Hmm...I think you have to actually disable it in network settings. What I've been reading is that the PS3 is attempting to log in during Bluray playback and that is what's causing the freezing. (This is pertaining to a wifi connection. Not sure what the advice is if you're experiencing these problems on a wired connection)
Nothing wrong with The Departed there are tons of reviews on the film on BluRay all over the net, all played on Samsung BD players not a single freezing complaint. pimperjones
Hmmm, well then it seems pretty obvious that it's a Blu-Ray specific problem. I guess there's a small chance that you got a defective disc but as other have said BluRay discs are pretty tough. If memory serves me correctly weren't there like a bunch of DVDs that the PS2 had a hard (or simply just couldn't) playing? I think it had something to do with the way they were encoded. Maybe it's a similar situation and I'd assume that Sony would do regular firmware updates to encompass new encoding methods, etc...
[QUOTE="pimperjones"]Nothing wrong with The Departed there are tons of reviews on the film on BluRay all over the net, all played on Samsung BD players not a single freezing complaint. Bleach_is_basic
Hmmm, well then it seems pretty obvious that it's a Blu-Ray specific problem. I guess there's a small chance that you got a defective disc but as other have said BluRay discs are pretty tough. If memory serves me correctly weren't there like a bunch of DVDs that the PS2 had a hard (or simply just couldn't) playing? I think it had something to do with the way they were encoded. Maybe it's a similar situation and I'd assume that Sony would do regular firmware updates to encompass new encoding methods, etc... It's not just The Departed disc. I have Saw 3, The Descent, Crank and The Departed. They ALL pause throughout themovie for me.
Just got off the phone with tech support. No big surprises here. They weren't aware of the issue and just wanted to write it down and catalog it for future reference. The only thing they could suggest was refreshing all the settings on the system and seeing if the movie was gonna crash again. Unfortunately, the tech support person could only wait 15 minutes (not that I expected them to sit thru an entire viewing with me!) so no freezing appeared in that time. I told her about the wifi solution we had come up with and she said that she had never heard of it either. So she left me with 3 choices: 1) Keep the PS3, continue using the wifi-disable-fix, and hopefully, a future firmware update will fix the issue (she said it was probably a software issue as my games aren't affected and just the movie player is experiencing freezing) 2) Return the console to Sony (this is the one she wanted to arrange immediately as I guess Sony has been getting a lot of calls about this and they want to look at the console to see what the issue is) but in return, I would get a refurbished unit. I immediately declined this option. 3) I do have a 45-day return policy from the store at which I bought it for defective video game hardware (for other toys, the store offers 90 days...grrrrr). I guess I'll hold the unit until the very last moment before deciding what to do. It's not freezing in games so I don't want to just outright return the unit. I'm sure I could return it at the end of that 45 day period and use the store credit to pick up a new 60GB model. But then again, there's no guarantee that unit would be freezing-free. Not to mention I'm already dreading the hassle of unplugging everything, fitting everything back into the box, and losing all the data I've put onto my PS3.
I watched the departed last night on the ps3 (damn good movie), about 3/4 of the way through the movie my HDMI lost sync, the screen went black, I lost sound, it sat there for about 2 seconds and then the movie came back on. First time I ever had a hiccup on a bluray movie...going to try it again tomorrow to see if it happens again at the same place...
OK, I have around a dozen Blu-Ray movies now & sometimes they freeze for 3-5 seconds, & sometimes they don't. It will hiccup whether you are logged into the online or not, (I tested this first because I figured that's what was causing "hiccups"). And I can get through a movie without a single hiccup, and then a week later I'll watch the same movie & it will hiccup. So no amount of "tweaking" or changing options is going to fix it. It's either something faulty with the drive, or it's a firmware issue. Only time will tell.
Hmm...I think you have to actually disable it in network settings. What I've been reading is that the PS3 is attempting to log in during Bluray playback and that is what's causing the freezing. (This is pertaining to a wi-fi connection. Not sure what the advice is if you're experiencing these problems on a wired connection)asmallchild
I'm pretty sure that you are right. My PS3 disconnects from the network a lot of times and then tries to log in again because I have a low wi-fi signal. DVD playback freezes for like 3-5 seconds every time it tries to login. I hope they fix this multitasking problem with the next update.
I spoke to a very nice gentleman at Sony Customer Service, and he said this is a firmware problem, and he promised it to be fixed in March. Do not worry. Your PS3 is fine, and it's not on it's way out.
Thanks Bioshock for the reassurance! As for Colorado, sorry to hear about your freezing issues. Have you tried disabling your internet altogether? Merely logging out of the PSN (e.g. not being "signed in") didn't work for me either. But when I completely disabled the internet thru the Settings menu, I haven't had a freezing episode since (about 12 bluray movies watched, and 6 regular DVDs). All in all, if that's the only issue plaguing my system, I'm pretty happy!
Although, I have no issues with my PS3. You might want to read this tread and try out their fix.... http://www.avsforum.com/avs-vb/showthread.php?t=807941&page=2&pp=30
I was having this problem as well with the movie "The Prestige." The movie froze 3-4 times for 4-6 seconds throughout the movie. I really hope they fix this issue.
this is so weird i just played the departed again (same movie where I froze 5 times last week) but i forgot to turn the wifi off and it ran thru perfectly! is my ps3 possessed?? i disable wifi once and i magically cure it?
Oh god. This is karma coming to bite me in the ass.
So I decided that I wanted to get a system with HD gaming/movies and had to choose between the Xbox360 and the PS3.
I opted for the PS3 as the Xbox360 was riddled with overheating/disc reading/scratching problems and the rumors of the new Zephyr box really turned me off. (Yes, it's a silly excuse. But if I shell out the dough, I want the best system that company has to offer for that particular generation)
So I got the PS3. Setup was a breeze. Gaming was fantastic (only have the Marvel game thus far). Bluray DVD playback with the HDMI cable was PHENOMENAL!
The one blip was that halfway through "The Departed", my PS3 froze for 5 seconds. It was completely unresponsive to any controller button mashing. After those 5 seconds though, I hit start and it was fine again.
I figured one blip was no small deal.
But when I tried finishing the movie today, it happened 5 times! All presenting with the same problem. Freezing with no response for 5 seconds. Hit start and then everything is fine again.
My question to all of you is this:
1) Is this a hardware problem? Do I need to return my PS3 for one that isn't faulty?
2) Is this a software problem? Is this just a growing pain that I have to live with until it's fixed by the next system update? (I've heard rumors that stated early patches of the PS3 firmware didn't really have smooth Bluray playback and it has been improved greatly since the release of the system)
Thanks so much for the help!
I've contacted Sony about this but I figure this is another great source of information. asmallchild
I cant wait for Zephyr Thats why i bought my 360 at Costco =)
Im not having bluray playback problems either, but i have avoided the last couple firmware updates because i heard they were causing problems with bluray movie playback
I was watching a Blu-Ray the other day in my new wall unit with the door closed and it honestly sounded like my ps3 was going to explode, it was actually louder then the 360, which was amazing. I recommend making sure your ps3s have some breathing room, and not to keep them in any enclosed areas.
I have watched the Departed 4 times (showing it off to friends, etc.) and this happened 4 times during one viewing, but never again. I have watched The Prestige twice, and it happened one time during one viewing. I have played Talledega Nights a few times, and it has never happened. As others have said, the games work fine. IF this is a firmware problem, I hope they fix it soon.
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