Nvidias responce to games being locked at 30fps on pc

As some of you may know, I am not happy with games like The Evil Within, Dead Rising 3, and maybe Assassin's Creed Unity being locked at 30fps. Even more disheartening is that no one can make the evil within or dead rising 3 run at a steady 60fps once you alter the ini files. I took it upon myself to contact Nvidia and warn them of this sinister trend and here is how it went down.

[05:33:07 PM] Hi, my name is M. How may I help you?

[05:36:13 PM] Clyde : hello M. I would like a email address to the vp or ceo if that is possible to your company. I don't know if you're aware but there is a horrible trend starting where developers are locking the frame rate of games to 30. we spend a lot of money to avoid this.

[05:37:36 PM] M: I am sorry Clyde. I surely will help you with email address for our escalation team but could you elaborate the issue a little please

[05:42:59 PM] Clyde Hollingsworth: ok thank you. the issue is a new game called The Evil Within has a LOCKED frame rate of 30. Bethesda offered a tool to unlock the frame rate, but not even a Geforce gtx 980 can hold a steady 60 fps. another game called Assassin's Creed Unity is about to do the same thing. Now why would we as customers spend over $500 when we can get almost the same experience with a $250 card? It's going to end up costing your fine company business.

[05:43:41 PM] M: Just a moment

[05:46:01 PM] M: Is this issue specific to this game alone?

[05:46:18 PM] M: I was checking if there are any known issue reported. Sorry about the delay

[05:50:37 PM] Clyde : no there are 3 games that I know of that are doing this . it's not an issue, it's a tactic from console makers pressuring them to lock the frame rates since Xbox One and Ps4 hardly have any games that run over 900p and 30 fps. the 3 games are Dead Rising 3, The Evil Within, and Assassin's Creed Unity. It's a business ploy to "level" the playing field since they built their consoles with underpowered AMD components (no disrespect to AMD).

[05:52:46 PM] Clyde: if this trend keeps up why would we buy your best graphics cards if all game run half as smooth as we are used to. it's going to be detrimental to your enthusiast market.

[05:53:14 PM] M: I have heard of FPS lock issue with Dead Rising 3 but wasn't sure of evil with in

AC unity is yet to be released so i am not sure of it

[05:53:18 PM] M: I understand

[05:54:10 PM] M: May i escalate the case to our Level 2 to see what best we can do Clyde. I understand you are looking for a email id to write a escalation but this is the best way to put across a feed back to our development team

[05:54:12 PM] Clyde Hollingsworth: it's a "rumor" right now but this looks like a trend to me just watch.you guys should nip this in the bud.

[05:54:19 PM] M: If you are looking for a email id then i may need some time to get it for you

[05:54:51 PM] Clyde : ok just email me back the information. thank you.

[05:56:26 PM] M: Sure

I will get back to you over an email with an update on this

is your email id i believe

[05:56:43 PM] Clyde : correct. have a good day.

[05:57:10 PM] M: You too

bye

[05:57:16 PM] Clyde : bye bye

[05:57:23 PM] 'Clyde ' disconnected ('Concluded by End-user').

Ok today I got a reply from them and it says....

Thank you for your concern. We certainly do want our customers to enjoy the best possible experiences in games, and our developer relations team works closely with various game makers to help optimize titles for high-end gaming PCs using the latest GeForce cards, but the final decisions on these sorts of features are up to the developers.

We are aware of the issue, and will continue working with developers on our end, but if it's important to you, it would be best to make sure you voice your concerns directly to the companies releasing the games as well.

So I replied....

Thank you for such a prompt response. I understand that it is up to developers to make their games as they see fit. I really hope this does not end bad for your company because the way I see it, Intel is going to make money with the I7 recommendations, and AMD is going to make money with the hardware they have inside of Xbox Ones and PS4s. The only ones that I see this going bad for is you guys if you have to buy 17 Titans to get a game running at a steady 60fps. If it does go bad just remember I tried to warn you.

So yeah....that happened. sorry I didn't mean for this to be a question topic.

lol why are you bugging Nvidia, what can they do about it? They don't own the developers who are making these games.

What does Nvidia have to do with any of this?

This is one of those really weird tubes from the internets.

@glez13:

I was just warning them and hoping they might put some of their own pressure on the devs to counter this because if we don't and they don't, who will?

Nvidia: ehh hey guys, why you making games at 30fps? You've made three games like this nao and you know your fucking up our sales right?

Ubisoft: "excuse me what? You know we bought some of your technologies last year for Black Flag and Watch Dogs now you're telling us how to make our PC games?"

Nvidia: Ehh yeah, that's right. No more 30fps k?

Ubisoft: "Ahaha aha aha ha........ well it's been nice working with you have a nice life"

Nvidia: "so you going to stop this 30fps crap or wat?"

Ubisoft: "........................"

Why are you bothering Nvidia with this? Write letters to the game developers.

I really like how Nvidia handled this, at least they care.

You just became my Hero ! :)

C-THREE forgot to take his meds.

Simple answer, don't buy it. But, pc gamers being pc gamers, all bark.

its so simple, don't buy the crap games if they perform bad on pc. plus those are all garbage games anyways, who wants to play another assasins creed? i played the first one and was bored outta my mind.

a bunch of games have been capped to 30 fps before though. From the top of my head i can remember C&C 3 was capped at 30 fps also, no matter what you do its software capped. Also, Alice Madness Returns was also capped at 30 fps but could remove it if you edited the ini. I doubt EA will do this on their games, they are trying to pretend they care about gamers now so they'll probably try to keep pc gamers happy

really i can't think of a huge list of games that were stuck at 30 fps, most you can unlock if they are stuck

Seems like a lot of people here are acting indifferent to the situation. Consoles are holding back PCs - AGAIN!!! This time it's worse because it's at the very start of this generation. At least at the time, PS3 and Xbox 360 were considered powerful. Here, it's just a joke. Pressure should be put on the devs. not to lock the games at 30fps, and we should also pressure Nvidia to put additional pressure on them in order to help make it actually worth while to upgrade to really good hardware.

hahaha, best way is dont buy any 30 fps game , if we do that all . maybe they could start looking at this but if not , why would they ,there are 13 million console out there . if the game sold 7-8 million there , how much it could sell in pc ? 2 million that's not the share they want .

we are just extra money in the pocket ....

That's because the first one is the weakest of them all. Black Flag and Brotherhood were masterpieces.

You being You, Shit poster

+1.

Someone had to do it! :P

Most people said to boycotting games that making crappy ports. I agree and we should even make a list :P.

We must fight this sh1tstorm from console devs. And if phonecalls like these to major companies like Nvidia would help if people complain about it.

Brotherhood is the prime of the series so far. I wouldn't put Black Flag so high though.

I'll put Black Flag and Revelations around equal, with Black Flag being better.

lol this post reminds me of the people who call to tell us to tell our higher ups to make doing x much easier on the PC. Guess what? We say the same thing this guy says pretty much because he can't do anything about it, his "higher ups" can't do anything about it either.

They don't talk to the VP/CEO or anyone that high up in the food chain, they work their hours and go home. Don't know why you think this will change anything at all lol. I am all for not having shitty pc ports and all that, but Nvidia is not the one to contact. You have to remember they are just a normal worker like you and that guy/gal you talked to is someone not very high up, took that ticket and probably thought "I can't believe this guy is seriously doing this", probably laughed about it, fed you some BS and said later.

wtf? you are a huge fucking nerd. as if nvidia has any power to do anything about this. and your "THIS IS A CONSPIRACY" bullshit is hilarious. you get your information from some random ubisoft engineer that gave a speech at a fucking HIGH SCHOOL and take it as the gospel... you are dumb for thinking that there is some mega conspiracy related to framerates.

take your white knight bullshit to a blog or something. you think you are aware of this stuff and a multibillion dollar company isnt? as if you could inform them of ANYTHING that they dont already know when it pertains to their business. contacting their tech support and PRESUMING that you are like... giving them breaking news! about this. how presumptuous can you get.

@cyloninside:

No really, tell me how you really feel.

I want the 30 seconds of my life back that it took to skim this blog-post. Gamespot gives you a personal blog for a reason, this is dumb.

This.

In general, when posters make threads like this, it makes you look like you were butthurt and a fool. I'm not trying to name-call you, so please understand. I understand where you're coming from; the frustration of 30fps locked, poor optimization, and weird design choices when it comes to display and video settings. I completely get where you're coming from on this. The problem here is that, it has nothing to do with Nvidia when it comes to implementing these decisions in their video games.

You may recall developers who deliberately locked their game to 30fps with no way to edit the ini file, and locked out modding support because the developers designed their game that way. Usually, they'll come out and say that it was a design choice. They wanted players to experience and play the game at 30fps speed because 60fps was too fluid and it didn't capture that "cinematic speed" that they were going for. All of these things may sound silly to most of us. And I will not argue with you there because I agree. it is silly. Why not just leave it unlocked, and if we want to experience this "cinematic experience" at 30fps, we can lock it on our own, but have that 60fps option.

Like I said, this isn't Nvidia's fault, nor their problem.

Happy Halloween!

This is one of the reasons I game on all platforms & don't brag about how one is better than the other. Through the years I have found that some games play better on PC some play better on console & having all the options available to you is the best way to ensure you can play any game at it's best. Honestly it's no surprise to me that devs are focusing on the new consoles right now. I'm sure Sony, MS, & Nintendo are pushing millions of dollars their way to ensure their focus is console 1st right now. Don't worry though once the new consoles have their fan based installed & the sales of them slow down the big 3 will stop pushing as much money devs way & things should level out.