the whole time lying to me.

thanks for the tip.Sniping_Crowbar

its old news i wanred you all this morning/last night.

rma's have been ended on all gpu's officially

i purchased a 8800gtx bfg card that went bad, it cost me $24.08 to properly ship my card into BFG's RMA to get the card fixed (it had a lifetime warranty). Unfortunately they sent me another bad card. I was very upset at this, and wound up shipping the replacement card back (another $24.08). It was received by their warehouse on Aug.12th. Today i received an email stating that they are going out of business and that they will just ship me back the bad card. When i called tech support today i was informed that they stopped receiving replacement parts to fix the cards a long time ago, and that they have been re-shipping the RMA'ed cards back to different customers since these parts were no longer available after "testing" them without any repairs being done.

So basically i spent $48.16 in shipping to only receive a card that is un-functional (artifacts in BIOS and BSOD once windows starts). I am really upset and thought everyone should be warned.

I am also wondering if anything can be done as they shipped me a broken card (knowing it had not been fixed and was still broken), the whole time lying to me.

techargon

When I read the first few sentences, I figured that you were just going to make a generalization based solely on your own experience. However, after reading the part where you said that they've been shipping RMA'ed cards back to other customers, I must say that I am shocked. That really blows, man.

i purchased a 8800gtx bfg card that went bad, it cost me $24.08 to properly ship my card into BFG's RMA to get the card fixed (it had a lifetime warranty). Unfortunately they sent me another bad card. I was very upset at this, and wound up shipping the replacement card back (another $24.08). It was received by their warehouse on Aug.12th. Today i received an email stating that they are going out of business and that they will just ship me back the bad card. When i called tech support today i was informed that they stopped receiving replacement parts to fix the cards a long time ago, and that they have been re-shipping the RMA'ed cards back to different customers since these parts were no longer available after "testing" them without any repairs being done.

So basically i spent $48.16 in shipping to only receive a card that is un-functional (artifacts in BIOS and BSOD once windows starts). I am really upset and thought everyone should be warned.

I am also wondering if anything can be done as they shipped me a broken card (knowing it had not been fixed and was still broken), the whole time lying to me.

techargon

I pulled away from BFG a long time ago and I am happy I did. I prefer XFX and EVGA anyway. Had no idea they went out of business as I still have an old 8800GT that is still going story....at about 90C.

I'm just upset that they wasted my money ($50), if they had told me that they were going out of business i could have saved the shipping money, but instead they told to me to send, and resend the card. Also re-sending "tested" cards that have not been repaired as their RMA'ed replacements is just really bad business. I'm a college student so it looks like i wont be playing any pc games for awhile until i can afford a new card, luckily (as well as unfortunately) my BFG 7600 still works!

I should probably knock on wood or this card will break too and i'll really be screwed, Haha!

Lol, I still have a BFG 6800 vanilla agp, I assume that works.

Well no need to dissed them, they went broke let them end gracefully.

I never liked BFG to begin with!