PC gamers have a high regard for Valve's Steam. It's a nice and easy way of buying PC games online, getting updates for them, etc. It's also a splendid way of interacting with your PC gamer friends. Some even go as far to claim that Valve is "saving" PC gaming through this manner.
I use Steam myself, and I am very satisfied with it. But there are some quirks:
1. Steam forces you to authenticate your game before you can play it, every single time. Sure, you can authenticate once and then set Steam to use the "offline" mode, but you can only stay offline for so long, right?
2. Steam also gathers information about your computer regularly - often without your consent. In this vein, it can be argued that Steam is spyware is some ways. Why doesn't Valve at least offer an opt-out for those who don't want Steam to gather information about their computer? Is it necessary for Valve to know what programs I have installed or what kind of processor I may have?
3. Games on Steam retail for just as much as a boxed copy at a store. Plus, for paying the same amount, you can't even resell your games. On Steam, you are just merely buying a license to use the software. You don't own your games on Steam.
With all this talk about SecuROM being the scourge that PC gamers must deal with - little do they know, that there is a little program called "Steam" installed on their computers, doing the same as SecuROM - and even more. At least you can resell your SecuROM-protected games. But you can't do the same for your Steam-protected games.
Sure, we all love Valve for making Half-Life. But let's not forget that they are just another corporation, set out to protect its own interests and maximize profits.
And for this reason - unless I have to use Steam to play certain games (i.e, Half-Life, Counter-Strike), I try to avoid it and buy a comparable boxed copy at a store instead.
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