Help, CPU wont recognise Video Card.

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Royb88

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#1 Royb88
Member since 2009 • 25 Posts
I ran the Can You Run it thing. And i passed everything except the Video Card, and the Video Card Driver. I recently bought Supreme Commander Forged Alliance for windows. The install went fine, but when i try to boot up the program i get "Unable to create Direct3d, Please ensure pc has current video drivers". This was a 1500 dollar Gateway cpu i bought from best buy about a year ago. And ive had to restore it once bcuz of a virus. So that may have messed up my drivers but other than that i have no idea what to do. There has to be something wrong because i just cant believe that it wont even start the game, im not asking for it to run perfectly smooth but i have to at least have what it takes to boot the damn thing up! lol. Any help would be appreciated, thx.
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BoredKoi

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#2 BoredKoi
Member since 2009 • 25 Posts

Updating the video drivers (whatever they may be in your machine, ATI or Nvidia I'd guess) will probably do it. That said, I've installed a few games in recent memory over Vista where I've had to explicitly use Directx9 (dll) assemblies in order for the main executable to even run.

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thusaha

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#3 thusaha
Member since 2007 • 14495 Posts

What he said, you should update video card driver.

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Rusteater

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#4 Rusteater
Member since 2004 • 4080 Posts

I ran the Can You Run it thing. And i passed everything except the Video Card, and the Video Card Driver. I recently bought Supreme Commander Forged Alliance for windows. The install went fine, but when i try to boot up the program i get "Unable to create Direct3d, Please ensure pc has current video drivers". This was a 1500 dollar Gateway cpu i bought from best buy about a year ago. And ive had to restore it once bcuz of a virus. So that may have messed up my drivers but other than that i have no idea what to do. There has to be something wrong because i just cant believe that it wont even start the game, im not asking for it to run perfectly smooth but i have to at least have what it takes to boot the damn thing up! lol. Any help would be appreciated, thx.Royb88

Specs?

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tiiaan

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#5 tiiaan
Member since 2008 • 842 Posts

What are your specs? because sometimes certain games doesn't support certain drivers or video cards, you can find that on the readme file of your game... look for something like "compatibility problems", this usually happens to modern games with older GPUs.

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Royb88

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#6 Royb88
Member since 2009 • 25 Posts
What is that command you can type in the Run button from the start menu that shows all your specs because as much as i can tell you is what comes up when i click properties from my computer. Which is: Intel(R) Core(TM) 2 CPU 6300 @ 1.8ghz 1.87GHz, 1.97GB of RAM And i keep trying to update my driver, ive went to the microsoft site and the gateway site, i also keep getting pointed towards a lot of programs that finds the latest drivers for you but they cost money and this doesnt seem like a problem i should have to pay money for. I just want to game to boot up!
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thusaha

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#7 thusaha
Member since 2007 • 14495 Posts

Just visit nvidia.com(if you have nvidia card) or ati.com(if you have ati card) for video card drivers.

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topsemag55

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#8 topsemag55
Member since 2007 • 19063 Posts

What is that command you can type in the Run button from the start menu that shows all your specs because as much as i can tell you is what comes up when i click properties from my computer. Which is: Intel(R) Core(TM) 2 CPU 6300 @ 1.8ghz 1.87GHz, 1.97GB of RAM And i keep trying to update my driver, ive went to the microsoft site and the gateway site, i also keep getting pointed towards a lot of programs that finds the latest drivers for you but they cost money and this doesnt seem like a problem i should have to pay money for. I just want to game to boot up!Royb88

DXDiag. Run it, load the .txt file into Notepad, copy & paste it into a forum post.

Current nVidia driver should be somewhere in the neighborhood of 182.50.

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zaku101

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#9 zaku101
Member since 2005 • 4641 Posts

Give me the model number of your PC listed on the side of it and I'll give you a link to the correct driver.

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Royb88

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#10 Royb88
Member since 2009 • 25 Posts
Ok here are all the specs. ------------------ System Information ------------------ Time of this report: 4/29/2009, 08:29:51 Machine name: ROY Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234) Language: English (Regional Setting: English) System Manufacturer: GATEWA System Model: GT5268E BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz (2 CPUs) Memory: 2022MB RAM Page File: 460MB used, 4455MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Manufacturer: Chip type: DAC type: Device Key: Enum\ Display Memory: n/a Current Mode: 1024 x 768 (32 bit) (1Hz) Monitor: Monitor Max Res: Driver Name: vga.dll Driver Version: 5.01.2600.0000 (English) DDI Version: unknown Driver Attributes: Final Retail Driver Date/Size: 8/10/2004 15:00:00, 9344 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: vga.sys Mini VDD Date: 4/13/2008 14:44:40, 20992 bytes Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835} Vendor ID: 0x0000 Device ID: 0x0000 SubSys ID: 0x00000000 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: Deinterlace Caps: n/a Registry: OK DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: SigmaTel Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7626&SUBSYS_107B505A&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: sthda.sys Driver Version: 5.10.5067.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 10/26/2006 17:41:00, 1177032 bytes Other Files: Driver Provider: SigmaTel HW Accel Level: Full Cap Flags: 0xB5B Min/Max Sample Rate: 48000, 48000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: SigmaTel Audio Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: sthda.sys Driver Version: 5.10.5067.0000 (English) Driver Attributes: Final Retail Date and Size: 10/26/2006 17:41:00, 1177032 bytes Cap Flags: 0x41 Format Flags: 0xCC0 ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: 8300 Series Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x043D, 0x00B9 FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x2832 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes | Driver: usbd.sys, 8/10/2004 15:00:00, 4736 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | Driver: i8042prt.sys, 4/13/2008 15:18:00, 52480 bytes | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes | + HID-compliant mouse | Vendor/Product ID: 0x0461, 0x4D16 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes | Driver: mouhid.sys, 8/17/2001 09:48:00, 12160 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Modem Service Provider: PCI Soft Data Fax Modem with SmartCP DirectPlay8 Serial Service Provider: COM1 DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps6457 ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 164.2 GB Total Space: 233.0 GB File System: NTFS Model: WDC WD2500JS-22NCB1 Drive: D: Free Space: 1.4 GB Total Space: 5.5 GB File System: FAT32 Model: WDC WD2500JS-22NCB1 Drive: E: Model: LITE-ON DVDRW SHW-160P6S Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes -------------- System Devices -------------- Name: PCI Simple Communications Controller Device ID: PCI\VEN_8086&DEV_29A4&SUBSYS_505A107B&REV_02\3&61AAA01&0&18 Driver: n/a Name: Video Controller Device ID: PCI\VEN_8086&DEV_29A3&SUBSYS_505A107B&REV_02\3&61AAA01&0&11 Driver: n/a Name: Video Controller (VGA Compatible) Device ID: PCI\VEN_8086&DEV_29A2&SUBSYS_505A107B&REV_02\3&61AAA01&0&10 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_29A1&SUBSYS_00000000&REV_02\3&61AAA01&0&08 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_8086&DEV_29A0&SUBSYS_00000000&REV_02\3&61AAA01&0&00 Driver: n/a Name: Microsoft UAA Bus Driver for High Definition Audio Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_505A107B&REV_02\3&61AAA01&0&D8 Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 12:36:05, 144384 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_2847&SUBSYS_00000000&REV_02\3&61AAA01&0&E4 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_2845&SUBSYS_00000000&REV_02\3&61AAA01&0&E3 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_2843&SUBSYS_00000000&REV_02\3&61AAA01&0&E2 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_00000000&REV_02\3&61AAA01&0&E1 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_00000000&REV_02\3&61AAA01&0&E0 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: SM Bus Controller Device ID: PCI\VEN_8086&DEV_283E&SUBSYS_505A107B&REV_02\3&61AAA01&0&FB Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_505A107B&REV_02\3&61AAA01&0&D7 Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 30208 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 20:11:54, 7168 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_505A107B&REV_02\3&61AAA01&0&EF Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 30208 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 20:11:54, 7168 bytes Name: Standard Universal PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_505A107B&REV_02\3&61AAA01&0&D1 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: Standard Universal PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_505A107B&REV_02\3&61AAA01&0&D0 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: Standard Universal PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_505A107B&REV_02\3&61AAA01&0&EA Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: Standard Universal PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_505A107B&REV_02\3&61AAA01&0&E9 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: Standard Universal PCI to USB Host Controller Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_505A107B&REV_02\3&61AAA01&0&E8 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes Name: Intel(R) ICH8R/DO/DH SATA RAID Controller Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_505A107B&REV_02\3&61AAA01&0&FA Driver: C:\WINDOWS\system32\DRIVERS\iaStor.sys, 6.00.0001.1002 (English), 7/6/2006 09:59:42, 246784 bytes Name: PCI standard ISA bridge Device ID: PCI\VEN_8086&DEV_2812&SUBSYS_00000000&REV_02\3&61AAA01&0&F8 Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:41, 37248 bytes Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_F2\3&61AAA01&0&F0 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes Name: Intel(R) 82562V 10/100 Network Connection Device ID: PCI\VEN_8086&DEV_104C&SUBSYS_0001107B&REV_02\3&61AAA01&0&C8 Driver: C:\WINDOWS\system32\DRIVERS\e1e5132.sys, 9.04.0021.0000 (English), 7/19/2006 18:42:16, 230400 bytes Driver: C:\WINDOWS\system32\Prounstl.exe, 8.00.0007.0000 (English), 1/5/2006 00:01:52, 126976 bytes Driver: C:\WINDOWS\system32\e1e5132.din, 4/7/2006 14:27:30, 2877 bytes Driver: C:\WINDOWS\system32\NicCo.dll, 1.01.0004.0000 (English), 1/25/2006 19:59:46, 21504 bytes Driver: C:\WINDOWS\system32\NicInstE.dll, 9.03.0001.0000 (English), 2/28/2006 20:01:50, 20480 bytes Driver: C:\WINDOWS\system32\e1000msg.dll, 8.07.0001.0000 (English), 5/4/2006 13:59:54, 253952 bytes Driver: C:\WINDOWS\system32\NicEtCoE.dll, 3.00.0000.0000 (English), 5/4/2006 14:09:08, 56832 bytes Name: PCI Soft Data Fax Modem with SmartCP Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200014F1&REV_00\4&35FAE160&0&08F0 Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSF_CNXT.sys, 7.23.0000.0000 (English), 3/17/2005 12:50:32, 705280 bytes Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSFHWBS2.sys, 7.23.0000.0000 (English), 3/17/2005 12:50:36, 221440 bytes Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSF_DPV.sys, 7.23.0000.0000 (English), 3/17/2005 12:51:16, 1033600 bytes Driver: C:\WINDOWS\SYSTEM32\DRIVERS\mdmxsdk.sys, 1.00.0002.0006 (English), 3/17/2004 15:04:14, 13059 bytes Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSFProf.cty, 3/16/2005 23:29:40, 133221 bytes Driver: C:\WINDOWS\system32\mdmxsdk.dll, 1.00.0002.0006 (English), 3/17/2004 15:00:32, 86016 bytes Driver: C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1\HXFSetup.exe, 3.04.0002.0000 (English), 3/18/2005 13:27:32, 569344 bytes Driver: C:\WINDOWS\system32\hsfci014.dll, 1.00.0000.0014 (English), 2/23/2005 18:02:10, 42858 bytes Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_11AB&DEV_6101&SUBSYS_610111AB&REV_B1\4&AB208E&0&00E1 Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/10/2004 15:00:00, 3328 bytes Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_505A107B&REV_00\4&35FAE160&0&18F0 Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.5512 (English), 4/13/2008 14:46:18, 61696 bytes Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.5512 (English), 4/13/2008 14:46:18, 53376 bytes Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.5512 (English), 4/13/2008 14:51:25, 61824 bytes Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.5512 (English), 4/13/2008 14:51:25, 60800 bytes Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 09:46:40, 6400 bytes And the Model Number is GT5268E
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adamosmaki

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#11 adamosmaki
Member since 2007 • 10718 Posts

i t seems you dont even have the graphics card drivers install thats why your Directx log says you are using generic drivers(and that doesnt help because since you are using generic it doesnt regognize your video card). Just give us you pc model so we can know what graphic card you have so we can help

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corrupted12

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#12 corrupted12
Member since 2007 • 104 Posts

Bad news, your computer has a low-end video card. Your Computer Specs

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Royb88

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#13 Royb88
Member since 2009 • 25 Posts
So how do i get the cpu to at least recognise the graphics card that i do have? Bcuz even thought this one apparently is a low end one it should still be enough to boot the game right?
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broken_bass_bin

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#14 broken_bass_bin
Member since 2009 • 7515 Posts

I ran the Can You Run it thing. And i passed everything except the Video Card, and the Video Card Driver. Royb88

this is almost certainly the problem

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#15 broken_bass_bin
Member since 2009 • 7515 Posts

So how do i get the cpu to at least recognise the graphics card that i do have? Bcuz even thought this one apparently is a low end one it should still be enough to boot the game right?Royb88

not necessarily. if it doesn't support the graphics card, it's perfectly likely the game won't boot whatsoever.

still there's no harm in trying -- you should update the driver for your card. if that doesn't work, then it's likely that the game just doesn't like your card.

Google: "Intel Graphics Media Accelerator X3000 drivers"

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RK-Mara

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#16 RK-Mara
Member since 2006 • 11489 Posts
Welcome to the wonderful world of Gateway and pre-built PCs.
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#17 Royb88
Member since 2009 • 25 Posts
I cant help but think that its some kind of hardware issue though. Because every since i restored my cpu things just havent been the same. I dont think its so much that the game wont accept my videocard/driver, i think the cpu doesnt even ackowledge it, so if the cpu doesnt then its impossible for the game too. Could it be that i need to go into the cpu take the video card chip out, and put it back in and maybe the cpu will automatic adjust to it again? Does that make sense to you all?
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#18 RK-Mara
Member since 2006 • 11489 Posts
I assume that you mean the PC by CPU? CPU means central processing unit, a processor. Did high-end games work before the virus messed up your PC?
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#19 Royb88
Member since 2009 • 25 Posts
I assume that you mean the PC by CPU? CPU means central processing unit, a processor. Did high-end games work before the virus messed up your PC? RK-Mara
Ive never tried to play a game on my cpu so i couldnt say. I did play sim city on it before but that wouldnt qualify as a high end game. And yes i meant go inside the actual PC, find wherever the Videocard chip is, take it out and put it back in. Do you think that would do ne thing? Because i went to the intel website to download the latest driver for my video card, and it said it couldnt find any intel devices on my cpu at all. And yall just told me that i have a intel video card so i dont get it.
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#20 adamosmaki
Member since 2007 • 10718 Posts
[QUOTE="RK-Mara"]I assume that you mean the PC by CPU? CPU means central processing unit, a processor. Did high-end games work before the virus messed up your PC? Royb88
Ive never tried to play a game on my cpu so i couldnt say. I did play sim city on it before but that wouldnt qualify as a high end game. And yes i meant go inside the actual PC, find wherever the Videocard chip is, take it out and put it back in. Do you think that would do ne thing? Because i went to the intel website to download the latest driver for my video card, and it said it couldnt find any intel devices on my cpu at all. And yall just told me that i have a intel video card so i dont get it.

Dude stop calling your pc CPU. CPU is just a part of your pc. Also you cant take out that graphic card since is intergraded ( means is soldered into the motherboard) Also that graphic card will not allow you to play any high end games. Like you said games like sims and maybe spore and other casual games is ok. Only think you can do is give 50-60 dollars get a decent dedicated vga like Ati4670 that will allow you to play games at decent settings ( although your cpu might be limiter factor since is only 1,8ghz)
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#21 broken_bass_bin
Member since 2009 • 7515 Posts

your graphics "card" is integrated into the motherboard. you can't take it out.

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#22 RK-Mara
Member since 2006 • 11489 Posts
You could take out a graphics card but you can't take out a chip. It's a part of the motherboard.
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#23 Royb88
Member since 2009 • 25 Posts
[QUOTE="Royb88"][QUOTE="RK-Mara"]I assume that you mean the PC by CPU? CPU means central processing unit, a processor. Did high-end games work before the virus messed up your PC? adamosmaki
Ive never tried to play a game on my cpu so i couldnt say. I did play sim city on it before but that wouldnt qualify as a high end game. And yes i meant go inside the actual PC, find wherever the Videocard chip is, take it out and put it back in. Do you think that would do ne thing? Because i went to the intel website to download the latest driver for my video card, and it said it couldnt find any intel devices on my cpu at all. And yall just told me that i have a intel video card so i dont get it.

Dude stop calling your pc CPU. CPU is just a part of your pc. Also you cant take out that graphic card since is intergraded ( means is soldered into the motherboard) Also that graphic card will not allow you to play any high end games. Like you said games like sims and maybe spore and other casual games is ok. Only think you can do is give 50-60 dollars get a decent dedicated vga like Ati4670 that will allow you to play games at decent settings ( although your cpu might be limiter factor since is only 1,8ghz)

Ok lol, you guys are educating me if you couldnt tell allready but i get it! CPU and PC are not the same thing, cpu is inside the PC correct? And i cant take out the video card because its a part of the cpu right? So you all are saying that i basically have to upgrade my videocard to something better. Well i also dont know much about these cards either, so what do you all suggests and how much money are we talking after buying a card and installing it, or having it installed? Thx for everything so far by the way.
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#24 Royb88
Member since 2009 • 25 Posts
You could take out a graphics card but you can't take out a chip. It's a part of the motherboard.RK-Mara
So do i need a new card, a new chip, or both? I just wanna play the game!
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#25 adamosmaki
Member since 2007 • 10718 Posts
[QUOTE="RK-Mara"]You could take out a graphics card but you can't take out a chip. It's a part of the motherboard.Royb88
So do i need a new card, a new chip, or both? I just wanna play the game!

all you need is a videocard. Like i said considering your relativily weak cpu (still is ok for gaming but) an ati4670 (which is cheap enough and will allow you gaming at good enough settings with only few sacrifices) is one of your best choises. Installing a vga into your pc is one of the easiest things to do. Just find the correct expansion slot that the vga goes in (usually is a colored expansion ) put the vga in secure it (some vgas must be connected directly to power supply but this isnt the case with the ati4670 so no worries here) start pc go to Ati site download drivers install them and vuala
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#26 MrUnSavory1
Member since 2005 • 777 Posts

Wrong forum. this belongs in hardware

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#27 ttomm1946
Member since 2004 • 1871 Posts

Go to hardware forum...they would be more helpful.....CPU is like a brain in a human.....Hopefully you have a PCI express Socket to upgrade....But the hardware forum would help..even better are computer forums that are seperate from Gamespot!!:D

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#28 Royb88
Member since 2009 • 25 Posts
[QUOTE="Royb88"][QUOTE="RK-Mara"]You could take out a graphics card but you can't take out a chip. It's a part of the motherboard.adamosmaki
So do i need a new card, a new chip, or both? I just wanna play the game!

all you need is a videocard. Like i said considering your relativily weak cpu (still is ok for gaming but) an ati4670 (which is cheap enough and will allow you gaming at good enough settings with only few sacrifices) is one of your best choises. Installing a vga into your pc is one of the easiest things to do. Just find the correct expansion slot that the vga goes in (usually is a colored expansion ) put the vga in secure it (some vgas must be connected directly to power supply but this isnt the case with the ati4670 so no worries here) start pc go to Ati site download drivers install them and vuala

Well i dont have to take the cheap way out, id rather get something thats gonna let the game run well, or are you saying since my cpu is weak, getttin a good vga really wont matter to much?
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#29 adamosmaki
Member since 2007 • 10718 Posts
[QUOTE="Royb88"][QUOTE="adamosmaki"][QUOTE="Royb88"] So do i need a new card, a new chip, or both? I just wanna play the game!

all you need is a videocard. Like i said considering your relativily weak cpu (still is ok for gaming but) an ati4670 (which is cheap enough and will allow you gaming at good enough settings with only few sacrifices) is one of your best choises. Installing a vga into your pc is one of the easiest things to do. Just find the correct expansion slot that the vga goes in (usually is a colored expansion ) put the vga in secure it (some vgas must be connected directly to power supply but this isnt the case with the ati4670 so no worries here) start pc go to Ati site download drivers install them and vuala

Well i dont have to take the cheap way out, id rather get something thats gonna let the game run well, or are you saying since my cpu is weak, getttin a good vga really wont matter to much?

Cheap way doesnt mean bad. The 4670 can run almost all games at high settings with only few sacrifices to very demanding games like crysis. You can get a better vga but your cpu will be a limiting factor to that vga. For instance if you get an ATI 4830 which is 50-60% faster than the 4670 you wont see that much difference (in fact you wont see any difference at all with your cpu) so the 4670 is a perfect much for your cpu and will allow you to do gaming at medium-high settings at most new games and all high at older games
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#30 topsemag55
Member since 2007 • 19063 Posts

You're better off buying a new PC that has a slot for a 3rd-party graphics card for nVidia or ATI. Your PC has no such slot.

To solve your problem on current drivers, if it's an Intel graphics chip, then go to their website. As long as you know the chip's designation, you can download & install the latest driver Intel developed for that integrated chip.

You also need to understand the difference between what you have and a graphics card. You have an entry-level (emphasis on "entry"). The chip gobbles up part of the motherboard RAM to display graphics.

A graphics card, on the other hand, has its own Graphics RAM (GDDR) on-board the card itself. It also requires a driver to coordinate communication between the GPU, CPU, and OS.

Integrated graphics chips stop at around 64 MB shared RAM. You won't find many games requiring less than 256 MB, except some casual games.

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#31 Royb88
Member since 2009 • 25 Posts
[QUOTE="adamosmaki"][QUOTE="Royb88"][QUOTE="adamosmaki"] all you need is a videocard. Like i said considering your relativily weak cpu (still is ok for gaming but) an ati4670 (which is cheap enough and will allow you gaming at good enough settings with only few sacrifices) is one of your best choises. Installing a vga into your pc is one of the easiest things to do. Just find the correct expansion slot that the vga goes in (usually is a colored expansion ) put the vga in secure it (some vgas must be connected directly to power supply but this isnt the case with the ati4670 so no worries here) start pc go to Ati site download drivers install them and vuala

Well i dont have to take the cheap way out, id rather get something thats gonna let the game run well, or are you saying since my cpu is weak, getttin a good vga really wont matter to much?

Cheap way doesnt mean bad. The 4670 can run almost all games at high settings with only few sacrifices to very demanding games like crysis. You can get a better vga but your cpu will be a limiting factor to that vga. For instance if you get an ATI 4830 which is 50-60% faster than the 4670 you wont see that much difference (in fact you wont see any difference at all with your cpu) so the 4670 is a perfect much for your cpu and will allow you to do gaming at medium-high settings at most new games and all high at older games

I thought this PC was the capable of all things when i bought it lol. But anyway i understand, so i guess ill be purchasing this ATI 4670 then, i googled it and it took me to this website called nextag.com and it has a bunch of 4670 vga's. How do i know which is compatiable to what i have?
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#32 adamosmaki
Member since 2007 • 10718 Posts
[QUOTE="Royb88"][QUOTE="adamosmaki"][QUOTE="Royb88"] Well i dont have to take the cheap way out, id rather get something thats gonna let the game run well, or are you saying since my cpu is weak, getttin a good vga really wont matter to much?

Cheap way doesnt mean bad. The 4670 can run almost all games at high settings with only few sacrifices to very demanding games like crysis. You can get a better vga but your cpu will be a limiting factor to that vga. For instance if you get an ATI 4830 which is 50-60% faster than the 4670 you wont see that much difference (in fact you wont see any difference at all with your cpu) so the 4670 is a perfect much for your cpu and will allow you to do gaming at medium-high settings at most new games and all high at older games

I thought this PC was the capable of all things when i bought it lol. But anyway i understand, so i guess ill be purchasing this ATI 4670 then, i googled it and it took me to this website called nextag.com and it has a bunch of 4670 vga's. How do i know which is compatiable to what i have?

They are all the same . Buy the cheapest one
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#33 404-not-found
Member since 2009 • 1050 Posts
You have an integrated video card, SupCom will never run on that thing.
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#34 RK-Mara
Member since 2006 • 11489 Posts
Buying a graphics card unfortunately won't cut it. If your PC is the one that corrupted12 posted, you only have a 300W power supply which is not enough for a card like 4670, or pretty much any recent card for that matter. The sad truth is that Gateway and Best Buy have ripped you off. There is no way that PC was worth $1500 dollars a year ago, unless it came with a 30'' screen.
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#35 tiiaan
Member since 2008 • 842 Posts

The best you can do now is find the right drivers for your crappy integrated graphics, like many have already point out upgrading is not a viable option, mainly because your motherboard doesn't have the proper slot for a modern graphics card and your power supply isn't stronger enough.

You can't play SupCom on that computer, i don't think you can play any high end game on it for the matter.