New build keeps giving me issues

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White_Wolf21

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#1 White_Wolf21
Member since 2003 • 3312 Posts

I re-installed windows 7 because I was getting the "display driver has failed and recovered" and did not bother insalling the drivers for the HD 5770 and it stopped giving me the error. before I did everything else it was freezing and crashing on me with 4 gigs of ram installed, but it seems to work fine now with only 2 gigs in the slot. The sticks I have are the corsair xms3 DDr3 at 1600Mhz 4GB (2x2GB) 9-9-9-24 1.65v ver 2.3. The Mobo is a GA-MA785GT-UD3H with AMD Phenom II X4 955 Black Edition Quad Core Processor 3.2GHZ AM3 8MB Cache 125W and Corsair 650W PSU.

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Luminouslight

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#2 Luminouslight
Member since 2007 • 6397 Posts
Your video card is the culprit, not really windows 7. Additionally the RAM wouldn't cause "display driver has failed and recovered" to occur. It was probably a driver problem with the video card. But what is the point of this thread?
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ravenguard90

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#3 ravenguard90
Member since 2005 • 3064 Posts

Download memtest and test each stick for problems, especially the one you took out.

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White_Wolf21

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#4 White_Wolf21
Member since 2003 • 3312 Posts
Im pretty sure it's that one stick of ram because all hell breaks loose when I put it in. could it be a power issues and not enough volts going to the memory?
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ravenguard90

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#5 ravenguard90
Member since 2005 • 3064 Posts

Probably not, but you can look into it as well. I would suggest you try the following:

1) Try each and every memory slot with the bad stick of memory only, and see if it still crashes and whatnot.

2) If it does, check your BIOS to see how much voltage the sticks are getting. They should be getting 1.65V. You can find it by going into 'OC Tweaker' to 'Memory Configuration' under 'DRAM voltage'

3) Try running both memory sticks at 1333Mhz instead. You can do this in the BIOS as well, when you go into 'OC Tweaker' to 'Memory Configuration' under 'Memory Clock.'

If all that still crashes, then yes, your memory is faulty. The reason I'm giving you so many alternatives is that the RMA process can be long, so you'll want to avoid that if possible.

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White_Wolf21

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#6 White_Wolf21
Member since 2003 • 3312 Posts
It's a bad stick. I inserted the bad one into the first slot and computer would restart at the login screen and inserted the good one and everything runs fine. Should I get two new sticks of a different brand or just get a new 2 gig stick?
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ravenguard90

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#7 ravenguard90
Member since 2005 • 3064 Posts

I would suggest trying to RMA them first. They are under warranty, so you shouldn't run into any problems with Corsair's support. Here's the link and the instructions (scroll down until you get to 'Request a Return Material Authorization Number (RMA#)')

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Windows7Guy

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#8 Windows7Guy
Member since 2010 • 25 Posts
Hello White_Wolf21, Sounds like a Hardware problem.... did you run a clean install or upgrade? If you attempted an upgrade, you should have run "Upgrade Advisor" first for Windows 7: Did you try the "upgrade advisor" located at the link below? http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx Also, did you check compatibility with Windows 7? Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.) http://www.microsoft.com/windows/compatibility/en-us/default.aspx There is a pulldown from which you can choose "hardware" and "software". There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site: http://technet.microsoft.com/en-us/windows/default.aspx In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%! As stated previously, it's best to have the Windows 7 certified drivers installed. Thanks again, John M. Microsoft Windows Client Support