do u like bestbuy geek squad

hi, i would like to know how you feel about bestbuy geek squad? i see at bestbuy website, an in-home advanced computer dignostic and repair cost 300 usd.

are u willing to buy that amount for them to come to your home to fix your pc?

hi, i would like to know how you feel about bestbuy geek squad? i see at bestbuy website, an in-home advanced computer dignostic and repair cost 300 usd.

are u willing to buy that amount for them to come to your home to fix your pc?

kai031782

yeah they kind of suck(my brother has his **** warrentied at bestbuy cause he's noob), he needed his laptop repaired and they forgot to put a operating system back on it. They lost one of his sticks of ram for his laptop also, but after annoying them enough they finally replaced it. The only good thing they done was when my brother was installing his graphics card (a 8500gt lol.), his power supply died (store bought acer computer). He took the card out and gave the computer to them and they replaced it for free despite him voiding the warrenty(they didnt notice he opened it).

Overpriced, and I probably know more than the people that work in geek squad at my best buy.

[QUOTE="kai031782"]

hi, i would like to know how you feel about bestbuy geek squad? i see at bestbuy website, an in-home advanced computer dignostic and repair cost 300 usd.

are u willing to buy that amount for them to come to your home to fix your pc?

Dr_Brocoli

Yeah, same here.

Overpriced for sure, but some people (clueless) are willing to pay it anyway. :roll:

I do it myself as well and have helped friends/family with there PC's too. It's usualy something simple and takes a few mins. lol

Nope, they know nothing :) One of them told my friend that macs only have 3 viruses...

I think they are a joke, I was in the store a few weeks ago helping an older lady choose her first pc and she was asking the people there a simple question about what is quad core. The staff at best buy geek squad counter told her it ment there are 4 seperate processors on the motherboard so a 3ghz actually ment it was 12Ghz so it was twice as powerful as a Dual core 3ghzdrkstorm37

its just semantics, infact it was prob just a slip of the tongue or like a said he was talking to an old lady and he provided a good idea of what the difference is. 4 processors vs 4 cores....lol semantics who cares.

and yes to alot of people 4 cores is better than 2, and hence the price difference.

its just semantics, infact it was prob just a slip of the tongue or like a said he was talking to an old lady and he provided a good idea of what the difference is. 4 processors vs 4 cores....lol semantics who cares.

and yes to alot of people 4 cores is better than 2, and hence the price difference.

machiavell8x8

alright well here my experience with them and the opinions of a cert. netwrok technician. best buy geek squad can be made example of:

1) though they do require my basic certification alot of them still cant (for reason or another, get the simplest of things right), my actual situation: i priced out an overhaul for a buddy of mines aging gaming rig, i checked it out and suggested a low end graphics card and additional memory, the technician he took it to (at geek squad) said the memory was incompatible and the gfx card wasnt either, i crack open my friends pc and successfully install both his new sapphire hd 3650, and kingston 1GB ddr667 stick without error and tell him to never use them again.

2) they charge wayy more then even the tinyest of computer companies (at least locally for me) a system purge of virus and spyware/malware etc. is about 3 times who joe blows pc repair charges (its about $100 for them and the others are like $30-45 (varying on severity).

3) finally they take bloody ages to get things done, repairs can take weeks yet the problem probably took them a day to identify and another to solve.

i deem them grade A useless

The above post is exactly what I was thinking when I read his defense to it, and I said older lady, not old lady and to me an older lady is only about 45 years old it is not like she was some 70 year old that had never seen a computer before, and I do not think it was a slip of the tongue, not when they go on about it for 5 minutes, it is simply just a tactic they use to try to deceive the unknown buyer to purchase something based on deception, hence spend more money than they need to since they work on commissiondrkstorm37

My last experence at Best Buy involved me looking for a replacement G5 Laser Mouse. Not finding any in the mouse section, I asked the Geek Squad guy if they had any G5 mice in stock. He colaborated with another Geek Squad guy (manager), then checked their computer. At this point I got the feeling they didn't know what I was talking about, so I specifically said "a Logitech G5 Laser Mouse", at which point they located one for me. I mean, how many G5 mice are on the market currently??? But, it didn't end there. Whilst wandering through the PC parts area (with G5 safely in hand) I noticed something called "Corsair Gaming Memory". It stated on the packaging it was DDR2 PC6400, but gave no other specs. I inquired about this and the Geek Squad guy talked to his manager...again... Neither of them knew. I then asked if we could look it up in the net, as I wasn't about to purchase memory without knowing it's specs. It turns out the Corsair Gaming Memory had identical specs to the Corsair XMS2 memory I already own, so I bought their last two 2GB sticks. God help the noobs that need to buy PC parts from Best Buy. For noobs that actually use the Geek Squad for computer maintenance, even god cannot help you...

My last experence at Best Buy involved me looking for a replacement G5 Laser Mouse. Not finding any in the mouse section, I asked the Geek Squad guy if they had any G5 mice in stock. He colaborated with another Geek Squad guy (manager), then checked their computer. At this point I got the feeling they didn't know what I was talking about, so I specifically said "a Logitech G5 Laser Mouse", at which point they located one for me. I mean, how many G5 mice are on the market currently??? But, it didn't end there. Whilst wandering through the PC parts area (with G5 safely in hand) I noticed something called "Corsair Gaming Memory". It stated on the packaging it was DDR2 PC6400, but gave no other specs. I inquired about this and the Geek Squad guy talked to his manager...again... Neither of them knew. I then asked if we could look it up in the net, as I wasn't about to purchase memory without knowing it's specs. It turns out the Corsair Gaming Memory had identical specs to the Corsair XMS2 memory I already own, so I bought their last two 2GB sticks. God help the noobs that need to buy PC parts from Best Buy. For noobs that actually use the Geek Squad for computer maintenance, even god cannot help you...

Sentinel672002

the same thing happens over by the tv section at best buy too. they still go around telling everyone plasma's suck and get burn in really easy...which is completely false.

but the normal non geek squad guys hanging around the computer section are actually pretty helpful, i was asking about routers and the guy had spot on answers. but i think it depends on the person of course.

but as for the ram problem you encountered, you can't really expect people to remember the timings and speed for all the models lol

oh and i just thought of a good story too, i went to radioshack the other day to buy a cmos battery for my computer, and this jerk had his gf sitting on the floor in the middle of the room lol. anyways, i forgot to bring the number because i just assumed there would only be one battery that size and shape, turns out there was 2 lol. but i went to ask the guy which one i needed and he didn't know and wouldn't even look it up for me. sucked too cuss i bought the wrong one :( then i just got a refund and bought a drink from orange julius :)

it does have 4 processors on it, there just all on one chip. they renamed them to cores so people didn't confuse them with seperate processors. but to a lamen, "older women" as you FIRST put it, buying her FIRST computer, why would one even bother to mention the difference between 4 processors on one chip, vs 4 seperate chips. and remember, you said 4 processors. so unless he said 4 seperate chips.......which he didn't. then he explained it in a good enough way considering the above mentioned reasonings. when you explain things to people, you always take into account there knowledge, and then you adjust how you would explain something, and in this instince the most basic way, but as far as im concerned it provided her with all the knowledge that SHE NEEDED TO KNOW.

so does is even matter? there are 4 processors, and they all work seperately processing different information. like i said semantics. so if you don't see the similarity, and care so much about "core vs processor" then im not even gunna waste anymore of my time. im sure there's plenty of people who do get it.

but lets say for a second that for some reason she thought there was 4 chips, does it matter???? the message she got, and the only message she needed to get, was that the processor quad core was 2x as good. so if this magical 4 processors was 4 chips, then guess what the dual core was 2 chips!!!!!!!

and no don't even pretend you knew quad cores were faster, because you would have never even mentioned all that if you had..................good night

great so you get what im saying and then say it doesn't make sense....as if your making any sense.

oh and if im a geek squad employee what does that make you walmart security?

i don't know about always right, but in this thread ive always been right 8)

the same thing happens over by the tv section at best buy too. they still go around telling everyone plasma's suck and get burn in really easy...which is completely false.

machiavell8x8

Ummmm, why is it false? Isn't it the truth?

and you mentioned how a 3ghz quad core was = to 12 ghz like it was wrong.....thats right lol. 4 x 3 = 12ghz of power to use. which is exactly twice as powerful as a 3ghz dualcore 3x2= 6ghz. oh and yes sales people do tend to try and sell you things...go figuer. and like i said it could very well be semantics, there really isn't a whole lot of difference between a "processor" and a "core". he could have very well mixed the two together....for the simple fact that it would be easier to explain to someone. the fact that he dwelled on "seperate" ..........OH i dunno maybe that was so she didn't think a quadcore was a 12ghz processor??? yah just maybe that was it. infact i guarantee that was the case based on the previous paragraph above regarding you. and how do you know she's never seen a computer before? you already told us that this was going to be her FIRST.machiavell8x8

No, just NO!. I thought everyone here understood that, You cannot multiply the cores by the speed. With a dual core @3 GHz, you have two cores at 3GHz, you just can't add them together. With a quad you have 4 core capable of 3GHz. Again you cannot just add them together. It does not work that way.

This is what con-men and noobs say to push sales or make things sound better. But it is incorrect.

they can charge alot just to fix simple pc errors

no, but i can see how some truly computer illiterate people would pay that. i may join the geek squad someday.paullywog

I am part of that team(Currently going to college for my RN degree). Its not a bad gig and some pretty good pay. It mainly sucks being a psuedo sales team / computer fixer. I have seen some really stupid get put on the geek squad but overall our store is good. Yeah they are over priced and looking from outside it seems crazy but once you see the people we work with it becomes pretty appearnt. I had a guy walk into my store and ask me where the internet is located on his computer. Its things like that. And also to the people that lost there ram, GS just handles the shipping that would be the service center that lost your ram :P

[QUOTE="machiavell8x8"]and you mentioned how a 3ghz quad core was = to 12 ghz like it was wrong.....thats right lol. 4 x 3 = 12ghz of power to use. which is exactly twice as powerful as a 3ghz dualcore 3x2= 6ghz. oh and yes sales people do tend to try and sell you things...go figuer. and like i said it could very well be semantics, there really isn't a whole lot of difference between a "processor" and a "core". he could have very well mixed the two together....for the simple fact that it would be easier to explain to someone. the fact that he dwelled on "seperate" ..........OH i dunno maybe that was so she didn't think a quadcore was a 12ghz processor??? yah just maybe that was it. infact i guarantee that was the case based on the previous paragraph above regarding you. and how do you know she's never seen a computer before? you already told us that this was going to be her FIRST.opamando

No, just NO!. I thought everyone here understood that, You cannot multiply the cores by the speed. With a dual core @3 GHz, you have two cores at 3GHz, you just can't add them together. With a quad you have 4 core capable of 3GHz. Again you cannot just add them together. It does not work that way.

This is what con-men and noobs say to push sales or make things sound better. But it is incorrect.

I had a guy walk into my store and ask me where the internet is located on his computer.

Ravirr

remind me of that south park episode

[QUOTE="opamando"]

[QUOTE="machiavell8x8"]and you mentioned how a 3ghz quad core was = to 12 ghz like it was wrong.....thats right lol. 4 x 3 = 12ghz of power to use. which is exactly twice as powerful as a 3ghz dualcore 3x2= 6ghz. oh and yes sales people do tend to try and sell you things...go figuer. and like i said it could very well be semantics, there really isn't a whole lot of difference between a "processor" and a "core". he could have very well mixed the two together....for the simple fact that it would be easier to explain to someone. the fact that he dwelled on "seperate" ..........OH i dunno maybe that was so she didn't think a quadcore was a 12ghz processor??? yah just maybe that was it. infact i guarantee that was the case based on the previous paragraph above regarding you. and how do you know she's never seen a computer before? you already told us that this was going to be her FIRST.machiavell8x8

No, just NO!. I thought everyone here understood that, You cannot multiply the cores by the speed. With a dual core @3 GHz, you have two cores at 3GHz, you just can't add them together. With a quad you have 4 core capable of 3GHz. Again you cannot just add them together. It does not work that way.

This is what con-men and noobs say to push sales or make things sound better. But it is incorrect.

A 3.0Ghz quad rig performs roughly as well as a rig with two 3.0Ghz dual cores (in a dual socket board). Both systems can perform four seperate tasks (execution threads) at 3.0Ghz. So, from that stand point, you could say a quad is twice as capable as a single dual core of the same frequency/brand/architecture. The frequencies do not stack however (ie. 3.0Ghz quad = 12Ghz single core). Apples and oranges that. In a single threaded application a 3.0Ghz quad core would be left dust by a (theoretical) 12Ghz single core processor of the same brand/architecture. This is because the quad would only use one of it's 3.0Ghz cores on the single threaded app, while the 12Ghz single core would be entirely devoted to the task at hand. Hope this helps.

[QUOTE="machiavell8x8"]

the same thing happens over by the tv section at best buy too. they still go around telling everyone plasma's suck and get burn in really easy...which is completely false.

NotAFurry

Ummmm, why is it false? Isn't it the truth?

[QUOTE="opamando"]

[QUOTE="machiavell8x8"]and you mentioned how a 3ghz quad core was = to 12 ghz like it was wrong.....thats right lol. 4 x 3 = 12ghz of power to use. which is exactly twice as powerful as a 3ghz dualcore 3x2= 6ghz. oh and yes sales people do tend to try and sell you things...go figuer. and like i said it could very well be semantics, there really isn't a whole lot of difference between a "processor" and a "core". he could have very well mixed the two together....for the simple fact that it would be easier to explain to someone. the fact that he dwelled on "seperate" ..........OH i dunno maybe that was so she didn't think a quadcore was a 12ghz processor??? yah just maybe that was it. infact i guarantee that was the case based on the previous paragraph above regarding you. and how do you know she's never seen a computer before? you already told us that this was going to be her FIRST.machiavell8x8

No, just NO!. I thought everyone here understood that, You cannot multiply the cores by the speed. With a dual core @3 GHz, you have two cores at 3GHz, you just can't add them together. With a quad you have 4 core capable of 3GHz. Again you cannot just add them together. It does not work that way.

This is what con-men and noobs say to push sales or make things sound better. But it is incorrect.

OK, I will say this one more time. A quad core at 3GHZ is not equal to 12GHz. I do not care how you make your argument, it is just not. It is 4 cores running at 3GHz, period.

You are just clueless as your posts in other threads have shown. It is a waste of time debating with you I can see.

[QUOTE="NotAFurry"]

[QUOTE="machiavell8x8"]

the same thing happens over by the tv section at best buy too. they still go around telling everyone plasma's suck and get burn in really easy...which is completely false.

Auraknight1

Ummmm, why is it false? Isn't it the truth?

But what do you expect from a guy that says you need a 50inch TV for High Definition. Accrding to this fella a 20" monitor cannot be HD, LOL. I do not think he fully understands pixles and resolution, or much else for that matter :lol:

[QUOTE="machiavell8x8"]

[QUOTE="opamando"]

No, just NO!. I thought everyone here understood that, You cannot multiply the cores by the speed. With a dual core @3 GHz, you have two cores at 3GHz, you just can't add them together. With a quad you have 4 core capable of 3GHz. Again you cannot just add them together. It does not work that way.

This is what con-men and noobs say to push sales or make things sound better. But it is incorrect.

opamando

OK, I will say this one more time. A quad core at 3GHZ is not equal to 12GHz. I do not care how you make your argument, it is just not. It is 4 cores running a 3GHz, period.

You are just clueless as your posts in other threads have shown. It is a waste of time debating with you I can see.

because im noticeing alot of "very little knowledge and information from you" and lots of "naner naner im 12 years old and your wrong"

[QUOTE="Auraknight1"][QUOTE="NotAFurry"]

Ummmm, why is it false? Isn't it the truth?

opamando

But what do you expect from a guy that says you need a 50inch TV for High Definition. Accrding to this fella a 20" monitor cannot be HD, LOL. I do not think he fully understands pixles and resolution, or much else for that matter :lol:

oh and i never said a monitor couldn't display higher resolutions, i was just debating weither you would notice the difference....which we've been over and that debate is over now....i was prob wrong on that for the most part, but in kind...you guys said you can't notice the difference between a dvd and a bluray on a 60in....so i think were even. and now your trying to say a quad core I7 or a quad core phenom II only has 3ghz of power to work with.

OK, I will say this one more time. A quad core at 3GHZ is not equal to 12GHz. I do not care how you make your argument, it is just not. It is 4 cores running at 3GHz, period.

You are just clueless as your posts in other threads have shown. It is a waste of time debating with you I can see.

opamando

I don't see how clearer I can put it.

[QUOTE="opamando"]

[QUOTE="machiavell8x8"] do please tell why 4 cores arn't 2x as powerful as a dualcore. each core is capable of 3ghz of power , so you have a total of 12ghz of power to use like i said. i never said nor implied you could run a game at 12ghz, and even if you had 4 seperate chips you still wouldn't be able to ....because it all comes down to the software being able to use it all and any hardware limitations. but games like crysis, and video editing you do see a large performance gain. and it will improve even farther as they increase support and design the software better. again i never said it ran at 12ghz, i said you had 4 Processors running at 3 ghz. 4 x 3 = 12 you have 12 ghz to use. you just have to find something to use it all with. and if you do use each processor at 100% load IT IS 2x as powerful as a dual core!!

machiavell8x8

OK, I will say this one more time. A quad core at 3GHZ is not equal to 12GHz. I do not care how you make your argument, it is just not. It is 4 cores running a 3GHz, period.

You are just clueless as your posts in other threads have shown. It is a waste of time debating with you I can see.

because im noticeing alot of "very little knowledge and information from you" and lots of "naner naner im 12 years old and your wrong"

Well you can't add GHz from another processor...

It's like saying 4 cars going at 120mph = 480mph. WHAT?

[QUOTE="opamando"]

OK, I will say this one more time. A quad core at 3GHZ is not equal to 12GHz. I do not care how you make your argument, it is just not. It is 4 cores running at 3GHz, period.

You are just clueless as your posts in other threads have shown. It is a waste of time debating with you I can see.

opamando

I don't see how clearer I can put it.

[QUOTE="machiavell8x8"]

[QUOTE="opamando"]

OK, I will say this one more time. A quad core at 3GHZ is not equal to 12GHz. I do not care how you make your argument, it is just not. It is 4 cores running a 3GHz, period.

You are just clueless as your posts in other threads have shown. It is a waste of time debating with you I can see.

Bebi_vegeta

because im noticeing alot of "very little knowledge and information from you" and lots of "naner naner im 12 years old and your wrong"

Well you can't add GHz from another processor...

It's like saying 4 cars going at 120mph = 480mph. WHAT?