EA Origin now offers FULL Refunds !!!

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FelipeInside

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#1 FelipeInside
Member since 2003 • 28548 Posts

GREAT NEWS !!!

This is like the old days where you could actually try a PC game and if you didn't like it, you could take it back.

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Gamesterpheonix

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#2 Gamesterpheonix
Member since 2005 • 3676 Posts
Well...damn. That IS awesome news. Dang.
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FelipeInside

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#3 FelipeInside
Member since 2003 • 28548 Posts
Well...damn. That IS awesome news. Dang. Gamesterpheonix
Yep, and even better news is that Steam (imo) is going to have to follow suit. Hmmmm... win win for us gamers.
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JangoWuzHere

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#4 JangoWuzHere
Member since 2007 • 19032 Posts

That's...surprising. What's to stop someone from buying a game like Crysis 3, beating the campaign in 5 hours, and then returning in within the 24 hour refund period?

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deactivated-6127ced9bcba0

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#5 deactivated-6127ced9bcba0
Member since 2006 • 31700 Posts

Gotta' read the fine print. It's only for EA games and whichever third-party publishers support it.

Even though this is good news for me WRT BF4. If they don't fix Battlelog I'll drop that shit like the hot mess that it is.

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FelipeInside

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#6 FelipeInside
Member since 2003 • 28548 Posts

That's...surprising. What's to stop someone from buying a game like Crysis 3, beating the campaign in 5 hours, and then returning in within the 24 hour refund period?

JangoWuzHere
Nothing, but that's not the idea of the guarantee now is it. Like the article says, it's for people who try the game and don't like it. Personally I would think it's easier just to release a demo but hey.... what do I know....
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nutcrackr

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#7 nutcrackr
Member since 2004 • 13032 Posts
Posted already http://www.gamespot.com/forums/topic/29437773/origins-new-great-game-guarantee
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FelipeInside

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#8 FelipeInside
Member since 2003 • 28548 Posts
[QUOTE="nutcrackr"]Posted already http://www.gamespot.com/forums/topic/29437773/origins-new-great-game-guarantee

Darn it !!! I even checked. Sorry.
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John_Read

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#9 John_Read
Member since 2009 • 1214 Posts
wow Ea surprise me :P awesome news not long now when steam will also do this that's why competition is better for gamers
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MeltdownMedia

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#10 MeltdownMedia
Member since 2012 • 45 Posts
Great, EA can refund the last 10 years of FIFA purchases I made for PC.
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FelipeInside

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#11 FelipeInside
Member since 2003 • 28548 Posts
Great, EA can refund the last 10 years of FIFA purchases I made for PC. MeltdownMedia
Why? I had heaps of fun with the last 10 FIFAs I bought.
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Ser_Charles

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#12 Ser_Charles
Member since 2013 • 76 Posts

May I refund my Battlefield 3 and then get a Battlefield 4?:)

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deactivated-579f651eab962

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#13 deactivated-579f651eab962
Member since 2003 • 5404 Posts
This is great but does anyone actually buy games through origin? I never have. They're always cheaper elsewhere.
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FelipeInside

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#14 FelipeInside
Member since 2003 • 28548 Posts
[QUOTE="acanofcoke"]This is great but does anyone actually buy games through origin? I never have. They're always cheaper elsewhere.

I've checked prices (Australian) through Origin and it's a bit of a hit and miss. Some times they are cheaper than retail, sometimes more expensive. Remember also that some games are only available thru Origin online.
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Elann2008

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#15 Elann2008
Member since 2007 • 33028 Posts
[QUOTE="acanofcoke"]This is great but does anyone actually buy games through origin? I never have. They're always cheaper elsewhere.

True. And this is what I'm counting on anyways... because people will just exploit this refund system.
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FelipeInside

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#16 FelipeInside
Member since 2003 • 28548 Posts
[QUOTE="Elann2008"][QUOTE="acanofcoke"]This is great but does anyone actually buy games through origin? I never have. They're always cheaper elsewhere.

True. And this is what I'm counting on anyways... because people will just exploit this refund system.

I'm sure they will have systems in place to detect people who are abusing the system and using it as rental.
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R4gn4r0k

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#17 R4gn4r0k
Member since 2004 • 49170 Posts

This is great but does anyone actually buy games through origin? I never have. They're always cheaper elsewhere.acanofcoke

Same here. The prices on origin are really bad. I can find all games 10-20 to 30 euro cheaper somewhere else.

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kozzy1234

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#18 kozzy1234
Member since 2005 • 35966 Posts

Interesting

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uninspiredcup

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#19 uninspiredcup
Member since 2013 • 63056 Posts

The prices on origin suck so I don't buy them in the first place.

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flipin_jackass

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#20 flipin_jackass
Member since 2004 • 9772 Posts
I mostly buy games on sale so I'm not likely to take advantage of this. But it's nice to know the option is there.
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Legolas_Katarn

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#21 Legolas_Katarn
Member since 2003 • 15556 Posts

That's...surprising. What's to stop someone from buying a game like Crysis 3, beating the campaign in 5 hours, and then returning in within the 24 hour refund period?

JangoWuzHere
Like the old Gamestop/Funcoland days but with only 24 hours. Still wouldn't use Origin though.
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skrat_01

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#22 skrat_01
Member since 2007 • 33767 Posts
Good move on EA's part. Cmon' step it up Valve.
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skrat_01

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#23 skrat_01
Member since 2007 • 33767 Posts
[QUOTE="FelipeInside"][QUOTE="acanofcoke"]This is great but does anyone actually buy games through origin? I never have. They're always cheaper elsewhere.

I've checked prices (Australian) through Origin and it's a bit of a hit and miss. Some times they are cheaper than retail, sometimes more expensive. Remember also that some games are only available thru Origin online.

Import your games. Save money. Best thing to do in this country by a longshot.
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Mozuckint

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#24 Mozuckint
Member since 2012 • 831 Posts

Good on them. Competing properly with emergent features. Well done.

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RevanBITW

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#25 RevanBITW
Member since 2013 • 739 Posts

Huh I thought you people hated Origin and EA.

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Lach0121

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#26 Lach0121
Member since 2007 • 11815 Posts

NICE, now I will feel even more secure in giving Titanfall a full chance!

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Iantheone

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#27 Iantheone
Member since 2007 • 8242 Posts
Saw this earlier and thought it was old news. Gotta say, EA has been trying really hard to make people like them recently. Im guessing that with the last 2 years of "Worst company ever" and the rise of a new gen they are finally getting their shit together. Once Origin gets a decent sized library and kickass sales going Steam is going to have a huge competitor.
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PfizersaurusRex

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#28 PfizersaurusRex
Member since 2012 • 1542 Posts

Clever. Some people will now buy games that they otherwise wouldn't. And some of some of them will keep them. But many games that I liked a lot have been rather boring in the first few days of playing, or even frustrating, untill I got the hang of things, so for me 24 hours is not enough to decide. Still... It's clever.

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deactivated-5ac102a4472fe

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#29 deactivated-5ac102a4472fe
Member since 2007 • 7431 Posts

True, this IS quite a brilliant thing Origin has done, I tend to not like origin as much as Steam, but credit needs given where due, and this IS rather brilliant.

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xsubtownerx

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#30 xsubtownerx
Member since 2007 • 10705 Posts

GREAT NEWS !!!

This is like the old days where you could actually try a PC game and if you didn't like it, you could take it back.

FelipeInside
That was an option in the old days? Like, when?
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deactivated-579f651eab962

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#31 deactivated-579f651eab962
Member since 2003 • 5404 Posts
[QUOTE="FelipeInside"]

GREAT NEWS !!!

This is like the old days where you could actually try a PC game and if you didn't like it, you could take it back.

xsubtownerx
That was an option in the old days? Like, when?

Late 90's
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xsubtownerx

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#32 xsubtownerx
Member since 2007 • 10705 Posts
[QUOTE="xsubtownerx"][QUOTE="FelipeInside"]

GREAT NEWS !!!

This is like the old days where you could actually try a PC game and if you didn't like it, you could take it back.

acanofcoke
That was an option in the old days? Like, when?

Late 90's

No. Most PC games in the late 90's had key numbers.
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FelipeInside

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#33 FelipeInside
Member since 2003 • 28548 Posts
[QUOTE="xsubtownerx"][QUOTE="acanofcoke"][QUOTE="xsubtownerx"] That was an option in the old days? Like, when?

Late 90's

No. Most PC games in the late 90's had key numbers.

I'm bad with years but it was about 15-20 years ago when games were still on cassette or floppy. I think when they first came out on CD you also had the choice of returning it. Later down the track CD Keys and online activation started to emerge and places like EB Games and Games Wizard remove the return policy for PC.
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deactivated-579f651eab962

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#34 deactivated-579f651eab962
Member since 2003 • 5404 Posts
[QUOTE="xsubtownerx"][QUOTE="acanofcoke"][QUOTE="xsubtownerx"] That was an option in the old days? Like, when?

Late 90's

No. Most PC games in the late 90's had key numbers.

Some had key's but they weren't tied to accounts like they are these days, and if you sold the game the buyer could use the key.
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#35 Rattlesnake_8
Member since 2004 • 18452 Posts

That's...surprising. What's to stop someone from buying a game like Crysis 3, beating the campaign in 5 hours, and then returning in within the 24 hour refund period?

JangoWuzHere
And they can track how often you played and for how long etc.. so they will know you just beat the campaign then deny the refund.
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KHAndAnime

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#36 KHAndAnime
Member since 2009 • 17565 Posts
[QUOTE="JangoWuzHere"]

That's...surprising. What's to stop someone from buying a game like Crysis 3, beating the campaign in 5 hours, and then returning in within the 24 hour refund period?

Rattlesnake_8
And they can track how often you played and for how long etc.. so they will know you just beat the campaign then deny the refund.

It can't and won't work that way. Unless other stipulations are stated, they will have to stand by their word. Unless they want to get absolutely **** on by the BBB (they don't). If you can't return the game after putting hours into it - they might as well not even offer the refund policy in the first place.
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FelipeInside

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#37 FelipeInside
Member since 2003 • 28548 Posts
[QUOTE="Rattlesnake_8"][QUOTE="JangoWuzHere"]

That's...surprising. What's to stop someone from buying a game like Crysis 3, beating the campaign in 5 hours, and then returning in within the 24 hour refund period?

KHAndAnime
And they can track how often you played and for how long etc.. so they will know you just beat the campaign then deny the refund.

It can't and won't work that way. Unless other stipulations are stated, they will have to stand by their word. Unless they want to get absolutely **** on by the BBB (they don't). If you can't return the game after putting hours into it - they might as well not even offer the refund policy in the first place.

No, he means your online record. For example if they noticed that you played each game you returned for like 10 hours (and the game was 10 hrs to beat), and that you had the final achievements of finishing the game etc.... and that you did this with the last 8 games then it's pretty obvious you're abusing the system.
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KHAndAnime

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#38 KHAndAnime
Member since 2009 • 17565 Posts
[QUOTE="FelipeInside"][QUOTE="KHAndAnime"][QUOTE="Rattlesnake_8"] And they can track how often you played and for how long etc.. so they will know you just beat the campaign then deny the refund.

It can't and won't work that way. Unless other stipulations are stated, they will have to stand by their word. Unless they want to get absolutely **** on by the BBB (they don't). If you can't return the game after putting hours into it - they might as well not even offer the refund policy in the first place.

No, he means your online record. For example if they noticed that you played each game you returned for like 10 hours (and the game was 10 hrs to beat), and that you had the final achievements of finishing the game etc.... and that you did this with the last 8 games then it's pretty obvious you're abusing the system.

Then they would at least have to state something to that effect in the policy (in the bottom line, extra tiny font). You can still beat a game and have legitimate reasons to want a refund. You'd have be one hell of a corporate nazi to believe otherwise.
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FelipeInside

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#39 FelipeInside
Member since 2003 • 28548 Posts

[QUOTE="FelipeInside"][QUOTE="KHAndAnime"] It can't and won't work that way. Unless other stipulations are stated, they will have to stand by their word. Unless they want to get absolutely **** on by the BBB (they don't). If you can't return the game after putting hours into it - they might as well not even offer the refund policy in the first place.KHAndAnime
No, he means your online record. For example if they noticed that you played each game you returned for like 10 hours (and the game was 10 hrs to beat), and that you had the final achievements of finishing the game etc.... and that you did this with the last 8 games then it's pretty obvious you're abusing the system.

Then they would at least have to state something to that effect in the policy (in the bottom line, extra tiny font). You can still beat a game and have legitimate reasons to want a refund. You'd have be one hell of a corporate nazi to believe otherwise.

And this is why we can't have nice things in the world....sigh....

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skrat_01

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#40 skrat_01
Member since 2007 • 33767 Posts
[QUOTE="xsubtownerx"][QUOTE="acanofcoke"][QUOTE="xsubtownerx"] That was an option in the old days? Like, when?

Late 90's

No. Most PC games in the late 90's had key numbers.

But no registration. If you returned a game with the manual you were usually good, things began to change in the earlier to mid 2000s when online games began using a key checking system. No duplicate keys on the server etc.
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ShepardCommandr

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#41 ShepardCommandr
Member since 2013 • 4939 Posts

Just wished this was available when Mass Effect 3 was released.

I would have asked for a full refund after a playing for a few hours.

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_SKatEDiRt_

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#42 _SKatEDiRt_
Member since 2007 • 3117 Posts

Huh I thought you people hated Origin and EA.

RevanBITW

 We do :)

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FelipeInside

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#43 FelipeInside
Member since 2003 • 28548 Posts

[QUOTE="RevanBITW"]

Huh I thought you people hated Origin and EA.

_SKatEDiRt_

 We do :)

I'm too busy enjoying the games to hate on someone :P
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#44 Mcspanky37
Member since 2010 • 1693 Posts

[QUOTE="KHAndAnime"][QUOTE="FelipeInside"] No, he means your online record. For example if they noticed that you played each game you returned for like 10 hours (and the game was 10 hrs to beat), and that you had the final achievements of finishing the game etc.... and that you did this with the last 8 games then it's pretty obvious you're abusing the system.FelipeInside

Then they would at least have to state something to that effect in the policy (in the bottom line, extra tiny font). You can still beat a game and have legitimate reasons to want a refund. You'd have be one hell of a corporate nazi to believe otherwise.

And this is why we can't have nice things in the world....sigh....

Yup, only if some people have heightened their standards and didn't let businesses walk all over them...
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KHAndAnime

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#45 KHAndAnime
Member since 2009 • 17565 Posts

[QUOTE="KHAndAnime"][QUOTE="FelipeInside"] No, he means your online record. For example if they noticed that you played each game you returned for like 10 hours (and the game was 10 hrs to beat), and that you had the final achievements of finishing the game etc.... and that you did this with the last 8 games then it's pretty obvious you're abusing the system.FelipeInside

Then they would at least have to state something to that effect in the policy (in the bottom line, extra tiny font). You can still beat a game and have legitimate reasons to want a refund. You'd have be one hell of a corporate nazi to believe otherwise.

And this is why we can't have nice things in the world....sigh....

You surely couldn't be so naive, could you?
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FelipeInside

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#46 FelipeInside
Member since 2003 • 28548 Posts

[QUOTE="FelipeInside"]

[QUOTE="KHAndAnime"] Then they would at least have to state something to that effect in the policy (in the bottom line, extra tiny font). You can still beat a game and have legitimate reasons to want a refund. You'd have be one hell of a corporate nazi to believe otherwise.KHAndAnime

And this is why we can't have nice things in the world....sigh....

You surely couldn't be so naive, could you?

Naive that I would expect people to actually care about the hard working developers that bring you these good titles? Yeah, maybe not all gamers are like that. At least I know where YOU stand.

I don't see why a developer doesn't deserve their money if they bring me a good title.  If the game is bad and u want to return it then fine, but abuse the system is just not giving back to the people who create our hobby.

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KHAndAnime

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#47 KHAndAnime
Member since 2009 • 17565 Posts

[QUOTE="KHAndAnime"][QUOTE="FelipeInside"]

And this is why we can't have nice things in the world....sigh....

FelipeInside

You surely couldn't be so naive, could you?

Naive that I would expect people to actually care about the hard working developers that bring you these good titles? Yeah, maybe not all gamers are like that. At least I know where YOU stand. Do you buy ANY games?

:roll:

Since you don't know how to read between the lines: You do know that a single play-through of a game is a small portion of a complete game product, right? What if the multiplayer didn't work, and had no promise of working anytime soon? What if the game was barely playable through-out the campaign? What if the game just flat-out sucked and didn't live up to any of the promises made by the developers or the product labeling?

People like yourself are why we get so many shoddy launch titles (like Sim City 5) - happily paying money for broken games and then defending publishers for rushing the games out. In just about every other market in the world - you're guaranteed satisfaction or your money back. No reason why it shouldn't apply here - especially if it's impossible to duplicate the content. There are plenty of games worth my money, no need to give money to the people who least deserve it.

Yet for some reason, here we are with Felipe, who believes you're an amoral person who pirates all games if you believe that you should be able to play a game long enough to evaluate it before making your decision to return it.

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FelipeInside

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#48 FelipeInside
Member since 2003 • 28548 Posts
[QUOTE="KHAndAnime"][QUOTE="FelipeInside"][QUOTE="KHAndAnime"] You surely couldn't be so naive, could you?

Naive that I would expect people to actually care about the hard working developers that bring you these good titles? Yeah, maybe not all gamers are like that. At least I know where YOU stand. Do you buy ANY games?

:roll: Since you don't know how to read between the lines: You do know that a single play-through of a game is a small portion of a complete game product, right? What if the multiplayer didn't work, and had no promise of working anytime soon? What if the game was barely playable through-out the campaign? What if the game just flat-out sucked and didn't live up to any of the promises made by the developers or the product labeling? People like yourself are why we get so many shoddy launch titles - happily paying money for broken games and then defending publishers for rushing the games out. In just about every other market in the world - you're guaranteed satisfaction or your money back. No reason why it shouldn't apply here. There are plenty of games worth my money, no need to give money to the people who least deserve it (even if you think bad developers should be supported if you played the game just long enough to evaluate that it was indeed not worth the money).

Read my edit. If you think the game is good, then you should buy it. If you think the game is bad and not worth your money, then this system is there for you to return it. But people are here talking about using this system as a RENTAL SYSTEM, and that I don't agree with.
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KHAndAnime

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#49 KHAndAnime
Member since 2009 • 17565 Posts
[QUOTE="FelipeInside"][QUOTE="KHAndAnime"][QUOTE="FelipeInside"] Naive that I would expect people to actually care about the hard working developers that bring you these good titles? Yeah, maybe not all gamers are like that. At least I know where YOU stand. Do you buy ANY games?

:roll: Since you don't know how to read between the lines: You do know that a single play-through of a game is a small portion of a complete game product, right? What if the multiplayer didn't work, and had no promise of working anytime soon? What if the game was barely playable through-out the campaign? What if the game just flat-out sucked and didn't live up to any of the promises made by the developers or the product labeling? People like yourself are why we get so many shoddy launch titles - happily paying money for broken games and then defending publishers for rushing the games out. In just about every other market in the world - you're guaranteed satisfaction or your money back. No reason why it shouldn't apply here. There are plenty of games worth my money, no need to give money to the people who least deserve it (even if you think bad developers should be supported if you played the game just long enough to evaluate that it was indeed not worth the money).

Read my edit. If you think the game is good, then you should buy it. If you think the game is bad and not worth your money, then this system is there for you to return it. But people are here talking about using this system as a RENTAL SYSTEM, and that I don't agree with.

What you just described is a rental system.
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FelipeInside

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#50 FelipeInside
Member since 2003 • 28548 Posts

[QUOTE="FelipeInside"][QUOTE="KHAndAnime"] :roll: Since you don't know how to read between the lines: You do know that a single play-through of a game is a small portion of a complete game product, right? What if the multiplayer didn't work, and had no promise of working anytime soon? What if the game was barely playable through-out the campaign? What if the game just flat-out sucked and didn't live up to any of the promises made by the developers or the product labeling? People like yourself are why we get so many shoddy launch titles - happily paying money for broken games and then defending publishers for rushing the games out. In just about every other market in the world - you're guaranteed satisfaction or your money back. No reason why it shouldn't apply here. There are plenty of games worth my money, no need to give money to the people who least deserve it (even if you think bad developers should be supported if you played the game just long enough to evaluate that it was indeed not worth the money).KHAndAnime
Read my edit. If you think the game is good, then you should buy it. If you think the game is bad and not worth your money, then this system is there for you to return it. But people are here talking about using this system as a RENTAL SYSTEM, and that I don't agree with.

What you just described is a rental system.

/facepalm.

Did you not read the initial article I posted and how the system works?

Here it is again:

1-  You buy a game, you enjoy the game and are happy with it, so you just keep playing the game.  FINE.

2-  You buy a game, you play it for a few hours and realize it's not ur type of game, or ur PC has problems running it etc, so you return it.  FINE.

3-  You buy each game, finish the game quickly, then return it in every case.  NOT FINE and basically the same as pirating (playing without paying)

Like I said before, to me it would be easier and a lot less paperwork and risk to just release a demo, but who knows why developers don't.