error 80010006, what can i do?

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bogard99

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#1 bogard99
Member since 2003 • 25 Posts

Hi, yesterday i was updating the firmware by a pendrive and at 69% i got the 80010006 error. After that nothing worked, when i turn on again it goes straight to the update installation screen and gets the same error. Even when i try to go to recovery menu it doesn't go there, it opens the update installation directly, so it´s impossible to use another source for the firmware file, probably the first one was corrupted and now i can't replace it.
Please how can i fix the issue? Is it possible to reinstall thh firmware ?
I live in Brazil and Sony here doesn't give support for playstation.

Thanks

Daniel

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VinnoT

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#2 VinnoT
Member since 2003 • 4649 Posts
I have the same problem. Sucks :(
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blabbyboy

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#3 blabbyboy
Member since 2008 • 2614 Posts
Its your internet connection most likely.
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bogard99

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#4 bogard99
Member since 2003 • 25 Posts

I have the same problem. Sucks :(VinnoT

What did you do to solve it?

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bogard99

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#5 bogard99
Member since 2003 • 25 Posts

Its your internet connection most likely.blabbyboy

What my internet connection has to do with this?

Yes, i had a corrupted download file, but it can happen with anyone.

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-Hoax-

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#6 -Hoax-
Member since 2008 • 5331 Posts
I have the same problem. It has nothing to do with the Internet Connection because ive unplug my wireless and the update still gives me a error code. If you cant contact SONY the only thing you can do is buy a new PS3 because your PS3 is useless now.
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bogard99

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#7 bogard99
Member since 2003 • 25 Posts

I have the same problem. It has nothing to do with the Internet Connection because ive unplug my wireless and the update still gives me a error code. If you cant contact SONY the only thing you can do is buy a new PS3 because your PS3 is useless now.-Hoax-

I of course couldn´t close my psn id account, If i contact sony after buying a new PS3 can they do it so i can use the same account with all my trophies at the new console?

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sizzlingdviper

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#8 sizzlingdviper
Member since 2004 • 1818 Posts

Perhaps a hard drive replacement will solve your problem cos the corrupted file has obviously installed itself on your PS3s current hard drive?

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-Hoax-

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#9 -Hoax-
Member since 2008 • 5331 Posts

Perhaps a hard drive replacement will solve your problem cos the corrupted file has obviously installed itself on your PS3s current hard drive?

sizzlingdviper
I didnt think of that..Thanks ill check it out:)
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jimm895

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#10 jimm895
Member since 2007 • 7703 Posts
Before replacing anything have you tried booting the system up in safe mode and run the utilities from there. Many times a corrupt file or data install can be corrected by doing this.
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-Hoax-

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#11 -Hoax-
Member since 2008 • 5331 Posts
Before replacing anything have you tried booting the system up in safe mode and run the utilities from there. Many times a corrupt file or data install can be corrected by doing this. jimm895
How do you do that?
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bogard99

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#12 bogard99
Member since 2003 • 25 Posts

I tried both things:

1- With the original hard drive it just don´t go to recovery menu (safe mode) even doing the hold button thing to access it the ps3 go straight to the update installation screen, so the same error happens again and again.

2- Trying with another hard drive it opens the recovery menu, but none of the options works, the update firmware option ask for the pen drive but stays in please wait screen, maybe because this HD isn´t formatted by a PS3 system, its FAT32.

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jimm895

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#13 jimm895
Member since 2007 • 7703 Posts
[QUOTE="jimm895"]Before replacing anything have you tried booting the system up in safe mode and run the utilities from there. Many times a corrupt file or data install can be corrected by doing this. -Hoax-
How do you do that?

Go to the PlayStation web site and look under support that way it not only tells you how to do this but let's you know what each option does before using it. The wrong option will wipe everything from your HDD while the ones that usually work just fixes the files or the OS only without reformatting the drive.
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VinnoT

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#14 VinnoT
Member since 2003 • 4649 Posts
I've tried the safe mode option, it doesnt work. It just boots straight into the installation again. I cant believe Sony have designed a console where a simple corrupt install file can brick it like this. A simple "oops the update is corrupt, download again plz" would suffice lol. Looks like I'll be selling all my games then and going back to pc gaming full time.
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bogard99

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#15 bogard99
Member since 2003 • 25 Posts

Believe it, because that´s exactly what sony did, once you corrupted the firmware in the internal memory, nothing works, i used another hd, and with it i could boot in safe mode, it doesn't work, it just doesn't restore the internal firmware, not even using a new hd formated by a ps# (my last idea/hope)