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Kamuikankatsu

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#1 Kamuikankatsu
Member since 2005 • 596 Posts

Heya's

I pre-ordered L4D2 yesterday, and tried the demo, but because I live in Australia I got the censored version, which is probably only PG now. Anyway, I'm wondering how do you go about getting a refund for games on steam?

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fudgeblood

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#2 fudgeblood
Member since 2008 • 3165 Posts
You don't. And don't worry, someone will mod the gore back in.
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mfp16

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#3 mfp16
Member since 2006 • 4551 Posts
[QUOTE="fudgeblood"]You don't. And don't worry, someone will mod the gore back in.

actually you can for a pre-order. You need to submit a ticket with support requesting that you want to cancel a preorder.
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Kamuikankatsu

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#4 Kamuikankatsu
Member since 2005 • 596 Posts

No refund? even for Pre-ordered games? According to steam you can do it, But they don't give any info on how to go about it.

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Kamuikankatsu

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#5 Kamuikankatsu
Member since 2005 • 596 Posts

[QUOTE="fudgeblood"]You don't. And don't worry, someone will mod the gore back in.mfp16
actually you can for a pre-order. You need to submit a ticket with support requesting that you want to cancel a preorder.

How do I submit a ticket? im in the "ask a Question" page but not sure what category to put it under, would it be Billing?

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fudgeblood

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#6 fudgeblood
Member since 2008 • 3165 Posts
[QUOTE="mfp16"][QUOTE="fudgeblood"]You don't. And don't worry, someone will mod the gore back in.

actually you can for a pre-order. You need to submit a ticket with support requesting that you want to cancel a preorder.

I know, but they won't refund you just 'cause you didn't know it was censored... or will they? And again, you could just wait for a gore mod.
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mfp16

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#7 mfp16
Member since 2006 • 4551 Posts
[QUOTE="fudgeblood"][QUOTE="mfp16"][QUOTE="fudgeblood"]You don't. And don't worry, someone will mod the gore back in.

actually you can for a pre-order. You need to submit a ticket with support requesting that you want to cancel a preorder.

I know, but they won't refund you just 'cause you didn't know it was censored... or will they? And again, you could just wait for a gore mod.

yes they will, many people on the steam forums have successfully cancelled their preorders due to them not liking the demo
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deactivated-5d0e4d67d0988

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#8 deactivated-5d0e4d67d0988
Member since 2008 • 5396 Posts

[QUOTE="fudgeblood"]You don't. And don't worry, someone will mod the gore back in.mfp16
actually you can for a pre-order. You need to submit a ticket with support requesting that you want to cancel a preorder.

This, I got a refund for my pre-order of borderlands.

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fudgeblood

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#9 fudgeblood
Member since 2008 • 3165 Posts
[QUOTE="mfp16"][QUOTE="fudgeblood"][QUOTE="mfp16"] actually you can for a pre-order. You need to submit a ticket with support requesting that you want to cancel a preorder.

I know, but they won't refund you just 'cause you didn't know it was censored... or will they? And again, you could just wait for a gore mod.

yes they will, many people on the steam forums have successfully cancelled their preorders due to them not liking the demo

Yeah but it's not that he dosn't like it, he simply wants blood and gore.
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mike4realz

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#10 mike4realz
Member since 2003 • 2577 Posts
u can cancel pre-orders because u haven't been charged yet...u'll get charged once the game is released and you cannot cancel it
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mfp16

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#11 mfp16
Member since 2006 • 4551 Posts
[QUOTE="fudgeblood"][QUOTE="mfp16"][QUOTE="fudgeblood"] I know, but they won't refund you just 'cause you didn't know it was censored... or will they? And again, you could just wait for a gore mod.

yes they will, many people on the steam forums have successfully cancelled their preorders due to them not liking the demo

Yeah but it's not that he dosn't like it, he simply wants blood and gore.

...what? yes, he doesn't like it... why are you pushing so hard on this, yes he can get a refund.
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fudgeblood

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#12 fudgeblood
Member since 2008 • 3165 Posts
[QUOTE="mfp16"][QUOTE="fudgeblood"][QUOTE="mfp16"] yes they will, many people on the steam forums have successfully cancelled their preorders due to them not liking the demo

Yeah but it's not that he dosn't like it, he simply wants blood and gore.

...what? yes, he doesn't like it... why are you pushing so hard on this, yes he can get a refund.

I know you can get refunds, but I just doubt that he'll get a refund just because he wants gore.
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Kamuikankatsu

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#13 Kamuikankatsu
Member since 2005 • 596 Posts

Its got nothing to do with the gore, I assumed when the game was being censored it would just be cutting down on it. but in a game where your trying to survive zombies you would at least expect to see some blood, or even a dead body or 2, but there is nothing, Its like playing GTA, but without the city. Just walking around an empty desert. Theres no atmosphere in this game. I just want to get what the developers meant the game to be and not be restricted from what the feeling this game was supposed to give.

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Iantheone

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#14 Iantheone
Member since 2007 • 8242 Posts
I wouldnt be surprised if valve themselves released the gore mod so the aussies can play it like the rest of us can.
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Lucifericus

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#15 Lucifericus
Member since 2009 • 363 Posts
Why not just import a North American copy? You know one with the DVD and all that...
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fudgeblood

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#16 fudgeblood
Member since 2008 • 3165 Posts
Why not just import a North American copy? You know one with the DVD and all that... Lucifericus
Shipping costs and delivery time? It'd be better just to give a North American or Brit the money via paypal so they can buy it for you on Steam.
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deactivated-5d0e4d67d0988

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#17 deactivated-5d0e4d67d0988
Member since 2008 • 5396 Posts

[QUOTE="mfp16"][QUOTE="fudgeblood"] Yeah but it's not that he dosn't like it, he simply wants blood and gore.fudgeblood
...what? yes, he doesn't like it... why are you pushing so hard on this, yes he can get a refund.

I know you can get refunds, but I just doubt that he'll get a refund just because he wants gore.

He doesn't have to give a essay on why he wants a refund, all he has to do is ask for one. I got a refund because the game was delayed 3 days.

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Lucifericus

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#18 Lucifericus
Member since 2009 • 363 Posts
[QUOTE="Lucifericus"]Why not just import a North American copy? You know one with the DVD and all that... fudgeblood
Shipping costs and delivery time? It'd be better just to give a North American or Brit the money via paypal so they can buy it for you on Steam.

If he really likes the game, then it's worth it.
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Kamuikankatsu

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#19 Kamuikankatsu
Member since 2005 • 596 Posts

Which is why Im trying to get my refund. lol