Steam will REFUND your steam copy of From Dust

never seen this before, totally nuts. but good on them

her you go

Why are people wanting refunds for From Dust?

Really? All I've been hearing is stories of people being refused refunds :? Just-Breathe

its up on destructoid and rock paper shotgun

Why are people wanting refunds for From Dust?

The_Gaming_Baby

anyway, people were furious

Why are people wanting refunds for From Dust?

The_Gaming_Baby

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Travis281

Say what you will, but I'm cashing in on this opportunity to get my money back on this abysmal port. You might be masocistic and like getting it up the bum from A-hole developers but I sure as heck don't! I could care less about the DRM. I can confirm OP as I was initially rejected for a refund but got an email saying they are reconsidering a refund at ubisofts request.

Steam isn't offering refunds, Ubisoft is THROUGH Steam. There's a big difference.MythPro1

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Travis281

[QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

PurpleMan5000

[QUOTE="Mystic-G"][QUOTE="Swiftstrike5"]Dang, I didn't get refunded for blatant false advertising on steam. Bought Medal of Honor for $5 when it promised an invite to the BF3 beta. I have the pictures and everything. I considered contacting the BBB, but I didn't want to risk valve annihilating my account over a $5 dispute, so I just stopped buying games from steam instead. Swiftstrike5

[QUOTE="Swiftstrike5"][QUOTE="Mystic-G"] You are aware the BF3 beta has not started right? Mystic-G

[QUOTE="MythPro1"]Steam isn't offering refunds, Ubisoft is THROUGH Steam. There's a big difference.PseudoBudda

Yeah valve punish those ubi-bastards for lying.

Yeah valve punish those ubi-bastards for lying.

NoodleFighter

Except Ubisoft gave Steam the go ahead to honor such refund requests.

http://ve3d.ign.com/articles/news/61844/Ubisoft-Gives-Steam-The-Go-Ahead-For-From-Dust-Refunds

Edit - Can't linkify for some reason. Gamespot forums suck when it comes to HTML.

Yeah valve punish those ubi-bastards for lying.

NoodleFighter

[QUOTE="NoodleFighter"]

Yeah valve punish those ubi-bastards for lying.

DanielDust

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Travis281

[QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Born_Lucky

[QUOTE="DanielDust"][QUOTE="NoodleFighter"]

Yeah valve punish those ubi-bastards for lying.

FelipeInside

Trollin is fun :P Anyway Ubisoft better allow refunds, being a shoddyish console port and annoying DRM lied about who the hell wouldn't want a refund? I wonder how many refunds there would be if all Ubi games had the refund option :P

[QUOTE="FelipeInside"][QUOTE="DanielDust"] This pretty much represents the general user base from this forum that sides with Valve no mater what.NoodleFighter

Trollin is fun :P Anyway Ubisoft better allow refunds, being a shoddyish console port and annoying DRM lied about who the hell wouldn't want a refund? I wonder how many refunds there would be if all Ubi games had the refund option :P

[QUOTE="FelipeInside"][QUOTE="DanielDust"] This pretty much represents the general user base from this forum that sides with Valve no mater what.NoodleFighter

Trollin is fun :P Anyway Ubisoft better allow refunds, being a shoddyish console port and annoying DRM lied about who the hell wouldn't want a refund? I wonder how many refunds there would be if all Ubi games had the refund option :P

I noticed they added this notification on the GamersGate panel on my From Dust.

"Please find the following detailed explanation of the type of DRM used.

'From Dust' requires an internet connection when you start the game.

Make sure you are connected to the internet when you attempt to start the game.

After you have signed in and the game is running, you no longer need the internet connection for that session and can disconnect and play offline is you wish."

This eez outrage! I wuz not aware of this DRM until now! I want mah moneh back for this fun game that I spent 12 hours playing.

:evil:

[QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

PseudoBudda

Say what you will, but I'm cashing in on this opportunity to get my money back on this abysmal port. You might be masocistic and like getting it up the bum from A-hole developers but I sure as heck don't! I could care less about the DRM. I can confirm OP as I was initially rejected for a refund but got an email saying they are reconsidering a refund at ubisofts request.

As an informed consumer you'd have waited for reviews and community feedback, then made a purchasing decision, not jumping the gun then blaming the company because you made a ****ty purchase. Whether they made a quality game or not doesn't matter if your purchase was uninformed. That's completely on you.

[QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Born_Lucky

exactly

any other business would never get away with anything like this; it seems only video game companies can pull stunts like this, and get away with it (present topic excluded...but honestly, I cant remember a time when DD products got offered a refund).

If product A is said to have features X, Y, and Z, and it does not have feature X, the customer is completely in their right to return their product.

-If I am in a restaurant and my chicken was lacking any sort of seasoning, I could walk out if I wanted to without paying
-If the car I bought was supposed to have a passenger airbags and it did not, I could return it for a full refund.
-If the game I ordered was supposed to support PC controls and be DRM free, I...I have to live with it?

This is good news, ultimately, as it sets a precedent for PC games sold via digital distribution. I applaud Ubisoft for trying to right their wrongs.

Wish this would've been posted last week when I bought my copy from Direct 2 Drive. No refund for me :(

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Travis281

[QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

lawlessx

[QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

lawlessx

[QUOTE="PurpleMan5000"][QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

SerOlmy

[QUOTE="lawlessx"][QUOTE="Travis281"]

The DRM is being patched out so what is the big deal. Crappy ports come out all the time. That doesn't mean you should be refunded. This should teach people not to pre-order every little thing that tickles their fancy.

Travis281

[QUOTE="Mystic-G"]

[QUOTE="Swiftstrike5"] Well, aware. They already said they are only giving out beta invites (the 48 hour ones) to users who pre-ordered or purchased the limited edition. Steam sold me the standard edition promising a beta invite that they can't deliver on (multiple people tried contacting steam support).Swiftstrike5

So howdo I get my money back? pre-ordered it but haven't instaled it yet because, well, I heard the port is horrible

So howdo I get my money back? pre-ordered it but haven't instaled it yet because, well, I heard the port is horrible

ArchoNils2

[QUOTE="ArchoNils2"]

So howdo I get my money back? pre-ordered it but haven't instaled it yet because, well, I heard the port is horrible

FelipeInside

Well, depends on what you're looking for, pretty much everyone says controlls are bad, some like you, some say it's unplayable. We also have as far as I heard no graphics choice (perfect sign for a horrible port) and we get screwed with the DRM (I don't care if it has, I don't care if it gets removed but I do care if they say it won't be in but then it isn't, I hate it if a company lies to me)

[QUOTE="FelipeInside"][QUOTE="ArchoNils2"]

So howdo I get my money back? pre-ordered it but haven't instaled it yet because, well, I heard the port is horrible

ArchoNils2

Well, depends on what you're looking for, pretty much everyone says controlls are bad, some like you, some say it's unplayable. We also have as far as I heard no graphics choice (perfect sign for a horrible port) and we get screwed with the DRM (I don't care if it has, I don't care if it gets removed but I do care if they say it won't be in but then it isn't, I hate it if a company lies to me)

[QUOTE="ArchoNils2"]

[QUOTE="FelipeInside"] Apart from the mouse control which is a bit uncomfortable at times.... the game works fine. Far from horrible...FelipeInside

Well, depends on what you're looking for, pretty much everyone says controlls are bad, some like you, some say it's unplayable. We also have as far as I heard no graphics choice (perfect sign for a horrible port) and we get screwed with the DRM (I don't care if it has, I don't care if it gets removed but I do care if they say it won't be in but then it isn't, I hate it if a company lies to me)

So you suggest giving it a try I guess? But I guess doing so would void the chance to get any refund?