Someone has connected to my internet

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GTR12

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#51 GTR12
Member since 2006 • 13490 Posts

I don't think my Asus RX3041 supports wireless... Blaminator1221

LOL, your saying that now....

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JigglyWiggly_

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#52 JigglyWiggly_
Member since 2009 • 24625 Posts

[QUOTE="JigglyWiggly_"]How are they stealing your internet if it's not wireless?Byshop

This is why you ask questions to validate the root cause before suggesting solutions. :)

-Byshop

AT that point I think the TC would have gotten a knife and slit the ethernet cable leaching from his house.
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Blaminator1221

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#53 Blaminator1221
Member since 2010 • 455 Posts
How are they stealing your internet if it's not wireless?JigglyWiggly_
I have no idea, that's what the cable guys told me :/
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Byshop

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#55 Byshop  Moderator
Member since 2002 • 20504 Posts

I have no idea, that's what the cable guys told me :/Blaminator1221

Everyone assumed you were referring to a wifi connection based on the topic. Since you don't have wifi, that pretty concretely proves that nobody is stealing your internet. In order for someone to do that, they would literally have to have their computer plugged into your router.

However since we had already determined that nobody's stealing your internet before this point, your course of action remains the same. Get them to fix your connection or switch providers.

-Byshop

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JigglyWiggly_

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#56 JigglyWiggly_
Member since 2009 • 24625 Posts
It might be network congestion, when is it slow? Is download slow or just upload?
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Blaminator1221

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#57 Blaminator1221
Member since 2010 • 455 Posts

It might be network congestion, when is it slow? Is download slow or just upload?JigglyWiggly_
My current speed is

Just a few hours ago it was barely 5mbps so i don't know what the hell's going on, s***** isp i guess. Probably because it's more crowded during daytime as now is 6 a.m. in my country.

What puzzles me how come after i turn off the router traffic is still being received and every time i call them they say the same thing although it's almost always a different operator.

Okay, so let me explain how my connection works. There is a conjunction box on every floor, so a cable is connected from the box to a modem, that modem is connected to the router, digital receiver and phone, my router is connected with my two pcs and that's it. It's not the modem because i had the same problem before i had the modem installed, it was temporarily fixed when they changed my ip address and spoofed the mac address but my speed still wasn't good enough as i still had occasional slowdowns.

So i started having the same problems a week ago, the cable supercrew came, they "fixed" by doing the same thing but that only lasted for six hours. So i changed the mac address myself and had a fast connection for about two hours. That was the third time this week.

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Byshop

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#58 Byshop  Moderator
Member since 2002 • 20504 Posts

Just a few hours ago it was barely 5mbps so i don't know what the hell's going on, s***** isp i guess. Probably because it's more crowded during daytime as now is 6 a.m. in my country.

What puzzles me how come after i turn off the router traffic is still being received and every time i call them they say the same thing although it's almost always a different operator.

Okay, so let me explain how my connection works. There is a conjunction box on every floor, so a cable is connected from the box to a modem, that modem is connected to the router, digital receiver and phone, my router is connected with my two pcs and that's it. It's not the modem because i had the same problem before i had the modem installed, it was temporarily fixed when they changed my ip address and spoofed the mac address but my speed still wasn't good enough as i still had occasional slowdowns.

So i started having the same problems a week ago, the cable supercrew came, they "fixed" by doing the same thing but that only lasted for six hours. So i changed the mac address myself and had a fast connection for about two hours. That was the third time this week.

Blaminator1221

As I said before, this sounds very much like a peak/non peak issue. Getting activity lights on a modem even when the router is off is pretty normal, it's not something to worry about. Changing your mac address or IP address has nothing to do with speed and will not help you. It's possible the person who suggested it thought you were being DOS attacked but that's an unlikely scenario. When you said "It's not the modem because i had the same problem before i had the modem installed", I assume you meant your router.

Real quick, what is the make and model of the modem (not the Asus router)? I just want to make sure we are all talking about the same thing. If you post that we can check that for you but beyond that this really sounds like an ISP issue and one that will not be resolved by posting on a forum. If you have the ability to switch ISPs, I would look at that as a next step if you can't get any better response out of your ISP's support.

-Byshop

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freesafety13

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#59 freesafety13
Member since 2008 • 823 Posts
I agree with Byshop on this one. This is either a peak utilization issue with your ISP or a packet loss issue. I severely doubt you would be getting a DoS attack, what is the point. At any point in time did you connect just 1 pc directly to the modem, when your connection speed slowed down, and opened your command prompt and took a look at that pc's netstat? Also, when the speed slowed did you run a continuous ping test to a well known site, like google, using 1024 Byte packets to see if you are getting packet loss?
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Blaminator1221

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#60 Blaminator1221
Member since 2010 • 455 Posts

I friend of mine told me about a third way of stealing cable internet.

A user would need cable internet and a second modem from which he'll emulate someone else so the traffic can be rerouted. In my case - me. For that one must have my mac address, but he can't be anywhere near me, because two identical mac addresses in the same network cannot exist.

So according to him, someone in my area scanned my mac and gave to someone else, he says that there are forums in which users post this kind of stuff.

Now, i don't know if i got this right but he said to be able to successfully rerout traffic the hacker has to flash the modem firmware and connect it directly to his pc... Anyone familiar with this?

Anyway, since i changed my mac address yesterday to a totally new random one, my internet speed is back to normal.

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Byshop

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#61 Byshop  Moderator
Member since 2002 • 20504 Posts

I friend of mine told me about a third way of stealing cable internet.

A user would need cable internet and a second modem from which he'll emulate someone else so the traffic can be rerouted. In my case - me. For that one must have my mac address, but he can't be anywhere near me, because two identical mac addresses in the same network cannot exist.

So according to him, someone in my area scanned my mac and gave to someone else, he says that there are forums in which users post this kind of stuff.

Now, i don't know if i got this right but he said to be able to successfully rerout traffic the hacker has to flash the modem firmware and connect it directly to his pc... Anyone familiar with this?

Anyway, since i changed my mac address yesterday to a totally new random one, my internet speed is back to normal.

Blaminator1221

Changed the MAC address of what exactly? The MAC of your PC or router have absolutely nothing to do with the type of scenario you have described. The idea that someone is leeching your bandwidth through such a complicated feat is -far- less likely than you simply encountering an on peak/off peak issue with your ISP. Don't expect this problem to be consistent. It might look like it gets better sometimes and other times it might look like it's getting worse. The bottom line is from what you described this isn't an issue anyone on the forum can help you with because it's between you and your service provider. Since there's nothing I can suggest to help at this point, I'm going to withdraw from this thread.

Best of luck to you.

-Byshop

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JigglyWiggly_

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#62 JigglyWiggly_
Member since 2009 • 24625 Posts

I friend of mine told me about a third way of stealing cable internet.

A user would need cable internet and a second modem from which he'll emulate someone else so the traffic can be rerouted. In my case - me. For that one must have my mac address, but he can't be anywhere near me, because two identical mac addresses in the same network cannot exist.

So according to him, someone in my area scanned my mac and gave to someone else, he says that there are forums in which users post this kind of stuff.

Now, i don't know if i got this right but he said to be able to successfully rerout traffic the hacker has to flash the modem firmware and connect it directly to his pc... Anyone familiar with this?

Anyway, since i changed my mac address yesterday to a totally new random one, my internet speed is back to normal.

Blaminator1221

NOP..

No, according to Docsis(and anything similar) you cannot have two of the same mac addresses on the same node, the CMTS will just kick them off every 5 minutes, both of them.

If somehow they got a dump of your nonvol off your modem, and they went outside your node, your speeds won't be effected, you are sent a config from the CMTS. I don't know anything about your ISP but BPI + should be enforced with maybe the UBRs checking logs from different ones, so clones might not even work.

Bottomline, your speeds won't change even if someone is cloning your mac address(And if someone just cloned your mac address, and never got your certs from your modem, then you are living in a BPI 1.0 area, still irrelevant to your issue). Bad traffic will be associated with your account yes, (aka they are looking at CP, you could get blamed for it) or if you have bandwidth caps it will effect you, but your speeds will not be hurt.

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JigglyWiggly_

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#63 JigglyWiggly_
Member since 2009 • 24625 Posts

[QUOTE="Blaminator1221"]

I friend of mine told me about a third way of stealing cable internet.

A user would need cable internet and a second modem from which he'll emulate someone else so the traffic can be rerouted. In my case - me. For that one must have my mac address, but he can't be anywhere near me, because two identical mac addresses in the same network cannot exist.

So according to him, someone in my area scanned my mac and gave to someone else, he says that there are forums in which users post this kind of stuff.

Now, i don't know if i got this right but he said to be able to successfully rerout traffic the hacker has to flash the modem firmware and connect it directly to his pc... Anyone familiar with this?

Anyway, since i changed my mac address yesterday to a totally new random one, my internet speed is back to normal.

Byshop

Changed the MAC address of what exactly? The MAC of your PC or router have absolutely nothing to do with the type of scenario you have described. The idea that someone is leeching your bandwidth through such a complicated feat is -far- less likely than you simply encountering an on peak/off peak issue with your ISP. Don't expect this problem to be consistent. It might look like it gets better sometimes and other times it might look like it's getting worse. The bottom line is from what you described this isn't an issue anyone on the forum can help you with because it's between you and your service provider. Since there's nothing I can suggest to help at this point, I'm going to withdraw from this thread.

Best of luck to you.

-Byshop

He means the HFC mac of the modem.

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Byshop

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#64 Byshop  Moderator
Member since 2002 • 20504 Posts

He means the HFC mac of the modem.

JigglyWiggly_

I know that's the logical conclusion but we just spent a whole page of this thread discussing how to secure a wireless network the op doesn't even have so it's good it ask. :P

-Byshop

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JigglyWiggly_

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#65 JigglyWiggly_
Member since 2009 • 24625 Posts
I beat you. You said you would not return to this thread, but you did. :P
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starwarsjunky

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#66 starwarsjunky
Member since 2009 • 24765 Posts
1. secure your wireless network, using WPA and hide the SSID. and change the name of the SSID. 2. put a lenghty password, that has letters, numbers, and symbols 3. go into your router and setup MAC filtering so that only computers you enter the MAC address specifically can use your network. 4. change your ip scheme. instead of a 192.x.x.x scheme, change it to something like 121.x.x.x (you can use any one you want between 1-254 for the most part, just make sure its not 10.x.x.x, 172.x.x.x, or 10.x.x.x) 5. disable DHCP
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Byshop

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#67 Byshop  Moderator
Member since 2002 • 20504 Posts

I beat you. You said you would not return to this thread, but you did. :PJigglyWiggly_

Nooooooooooooooooooooooooooooooooooooooooooooooooooooo! :)

-Byshop

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GTR12

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#68 GTR12
Member since 2006 • 13490 Posts

1. secure your wireless network, using WPA and hide the SSID. and change the name of the SSID. 2. put a lenghty password, that has letters, numbers, and symbols 3. go into your router and setup MAC filtering so that only computers you enter the MAC address specifically can use your network. 4. change your ip scheme. instead of a 192.x.x.x scheme, change it to something like 121.x.x.x (you can use any one you want between 1-254 for the most part, just make sure its not 10.x.x.x, 172.x.x.x, or 10.x.x.x) 5. disable DHCP starwarsjunky

I hate people that don't even bother reading previous posts.

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JigglyWiggly_

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#69 JigglyWiggly_
Member since 2009 • 24625 Posts

[QUOTE="starwarsjunky"]1. secure your wireless network, using WPA and hide the SSID. and change the name of the SSID. 2. put a lenghty password, that has letters, numbers, and symbols 3. go into your router and setup MAC filtering so that only computers you enter the MAC address specifically can use your network. 4. change your ip scheme. instead of a 192.x.x.x scheme, change it to something like 121.x.x.x (you can use any one you want between 1-254 for the most part, just make sure its not 10.x.x.x, 172.x.x.x, or 10.x.x.x) 5. disable DHCP GTR12

I hate people that don't even bother reading previous posts.

That means you hate me... (I got lucky :P)

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GTR12

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#70 GTR12
Member since 2006 • 13490 Posts

That means you hate me... (I got lucky :P)

JigglyWiggly_

Nah your all right, he/she literally just posted in a topic, without reading anything.

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Byshop

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#71 Byshop  Moderator
Member since 2002 • 20504 Posts

Nah your all right, he/she literally just posted in a topic, without reading anything.

GTR12

That particular behavior is one of the reasons I don't post on this board much anymore. Not much point in posting if people can't be bothered to read. :)

-Byshop