Generally, I think Steam is magnificent. But I would like to mention an issue I recently had.
Steam will automatically download update files (for the Steam software) but not install them until it restarts. I recently had this happen to me, and that's fine. But I was having issues with my router at the time, too, and my net was down - meaning I had to start in offline mode.
But Steam will not start in offline mode when there's an update pending, but it won't install the update without an active internet connection, either. It's like a one in a million thing I guess but I was unable to get Steam running (at all) until after I got back online, so I had to go a few hours without by Steam library.
Not a huge deal, but potentially a serious issue for some.
Besides that hiccup, I've been using Steam flawlessly for four years. It's awesome and it's as safe as any other internet shop.
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