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zaku101

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#1 zaku101
Member since 2005 • 4641 Posts

Just letting you guys know I purchased a EVGA card off eBay lasted me a good year. The card itself had a lifetime warranty. However there was a catch to it you had to be the original owner. Meaning they would not honor their warranty. However XFX on the other hand offers the same warranty no matter the owner, location purchased. Meaning you could have found their card on the ground or in the trash they WILL cover it unlike EVGA. Meaning if you're looking for a REAL life time warranty no matter where you found the card, its age or owner I wouldn't look at EVGA.

This alone is a good example of the quality of parts purchased from a manufacture. If they can't cover it no matter the owner or location found how confident could they be in their parts lasting as long as they should or honoring their warranty?

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PBSnipes

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#2 PBSnipes
Member since 2007 • 14621 Posts

Yeah, those bastards. Offering a non-transferrable lifetime warranty in a market where all but one competitor offers non-transferable 2-3 year warranties (and that competitor offers a "double lifetime limited", which means it only transfers once). Where do they get off???

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zaku101

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#4 zaku101
Member since 2005 • 4641 Posts

Yeah, those bastards. Offering a non-transferrable lifetime warranty in a market where all but one competitor offers non-transferable 2-3 year warranties (and that competitor offers a "double lifetime limited", which means it only transfers once). Where do they get off???

PBSnipes

It's just stupid, I'd never purchase their products again..

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04dcarraher

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#5 04dcarraher
Member since 2004 • 23857 Posts
Dont buy off ebay, EVGA is just fine
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topgunmv

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#6 topgunmv
Member since 2003 • 10880 Posts

Just letting you guys know I purchased a EVGA card off eBay lasted me a good year. The card itself had a lifetime warranty. However there was a catch to it you had to be the original owner. Meaning they would not honor their warranty. However XFX on the other hand offers the same warranty no matter the owner, location purchased. Meaning you could have found their card on the ground or in the trash they WILL cover it unlike EVGA. Meaning if you're looking for a REAL life time warranty no matter where you found the card, its age or owner I wouldn't look at EVGA.

This alone is a good example of the quality of parts purchased from a manufacture. If they can't cover it no matter the owner or location found how confident could they be in their parts lasting as long as they should or honoring their warranty?

zaku101

Just going off personal experience, xfx has awesome warranty service.

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neatfeatguy

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#7 neatfeatguy
Member since 2005 • 4415 Posts

Just letting you guys know I purchased a EVGA card off eBay lasted me a good year. The card itself had a lifetime warranty. However there was a catch to it you had to be the original owner. Meaning they would not honor their warranty. However XFX on the other hand offers the same warranty no matter the owner, location purchased. Meaning you could have found their card on the ground or in the trash they WILL cover it unlike EVGA. Meaning if you're looking for a REAL life time warranty no matter where you found the card, its age or owner I wouldn't look at EVGA.

This alone is a good example of the quality of parts purchased from a manufacture. If they can't cover it no matter the owner or location found how confident could they be in their parts lasting as long as they should or honoring their warranty?

zaku101

That'd be like saying, "Don't buy Honda!"

I bought a Honda Civic off of CarSoup.com. The car was used, had 75K on it. I had the car a year and the transmission died. The car now has 90K on it, but the original warranty coverage only lasted until 60K and only worked for the original owner!

It's no one's fault but your own for not reading up on how EVGA warranty works.

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Bikouchu35

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#8 Bikouchu35
Member since 2009 • 8344 Posts

Evga is still pretty good if you follow their strict guideline rules. Well dont fret I guess there is always msi, pny, etc. I heard xfx is takes a while to replace your card though since the double warranty honor puts a lot of stress on them.

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Johnny_Rock

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#9 Johnny_Rock
Member since 2002 • 40314 Posts

[QUOTE="PBSnipes"]

Yeah, those bastards. Offering a non-transferrable lifetime warranty in a market where all but one competitor offers non-transferable 2-3 year warranties (and that competitor offers a "double lifetime limited", which means it only transfers once). Where do they get off???

zaku101

It's just stupid, I'd never purchase their products again..

Good for you. EVGA are great. It's not their fault you bought a video card off of eBay and expect them to warranty it.

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drphizzle0

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#10 drphizzle0
Member since 2004 • 338 Posts

Couldn't disagree more. I've had nothing but the most incredible experiences with EVGA in the past. I had a Geforce 7950 years ago that I stupidly fried with a cheap PSU. No original receipt, didn't register the card, but they still took it in and replaced it with an 8800 GTS 640 free of charge.

That is YOUR fault for not buying from an authorized vendor, buying used, and not understanding EVGA's clearly posted warranty guidelines. No sympathy.

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Gambler_3

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#11 Gambler_3
Member since 2009 • 7736 Posts

You do know that XFX lifetime warranty does not apply if the product wasnt registered within 30 days of purchase? So no you cant just pick out an XFX card from the garbage and claim warranty on it.

But yes double lifetime warranty has always been a touted feature of XFX cards as it increases the resale value of the card but as someone else said it is just ONE vendor offering that. What EVGA is offering is still better than most so it really seems a very stupid reason to hate them. :?

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zaku101

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#12 zaku101
Member since 2005 • 4641 Posts

Theres a difference between a fake lifetime warranty and a real one. If you can't find a card on the ground and warranty it, it isn't a lifetime warranty now is it? I am sorry but its faulty advertising. Heck XFX cards are even cheaper and come with a real lifetime warranty. If you promise a lifetime warranty but require the customer to jump through loops it isn't worth my time. I know it's my fault for not doing my research but it clearly shows me the real difference between a lifetime warranty and a fake one.

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JigglyWiggly_

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#13 JigglyWiggly_
Member since 2009 • 24625 Posts

I believe XFX offers transferable warranty so go for them. Also I agree non transferable warranty suck, but most companies don't offer that. Luckily HD manufactures d/c where you got your HD form which I like. Or atleast this is true for WD and Seagate.

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zaku101

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#14 zaku101
Member since 2005 • 4641 Posts

You do know that XFX lifetime warranty does not apply if the product wasnt registered within 30 days of purchase? So no you cant just pick out an XFX card from the garbage and claim warranty on it.

But yes double lifetime warranty has always been a touted feature of XFX cards as it increases the resale value of the card but as someone else said it is just ONE vendor offering that. What EVGA is offering is still better than most so it really seems a very stupid reason to hate them. :?

Gambler_3

Yes but most likely the owner already did this.

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simardbrad

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#15 simardbrad
Member since 2004 • 2355 Posts

EVGA is fine, don't buy stuff off of Ebay.

Your ignorance is the only thing to blame here.

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zaku101

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#16 zaku101
Member since 2005 • 4641 Posts

I believe XFX offers transferable warranty so go for them. Also I agree non transferable warranty suck, but most companies don't offer that. Luckily HD manufactures d/c where you got your HD form which I like. Or atleast this is true for WD and Seagate.

JigglyWiggly_

Yes XFX offers a lifetime warranty no matter where you got the card or who owned it. They honor the card not whoever owned it first. There's a difference between honoring the owner and honoring your reputation and hardware. It clearly shows theres a higher resale value in XFX cards.

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wis3boi

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#18 wis3boi
Member since 2005 • 32507 Posts

[QUOTE="zaku101"]

[QUOTE="PBSnipes"]

Yeah, those bastards. Offering a non-transferrable lifetime warranty in a market where all but one competitor offers non-transferable 2-3 year warranties (and that competitor offers a "double lifetime limited", which means it only transfers once). Where do they get off???

Johnny_Rock

It's just stupid, I'd never purchase their products again..

Good for you. EVGA are great. It's not their fault you bought a video card off of eBay and expect them to warranty it.

^ this. EVGA is Nvidia's top brand
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Lach0121

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#19 Lach0121
Member since 2007 • 11815 Posts

Both EVGA and XFX are fantastic card makers.

Both have excellent warranty options.

If you are somewhat reasonable with it... I usually side with the consumer, because out of the 3 cogs in the system Consumers get screwed the most!

But this is all at fault of the consumer. I cannot agree with you TC.

EVGA is a very fine brand when it comes to making quality pc parts, same could also be said abotu XFX.

I know this from experience, my GF's current rig is running an XFX HD6870. Mine is running an EVGA GTX570. Both cards are excellent GPUs. Very little issues (if any at all) out of them!

Last but not least.

Neither of the Life time Warranties are Fake!!! They are both Fantastic warranty options, just XFX has the warranty that would benefit you more personally atm. Which in essence is pretty much what you came here B&Ming about. Don't come telling people not to buy a quality product, just because you made the wrong choice on which card manufacture to buy a USED card, and expect it to have a (non stipulation) Life time warranty.

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gameguy6700

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#20 gameguy6700
Member since 2004 • 12197 Posts
EVGA is one of the best card brands out there. Sorry, but I don't think that your experiences of buying used computer parts on the internet are an accurate representation of the company's product quality. Not to mention it was your fault for not looking into their warranty policies beforehand.
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Nethemis

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#22 Nethemis
Member since 2011 • 155 Posts

Just letting you guys know I purchased a EVGA card off eBay lasted me a good year. The card itself had a lifetime warranty. However there was a catch to it you had to be the original owner. Meaning they would not honor their warranty. However XFX on the other hand offers the same warranty no matter the owner, location purchased. Meaning you could have found their card on the ground or in the trash they WILL cover it unlike EVGA. Meaning if you're looking for a REAL life time warranty no matter where you found the card, its age or owner I wouldn't look at EVGA.

This alone is a good example of the quality of parts purchased from a manufacture. If they can't cover it no matter the owner or location found how confident could they be in their parts lasting as long as they should or honoring their warranty?

zaku101

First of all here is the real question. Why would you buy an evga card off of ebay knowing it was used and expect the warrenty to still be valid when the card is being used by a second person, that is not evga's fault it is yours second don't buy gpu's off of ebay, plus for the record i already voided my warrenty on my gtx480 being that i wc and it still works fine i can careless about warrenty policies as is unless it breaks in a month thats a diff story.

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Nethemis

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#23 Nethemis
Member since 2011 • 155 Posts

Please tell me how old you are. Your level of immaturity and ignorance is mind blowing. Are you seriously telling us this is the first time you've experienced cases where manufacturer's didn't offer warranty claim for something bought off of ebay? Just so you know, the world doesn't revolve around your selfish greed. I'm usually pro consumer but this is just such a ridiculous of a thread

AzNs3nSaT1On

i totatly agree.

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zaku101

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#24 zaku101
Member since 2005 • 4641 Posts

[QUOTE="AzNs3nSaT1On"]

Please tell me how old you are. Your level of immaturity and ignorance is mind blowing. Are you seriously telling us this is the first time you've experienced cases where manufacturer's didn't offer warranty claim for something bought off of ebay? Just so you know, the world doesn't revolve around your selfish greed. I'm usually pro consumer but this is just such a ridiculous of a thread

Nethemis

i totatly agree.

~~~~

No this is my first time when an HALF A$$lifetime warranty was offered to me.

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GummiRaccoon

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#25 GummiRaccoon
Member since 2003 • 13799 Posts

Theres a difference between a fake lifetime warranty and a real one. If you can't find a card on the ground and warranty it, it isn't a lifetime warranty now is it? I am sorry but its faulty advertising. Heck XFX cards are even cheaper and come with a real lifetime warranty. If you promise a lifetime warranty but require the customer to jump through loops it isn't worth my time. I know it's my fault for not doing my research but it clearly shows me the real difference between a lifetime warranty and a fake one.

zaku101

I think you probably haven't dealt a whole lot with warrantees.

Also this is a terrible reason to not like the company.

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mitu123

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#26 mitu123
Member since 2006 • 155290 Posts

Evga is still pretty good if you follow their strict guideline rules. Well dont fret I guess there is always msi, pny, etc. I heard xfx is takes a while to replace your card though since the double warranty honor puts a lot of stress on them.

Bikouchu35

I have both of those currently.:D

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jtcraft

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#27 jtcraft
Member since 2005 • 2770 Posts

Lifetime warranties that are valid only to the original purchaser is quite common among all types of products (not just electronics)

[QUOTE="zaku101"]

Just letting you guys know I purchased a EVGA card off eBay lasted me a good year. The card itself had a lifetime warranty. However there was a catch to it you had to be the original owner. Meaning they would not honor their warranty. However XFX on the other hand offers the same warranty no matter the owner, location purchased. Meaning you could have found their card on the ground or in the trash they WILL cover it unlike EVGA. Meaning if you're looking for a REAL life time warranty no matter where you found the card, its age or owner I wouldn't look at EVGA.

This alone is a good example of the quality of parts purchased from a manufacture. If they can't cover it no matter the owner or location found how confident could they be in their parts lasting as long as they should or honoring their warranty?

Nethemis

First of all here is the real question. Why would you buy an evga card off of ebay knowing it was used and expect the warrenty to still be valid when the card is being used by a second person, that is not evga's fault it is yours second don't buy gpu's off of ebay, plus for the record i already voided my warrenty on my gtx480 being that i wc and it still works fine i can careless about warrenty policies as is unless it breaks in a month thats a diff story.

Actually, as long as you haven't damaged the PCB and still have all the hardware (heatsink and screws) your warranty is still valid. EVGA's warranty covers the removal/replacement of the heatsink and TIM.

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opamando

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#28 opamando
Member since 2007 • 1268 Posts
Um, you bought the card a year ago, if it was a XFX card it would not have a warranty either cause you did not register it within 30 day of buying it from the original owner, so it seems like it's your fault for not reading the fine print. EVGA has the step up program and a lifetime warranty, plus they cover overclocking with their warranty. XFX has a double lifetime warranty and also covers overclocking. They both seem pretty darn good to me.
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Nick3306

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#29 Nick3306
Member since 2007 • 3429 Posts
I ONLY buy EVGA cards.....
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zaku101

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#30 zaku101
Member since 2005 • 4641 Posts

Right now I am seeing the difference between XFX and EVGA as a car dealership. One would cover your car no matter the mileage the other will only cover the first owner even if it was never driven before.

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GummiRaccoon

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#31 GummiRaccoon
Member since 2003 • 13799 Posts

Right now I am seeing the difference between XFX and EVGA as a car dealership. One would cover your car no matter the mileage the other will only cover the first owner even if it was never driven before.

zaku101

no

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LordsLoss

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#32 LordsLoss
Member since 2006 • 2584 Posts
Haha, I love EVGA. It's your fault for not reading the fine print, or even doing research on their warranty before buying.
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blaznwiipspman1

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#33 blaznwiipspman1
Member since 2007 • 16905 Posts

Please tell me how old you are. Your level of immaturity and ignorance is mind blowing. Are you seriously telling us this is the first time you've experienced cases where manufacturer's didn't offer warranty claim for something bought off of ebay? Just so you know, the world doesn't revolve around your selfish greed. I'm usually pro consumer but this is just such a ridiculous of a thread

AzNs3nSaT1On

if a product is stated to work for life then why is it non transferable. Its redundant to say you have a lifetime warranty but its not transferrable. If they're going to do that then just make the warranty 2 or 3 years, otherwise the company is just decieving people.

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GummiRaccoon

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#34 GummiRaccoon
Member since 2003 • 13799 Posts

[QUOTE="AzNs3nSaT1On"]

Please tell me how old you are. Your level of immaturity and ignorance is mind blowing. Are you seriously telling us this is the first time you've experienced cases where manufacturer's didn't offer warranty claim for something bought off of ebay? Just so you know, the world doesn't revolve around your selfish greed. I'm usually pro consumer but this is just such a ridiculous of a thread

blaznwiipspman1

if a product is stated to work for life then why is it non transferable. Its redundant to say you have a lifetime warranty but its not transferrable. If they're going to do that then just make the warranty 2 or 3 years, otherwise the company is just decieving people.

because cards that people sell are more likely to have something wrong with them. I know it is hard to believe but people treat things that aren't their primary (insert whatever it is here) less well than their primary.

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opamando

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#35 opamando
Member since 2007 • 1268 Posts

[QUOTE="AzNs3nSaT1On"]

Please tell me how old you are. Your level of immaturity and ignorance is mind blowing. Are you seriously telling us this is the first time you've experienced cases where manufacturer's didn't offer warranty claim for something bought off of ebay? Just so you know, the world doesn't revolve around your selfish greed. I'm usually pro consumer but this is just such a ridiculous of a thread

blaznwiipspman1

if a product is stated to work for life then why is it non transferable. Its redundant to say you have a lifetime warranty but its not transferrable. If they're going to do that then just make the warranty 2 or 3 years, otherwise the company is just decieving people.

It is not just a lifetime warranty, it is a LIMITED lifetime warranty. There are limits and they are clearly printed out on EVGA's website for anyone willing to take the time to read it. It says very clearly "The EVGA warranty is non-transferable. Products purchased second hand, from a non-authorized seller, or from an auction site do not carry any warranty."
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Zubinen

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#36 Zubinen
Member since 2011 • 2555 Posts
OP, you have brought me great laughter :lol:
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-Renegade

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#37 -Renegade
Member since 2007 • 8340 Posts
My reasoning for never buying EVGA again is a little different then yours TC. I won't buy EVGA again because on some of their cards they offer no return policy.
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GTR12

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#38 GTR12
Member since 2006 • 13490 Posts

Lifetime warranties are a US only thing, so consider yourself even lucky.

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Smoke89

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#39 Smoke89
Member since 2003 • 3575 Posts

Don't buy EVGA *used* (if you do buy their B-Stock). They have amazing products, amazing support and are just flat out an awesome company. You don't even void your warranty with aftermarket VGA cooling as long as the stock heat sink is put back on before doing an RMA. Telling people not to buy one of the best made products on the market because they don't cover 3rd party card transactions is just silly.

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Firebird-5

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#40 Firebird-5
Member since 2007 • 2848 Posts
sorry but i think this thread will make me SLI my EVGA GTX580
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msfan1289

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#41 msfan1289
Member since 2011 • 1044 Posts

just so everyone knows in California "Life Time Warranty" means only 7 years. just saying.

and also i think teh reason EVGA didnt warranty the cards because you got it off ebay. how do they know the old owner didnt do something to it and sold the card. how do they know it wasn't baked because it died already. i think your the one who got suckered into buying a used card online without the original.

hell when i sell my GOUS online i give my orginal invoice and tell the person who buys my card,to call as if i was calling and that i moved to a new location if they ever asked. becuase who will they know?

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Serioussamik

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#42 Serioussamik
Member since 2010 • 773 Posts

Sorry pal. You'd rather be buying stuff directly.

Going by your logic,everyone would buy dirt cheap used 2 year old cards (say a GTX460) and then purposely whack it up to get brand new card from EVGA!

So you pay say 1/3rd or lesser and get a new card! This is an offer EVGS has refused and I don't blame em.

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Nethemis

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#43 Nethemis
Member since 2011 • 155 Posts

Lifetime warranties that are valid only to the original purchaser is quite common among all types of products (not just electronics)

[QUOTE="Nethemis"]

[QUOTE="zaku101"]

Just letting you guys know I purchased a EVGA card off eBay lasted me a good year. The card itself had a lifetime warranty. However there was a catch to it you had to be the original owner. Meaning they would not honor their warranty. However XFX on the other hand offers the same warranty no matter the owner, location purchased. Meaning you could have found their card on the ground or in the trash they WILL cover it unlike EVGA. Meaning if you're looking for a REAL life time warranty no matter where you found the card, its age or owner I wouldn't look at EVGA.

This alone is a good example of the quality of parts purchased from a manufacture. If they can't cover it no matter the owner or location found how confident could they be in their parts lasting as long as they should or honoring their warranty?

jtcraft

First of all here is the real question. Why would you buy an evga card off of ebay knowing it was used and expect the warrenty to still be valid when the card is being used by a second person, that is not evga's fault it is yours second don't buy gpu's off of ebay, plus for the record i already voided my warrenty on my gtx480 being that i wc and it still works fine i can careless about warrenty policies as is unless it breaks in a month thats a diff story.

Actually, as long as you haven't damaged the PCB and still have all the hardware (heatsink and screws) your warranty is still valid. EVGA's warranty covers the removal/replacement of the heatsink and TIM.

meh even so i'm going to be replacing a few things come jan when i get my income tax return might save up for sock 1155 or even go down the 2011 route.

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demonic_85

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#44 demonic_85
Member since 2009 • 1395 Posts

EVGA is the only brand I buy graphics cards from because they have excellent customer service and support. I dont think it's wise to purchase a graphics card from ebay unless it's through a retailer like Newegg or Tigerdirect. EVGA wont honor warranty on an item purchased second hand because they have no idea what the original owner might have done to it.

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SinfulPotato

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#45 SinfulPotato
Member since 2005 • 1381 Posts

Don't xfx products also come at a slightly higher price then most?

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Nethemis

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#46 Nethemis
Member since 2011 • 155 Posts

either way this thread is pointless, he obviously brought a gpu from ebay, if evga did not acknowledge to warrenty because it was owned by the first party it's his fault no one elses evga is a great company i had my gtx 480 for a year now i watercooled it 3 months ago and have had no probs so there is no point in this thread hands down, to complain about a warrenty knowing that you have purchased it from a second party is just a no brainer.

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Nethemis

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#47 Nethemis
Member since 2011 • 155 Posts

Don't xfx products also come at a slightly higher price then most?

SinfulPotato

depending on the model i belive either way most are slightly a bit higher or lower depending on the company.

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CUDGEdave

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#48 CUDGEdave
Member since 2010 • 2597 Posts

Don't bother with cheap cards like EVGA,Sparkle....They have cheap components and crap cooling, Buy good name brands like ASUS,Gigabyte..etc

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GummiRaccoon

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#49 GummiRaccoon
Member since 2003 • 13799 Posts

Don't bother with cheap cards like EVGA,Sparkle....They have cheap components and crap cooling, Buy good name brands like ASUS,Gigabyte..etc

CUDGEdave

How on earth could you compare evga to sparkle?

Evga is top tier bro

I buy all my nvidia cards from evga and all my amd cards sapphire.

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Firebird-5

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#50 Firebird-5
Member since 2007 • 2848 Posts

Don't bother with cheap cards like EVGA,Sparkle....They have cheap components and crap cooling, Buy good name brands like ASUS,Gigabyte..etc

CUDGEdave
dude... evga is a top quality brand