My EB/GameStop rant

Yes, they have to make a profit, but they are making a KILLING. They are definetely taking advantage of people that probably don't know any better and think that is the only place to sell/trade games. I mean come on... they buy your game for like 5-20 bucks but sell it for 50.

RMANPOWER

Well if you sell a game somewhere without researching other options then fool on you. And I would also like to point out that at this moment in time, in the shop I work, you can buy Assassins Creed for either 360 or PS3 for £30 (~$60) and trade it in for £27 (~$54).

But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. PinoyRoy

In our particular store, the only games that are full on the shelves with a security seal on them are PC titles that are in the 2 for £15, or 3 for £10 offers. This still equates to roughly £5,000 of stock on the shop floor at all times.

If every game that is on display were full with their discs/manuals etc. then their would be approx. £100,000 of stock on display at all times with only an alarm preventing people from stealing them. This doesn't seem like a particularly clever idea to me. If you then include the full, sealed games in the cabinet behind the till point (often 50 copies of all the major titles) - if we take there to be 50 major titles, thats another £100,000 there.

This is why games have to be gutted and stored in locked draws, because people just can't be trusted.

[QUOTE="RMANPOWER"]

Yes, they have to make a profit, but they are making a KILLING. They are definetely taking advantage of people that probably don't know any better and think that is the only place to sell/trade games. I mean come on... they buy your game for like 5-20 bucks but sell it for 50.

Foffity

Well if you sell a game somewhere without researching other options then fool on you.

But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. PinoyRoy

In our particular store, the only games that are full on the shelves with a security seal on them are PC titles that are in the 2 for £15, or 3 for £10 offers. This still equates to roughly £5,000 of stock on the shop floor at all times.

If every game that is on display were full with their discs/manuals etc. then their would be approx. £100,000 of stock on display at all times with only an alarm preventing people from stealing them. This doesn't seem like a particularly clever idea to me. If you then include the full, sealed games in the cabinet behind the till point (often 50 copies of all the major titles) - if we take there to be 50 major titles, thats another £100,000 there.

This is why games have to be gutted and stored in locked draws, because people just can't be trusted.

Your explanation is not very good. Gamestop is the only store i have been to that guts their games. Walmart, Circuit City, Best buy, Fry's, etc. ALL display the actual games sealed on shelves with some kind of security attached to it.

well I'm talking about here in the UK, as I stated about 10 posts ago, I don't know how things work in the US. But if you were the owner of a store, would you put half a million dollars on clear display, with the only thing that stops people stealing it being a piece of metal that sets off an alarm?

If you would, you're an idiot :D

well I'm talking about here in the UK, as I stated about 10 posts ago, I don't know how things work in the US. But if you were the opwner of a store, would you put half a million dollars on clear display, with the only thing that stops people stealing it being a piece of metal that sets off an alarm?

If you would, you're an idiot :D

Foffity

I would like to see you walk out with half a million dollars worth of games. Ain't gonna happen... who's the idiot now?

OK so what if half a million people all took one game - you're telling me that because someone MIGHT not steal ALL the games, you would leave them all out without any security? It's the principal, people can't be trusted so you have to sacrifice 2 COPIES out of around 1000 new pieces of stock that arrove every day.Foffity

Dude, yourlevel of intelligence is amazing. Try fitting half a million people inside a Gamestop...

Yesterday, I went to Gamestop and there I overheard the clerk talking to another customer about how the PS3 can't upscale DVDs and how the PS3's exclusives are getting delayed, and I just walked out of the store immediately.

Dude, yours is even worse. They don't all have to steal the games at exactly the same time. Jesus Christ, can you not comprehend time lapse.

eg.

One person comes in on Monday at 10am and steals 2 copies of AC (£80), SOMEONE COMPLETELY DIFFERENT WITH DIFFERENT MOTIVATION comes in at 12 and does the same. If 3 people a day stole 2 games each for a week, that is 42 games being stolen a week, which is over £2000. This isn't a particularly great business plan.

Also, as I have stated, I live in the UK, so I don't have a clue how big a gamestop is.

People amaze me with how dumb they are some times, and that is not a generalisation, but rather an observation of your unwillingness to contemplate a rather simple situation, which is actually moot point anyway.

[QUOTE="PinoyRoy"]People have their different views on this, especially thee employees of EB/Gamestop and the customers. But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. And also, I live heree in Canada where our Wal-Mart keeps their sealed games in glass shelves, so you can only take them out if you askk an employee. They should justt call EB/Gamestop 'Blockbuster' or whatever game/movie rental store you have near you, because they're almost identical. Both have opened cases as display cases, and both have 'all' used games, only difference, block buster charges $10 rent for a used game, where as EB/Gamespot charges new retail price for used games. I really don't wantt to hate on EB or their employees, but styll someone please explain. Becuase there could bee a good reason as to why they do what they do.ryank285

They do what they do because they can.

We don't charge a new retail price for used games, we charge five dollars less, and if you buy an edge card, you get 10% off ontop of that. Know what you're griping about before you gripe.

Dude, yours is even worse. They don't all have to steal the games at exactly the same time. Jesus Christ, can you not comprehend time lapse.

eg.

One person comes in on Monday at 10am and steals 2 copies of AC (£80), SOMEONE COMPLETELY DIFFERENT WITH DIFFERENT MOTIVATION comes in at 12 and does the same. If 3 people a day stole 2 games each for a week, that is 42 games being stolen a week, which is over £2000. This isn't a particularly great business plan.

Also, as I have stated, I live in the UK, so I don't have a clue how big a gamestop is.

People amaze me with how dumb they are some times, and that is not a generalisation, but rather an observation of your unwillingness to contemplate a rather simple situation, which is actually moot point anyway.

Foffity

You are dumb for even contemplating this possibility. All other stores besides Gamestop do not follow the same method of keeping all their games behind counter yet they make a heck of a lot more money in video game sales. I wonder why that is?

[QUOTE="ryank285"]

[QUOTE="PinoyRoy"]People have their different views on this, especially thee employees of EB/Gamestop and the customers. But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. And also, I live heree in Canada where our Wal-Mart keeps their sealed games in glass shelves, so you can only take them out if you askk an employee. They should justt call EB/Gamestop 'Blockbuster' or whatever game/movie rental store you have near you, because they're almost identical. Both have opened cases as display cases, and both have 'all' used games, only difference, block buster charges $10 rent for a used game, where as EB/Gamespot charges new retail price for used games. I really don't wantt to hate on EB or their employees, but styll someone please explain. Becuase there could bee a good reason as to why they do what they do.TaintedEon

They do what they do because they can.

We don't charge a new retail price for used games, we charge five dollars less, and if you buy an edge card, you get 10% off ontop of that. Know what you're griping about before you gripe.

There is no point in buying a used game if they only mark it down 5 dollars.

WHAT THE FUNT IS A GAMESTOP????

Will someone explain to this dude that they dont put full games out because its a risk of losing a lot of money

Its not too hard to understand.

WHAT THE FUNT IS A GAMESTOP????

Will someone explain to this dude that they dont put full games out because its a risk of losing a lot of money

Its not too hard to understand.

Foffity

Actually, it is hard to understand since everyone else puts full games out with security tags on them. It's not a good enough reason for me when someone says the reason i bought a new game unsealed is because it is for "security purposes". Have you ever considered maybe some of those new games could possibly be used games that are in mint condition giving no indication that it is used? If the game is sealed, i know for a fact it is brand new so Gamestop should offer that.

[QUOTE="ryank285"]

[QUOTE="PinoyRoy"]People have their different views on this, especially thee employees of EB/Gamestop and the customers. But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. And also, I live heree in Canada where our Wal-Mart keeps their sealed games in glass shelves, so you can only take them out if you askk an employee. They should justt call EB/Gamestop 'Blockbuster' or whatever game/movie rental store you have near you, because they're almost identical. Both have opened cases as display cases, and both have 'all' used games, only difference, block buster charges $10 rent for a used game, where as EB/Gamespot charges new retail price for used games. I really don't wantt to hate on EB or their employees, but styll someone please explain. Becuase there could bee a good reason as to why they do what they do.TaintedEon

They do what they do because they can.

We don't charge a new retail price for used games, we charge five dollars less, and if you buy an edge card, you get 10% off ontop of that. Know what you're griping about before you gripe.

Noo. I'm talking boutt you charging, well EB/Gamestop, charging those opened games, and also the last copies, and those copies borrowed by employees the same price as a game that has not been opened. If they are going to do this, they should at least have a 5% discount.

and also, THAT NEW GAME SMELL. People touch these cases, and open them on the shelve, therefore removing them of the new game smell, therefore not being new, and should be considered a used game.

[QUOTE="TaintedEon"][QUOTE="ryank285"]

[QUOTE="PinoyRoy"]People have their different views on this, especially thee employees of EB/Gamestop and the customers. But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. And also, I live heree in Canada where our Wal-Mart keeps their sealed games in glass shelves, so you can only take them out if you askk an employee. They should justt call EB/Gamestop 'Blockbuster' or whatever game/movie rental store you have near you, because they're almost identical. Both have opened cases as display cases, and both have 'all' used games, only difference, block buster charges $10 rent for a used game, where as EB/Gamespot charges new retail price for used games. I really don't wantt to hate on EB or their employees, but styll someone please explain. Becuase there could bee a good reason as to why they do what they do.PinoyRoy

They do what they do because they can.

We don't charge a new retail price for used games, we charge five dollars less, and if you buy an edge card, you get 10% off ontop of that. Know what you're griping about before you gripe.

Noo. I'm talking boutt you charging, well EB/Gamestop, charging those opened games, and also the last copies, and those copies borrowed by employees the same price as a game that has not been opened. If they are going to do this, they should at least have a 5% discount.

and also, THAT NEW GAME SMELL. People touch these cases, and open them on the shelve, therefore removing them of the new game smell, therefore not being new, and should be considered a used game.

That's a bit much... your need for the "new game smell"... lol

I personally think that Gamespot/EB games is Mediocre in every way.

Games, Merchandise, Service

Best Buy ftw!

[QUOTE="PinoyRoy"][QUOTE="TaintedEon"][QUOTE="ryank285"]

[QUOTE="PinoyRoy"]People have their different views on this, especially thee employees of EB/Gamestop and the customers. But styll, someone here said they don't put the real sealed games on the shevles or else they would get stolen. Why don't they justt put security on them like other stores, like Best Buy or something + Best Buy also has theirs on shelves, why can't EB/Gamestop do the same, maybe theres a reason, I don't know, I don't work their, and if someone on this forum does and knows why, pleasee explain. And also, I live heree in Canada where our Wal-Mart keeps their sealed games in glass shelves, so you can only take them out if you askk an employee. They should justt call EB/Gamestop 'Blockbuster' or whatever game/movie rental store you have near you, because they're almost identical. Both have opened cases as display cases, and both have 'all' used games, only difference, block buster charges $10 rent for a used game, where as EB/Gamespot charges new retail price for used games. I really don't wantt to hate on EB or their employees, but styll someone please explain. Becuase there could bee a good reason as to why they do what they do.ryank285

They do what they do because they can.

We don't charge a new retail price for used games, we charge five dollars less, and if you buy an edge card, you get 10% off ontop of that. Know what you're griping about before you gripe.

Noo. I'm talking boutt you charging, well EB/Gamestop, charging those opened games, and also the last copies, and those copies borrowed by employees the same price as a game that has not been opened. If they are going to do this, they should at least have a 5% discount.

and also, THAT NEW GAME SMELL. People touch these cases, and open them on the shelve, therefore removing them of the new game smell, therefore not being new, and should be considered a used game.

That's a bit much... your need for the "new game smell"... lol

it smells gross actually i hate it....its like sniffing burning plastic or something

Sadly if I want an old RPG for my ps2 and I don't want to wait for shipping from ebay I have to buy them from my local Gamestop. I don't mind paying full price for new games, heck I even pre-order most of my games from Gamestop but if they ever try and sell me an opened copy of my pre-order I will stop using their services.

After I started my little rant I felt better after reading that I'm not alone. I'm not anti EB/GS, I even bought 4 games from them today. I made sure the new ones were sealed and the used ones had manuals. Plus I also went to the GS which has the "smarter" employees' lol.

i know, i won't buy the game unless its wrapped, i like just going in and bringing a game up to the till and then he goes and gets the disc, and a say "can i get a "new" copy" and the EB employee says "it is new" and i say "new stuff is stuff that hasn't been opened, this game has been opened, that means its not new" *dazed look on EB employees face*, i walk out of the store with nothing.americahellyeah

haha exactly the same as me then they offer to shrink wrap it for you the only way im buying it like that is if they give my the used price or something

thats y i only buy from gamestop if i cant find the game anywhere else

there was this one kid that couldn't buy AC because he didn't have id, so i bought it for him cause i knew how he felt...any way when i bought the game they gave me an open one and i was like WTF is this new and they told me it was and gave me this BS excuse...i bought it anyways and gave the 17 year old the game.xxgameheadxx

You shouldn't even have been allowed...We need a parent or guardian to let a minor or a child without an ID to purchase a game, since we know it's going to him. That employee should be fired for letting you do that.

[QUOTE="xxgameheadxx"]there was this one kid that couldn't buy AC because he didn't have id, so i bought it for him cause i knew how he felt...any way when i bought the game they gave me an open one and i was like WTF is this new and they told me it was and gave me this BS excuse...i bought it anyways and gave the 17 year old the game.TaintedEon

You shouldn't even have been allowed...We need a parent or guardian to let a minor or a child without an ID to purchase a game, since we know it's going to him. That employee should be fired for letting you do that.

[QUOTE="TaintedEon"]

[QUOTE="xxgameheadxx"]there was this one kid that couldn't buy AC because he didn't have id, so i bought it for him cause i knew how he felt...any way when i bought the game they gave me an open one and i was like WTF is this new and they told me it was and gave me this BS excuse...i bought it anyways and gave the 17 year old the game.korn666666

You shouldn't even have been allowed...We need a parent or guardian to let a minor or a child without an ID to purchase a game, since we know it's going to him. That employee should be fired for letting you do that.

Uh, yes it does seeing how I work for the company that enforces that policy?

[QUOTE="korn666666"][QUOTE="TaintedEon"]

[QUOTE="xxgameheadxx"]there was this one kid that couldn't buy AC because he didn't have id, so i bought it for him cause i knew how he felt...any way when i bought the game they gave me an open one and i was like WTF is this new and they told me it was and gave me this BS excuse...i bought it anyways and gave the 17 year old the game.TaintedEon

You shouldn't even have been allowed...We need a parent or guardian to let a minor or a child without an ID to purchase a game, since we know it's going to him. That employee should be fired for letting you do that.

Uh, yes it does seeing how I work for the company that enforces that policy?

[QUOTE="TaintedEon"][QUOTE="korn666666"][QUOTE="TaintedEon"]

[QUOTE="xxgameheadxx"]there was this one kid that couldn't buy AC because he didn't have id, so i bought it for him cause i knew how he felt...any way when i bought the game they gave me an open one and i was like WTF is this new and they told me it was and gave me this BS excuse...i bought it anyways and gave the 17 year old the game.korn666666

You shouldn't even have been allowed...We need a parent or guardian to let a minor or a child without an ID to purchase a game, since we know it's going to him. That employee should be fired for letting you do that.

Uh, yes it does seeing how I work for the company that enforces that policy?

...Right, real mature.

Here, let me restate this for all you idiotic Gamestop "haters".

Yes, we are allowed to take a game out, for four days. Once we take that game out, we can't take that game out any other time.

Now, this game, is the gut copy of the game. We don't un-wrap a new sealed copy, we take one of the disks that go in the display copy. So before you all go, "OH MY GOD THEY ARE TAKING THE WRAPPED COPIES!!!" no, we aren't. Learn what you are talking about before you start babbling BS.

If you hate Gamstop, don't 'effing go there, it's that simple. Oh wait, I have a better idea, let's complain and generalize that every Gamestop in the world is pro Microsoft and spits on their PS3s!!! YEAH!!!...Get a hobby.

I dare you to go into any Gamestop/EB in the Robinson area and buy a PS3 game, guess what, nobody cares. If somebody did roll their eyes, ask for a manager and discuss it, either way it's not going to change anything because you're still going to feel the need to post here going, "Oh my god Gamestop is a HORRIBLE COMPANY!!! I need people to sympathize with me because I have nothing better to do."

So guess what, call me a "Microsoft fanboy" because I am defending a supposed company that "Hates the PS3", or even hate me for defending Gamestop and calling a majority of you liars, because I don't give a rat's ass.

Let me put this as plain as I can, nobody cares about your whining about the Gamestop company, don't go there, boycott them, do whatever, because all this topic is, is an attention topic.

So, go ahead, flame me, bicker more, and whine. In the end, somebody is going to have their little, "Oh my gosh! You'd never guess what happened at Gamestop today!!!" topic created.

Happy New Year, Gamespot, still as mature as ever I can see.

TaintedEon

People aren't complaining that GS employees take games home. They are complaining that GS turns around and sells that copy that has been opened, and taken home and played by employees, as new. If it has been taken out of the store and played (or even left in the store and played on a display system, it is not a new game. It has been used. We as customers have no way of knowing if a particular pre-opened game has been played before or not. So we complain about paying 'new' prices for a game that is most likely used. If GS wants to display gutted cases, and then sell those games, fine, but once its opened they should sell that copy as used. And if they have new copies behind the counter, they shouldn't get mad if someone asks for a sealed copy. The gut copy should be the last one sold. Best buy sells their display units of products once they are sold out of sealed units. But they clearly mark it as an 'Opened Box' item, and offer a discount on it. All we are saying is why can't GS do the same?

As for the posts about GS being anti-ps3, I can't speak for other GS/EBs, but at the one in Gastonia NC, I have heard clearly the employees giving customers (including myself) misinformation about the ps3. Maybe it's unintentional, and they are just idiots who know nothing at all about current gen games and gaming systems, but if so, they have no business working in a game store. If things like this didn't honestly keep happening to people at Gamestop stores, maybe there wouldn't be so many little 'Oh my gosh! Guess what happened to me at Gamestop today' threads.

Let me put this as plain as I can. N one cares about you whining about us complaining about Gamestop. If these threads bother you, don't open them, because all they are is us venting our frustration by retail horror stories with other people who have had the same experiences with the same company.

[QUOTE="TaintedEon"]

Here, let me restate this for all you idiotic Gamestop "haters".

Yes, we are allowed to take a game out, for four days. Once we take that game out, we can't take that game out any other time.

Now, this game, is the gut copy of the game. We don't un-wrap a new sealed copy, we take one of the disks that go in the display copy. So before you all go, "OH MY GOD THEY ARE TAKING THE WRAPPED COPIES!!!" no, we aren't. Learn what you are talking about before you start babbling BS.

If you hate Gamstop, don't 'effing go there, it's that simple. Oh wait, I have a better idea, let's complain and generalize that every Gamestop in the world is pro Microsoft and spits on their PS3s!!! YEAH!!!...Get a hobby.

I dare you to go into any Gamestop/EB in the Robinson area and buy a PS3 game, guess what, nobody cares. If somebody did roll their eyes, ask for a manager and discuss it, either way it's not going to change anything because you're still going to feel the need to post here going, "Oh my god Gamestop is a HORRIBLE COMPANY!!! I need people to sympathize with me because I have nothing better to do."

So guess what, call me a "Microsoft fanboy" because I am defending a supposed company that "Hates the PS3", or even hate me for defending Gamestop and calling a majority of you liars, because I don't give a rat's ass.

Let me put this as plain as I can, nobody cares about your whining about the Gamestop company, don't go there, boycott them, do whatever, because all this topic is, is an attention topic.

So, go ahead, flame me, bicker more, and whine. In the end, somebody is going to have their little, "Oh my gosh! You'd never guess what happened at Gamestop today!!!" topic created.

Happy New Year, Gamespot, still as mature as ever I can see.

ianuilliam

People aren't complaining that GS employees take games home. They are complaining that GS turns around and sells that copy that has been opened, and taken home and played by employees, as new. If it has been taken out of the store and played (or even left in the store and played on a display system, it is not a new game. It has been used. We as customers have no way of knowing if a particular pre-opened game has been played before or not. So we complain about paying 'new' prices for a game that is most likely used. If GS wants to display gutted cases, and then sell those games, fine, but once its opened they should sell that copy as used. And if they have new copies behind the counter, they shouldn't get mad if someone asks for a sealed copy. The gut copy should be the last one sold. Best buy sells their display units of products once they are sold out of sealed units. But they clearly mark it as an 'Opened Box' item, and offer a discount on it. All we are saying is why can't GS do the same?

As for the posts about GS being anti-ps3, I can't speak for other GS/EBs, but at the one in Gastonia NC, I have heard clearly the employees giving customers (including myself) misinformation about the ps3. Maybe it's unintentional, and they are just idiots who know nothing at all about current gen games and gaming systems, but if so, they have no business working in a game store. If things like this didn't honestly keep happening to people at Gamestop stores, maybe there wouldn't be so many little 'Oh my gosh! Guess what happened to me at Gamestop today' threads.

Let me put this as plain as I can. N one cares about you whining about us complaining about Gamestop. If these threads bother you, don't open them, because all they are is us venting our frustration by retail horror stories with other people who have had the same experiences with the same company.

Here is your solution to the display cased games, don't buy the gut copies. If you want to complain, do it, nobody is forcing you to buy the gut copies. If you're not mature enough to say okay, fine, and not complain, or just say nevermind and walk out without going, "OH MY GOD THIS IS STUPID!" then do it. Here is my point, nobody is forcing you to buy the last two copies of a game. If you DO buy the last copy because you "have to have the game", look at the disk, if there is a mark, ask a manager to give you 10 percent off, and don't act like an ass.

If you give respect, you earn it. If one of you came into my store, and were like, "I am not going to buy this crap opened!!!" I'd say, "There is the door, wait until we get a shipment of wrapped copies, or go somewhere else sir/ma'am."

It's not like we force you to buy them, you choose to, and then you complain. Talk about idiotic.

That's like me complaining a company gave me a steak, after they said they ran out of fish and I said it was fine to get a steak for me instead.
TaintedEon

I prefer my games new and sealed. But if I can't find a new sealed copy anywhere, I have no problems buying an open copy. But doing so I would treat it like any other used copy of a game I buy. Check the disk/manual/package before purchase, and pay less money for it. In what way is it acting like an ass to expect to pay less for a used game than a new one?

If the company is out of new games, and I say "That's ok, I'll take that open/used copy" I'm not going to complain about my copy having been opened. Unless the company then tries to charge me for a new/unopened copy.

And like I said before, if the disk is perfect, it shouldn't matter. If the disk has marks on it, ask for 10% off. FFS, it's not hard.TaintedEon

If the disk has marks on it, I won't buy it. If it is pristine, it's still used, and I will gladly buy it, for a discount. If you buy a used car, and the car has no scratches in the paint, would you pay the same as if it was brand new? Used is used, and should be cheaper.

You're basically stating a used game is a game taken out of it's box...that's completely asinine. Talk to the CEO of the company and see what he thinks about your claim, I can't do anything for you there mate.TaintedEon

Gamestop employees can check out the gut copies and take them home and play them. That makes them used. Maybe not purchased by anyone, but used. As a customer, I have no way of knowing if a particular copy has been taken home, so I must assume that it has been, and is therefore used. So yes, as far as I am concerned, any copy that has been opened and removed from it's case is a used game.

Other stores think like me. If I go into a Best Buy and want to buy a product, and they are sold out, except for the display model that has been removed from it's box, they will sell me that display model as an 'Open Box' item, and charge me a discounted rate, since it is for all practical purposes a used model, even though it has never been purchased and never left the store.

There is nothing asinine about this concept. As a consumer, if I am paying for a new product, it should be in it's original factory-sealed condition. If no factory sealed units are available, I will take an opened one, as long as it is undamaged, and offered at a discount. Every store I've ever been in, other than GameStop agrees with me. If Gamestop's CEO, and you, disagree with me, and every other retail store I've been in, there's nothing I can do for you there mate.

Okay, and like I am saying, if you have an issue with the methods we use, talk to a CEO, we have numbers on our website.

If you have such a problem with Gamestop, why shop there then mate, seriously, I don't see where this is going.
TaintedEon

I buy most of my new games at Best Buy. But they don't always have all the titles, especially once the game has been out a little while. Wal-Mart's selection of PS3 games is generally spotty as well. So If I can't find a game I want at a bulk retailer, I go to the only dedicated game store in my area. And when I go there, I don't make a fuss, am friendly and polite, but am treated rudely at least half the time as soon as the employees find out I support the PS3 and not the 360. And so I come to a forum, and discuss my Gamestop experiences with others who have similar stories.

This whole exchange between you and me started when you came in rampaging about people complaining about GS/EB stores. Personally, I have never bought a gut copy of a new game, but I do think paying new prices for opened games is ridiculous, and so I, being one who enjoys a debate, debated the matter with you on the principal of it. It's really not going anywhere, because you will continue to stand by your company's policy, and I will continue to think it is idiotic to pay full price for a product that has been opened and used, no matter how silly of me that may be.

Meanwhile, I have no choice but to go to Gamestop and try to buy a new (unopened) PS3 game and hope to not be treated rudely by the employees, as my family game me GS gift cards for Christmas. More than likely, this will result in a 'Oh my Gosh, guess what happened to me at Gamestop today' thread sometime in the next few days. You have my permission to ignore it when it happens.

In other news, Happy New Years, and don't take any of my complaints about Gamestop's policies, or about the Gamestop employees at the particular GS I shop at as being aimed personally at you, unless you happen to be in charge of making corporate policy, or are a rude 360 fanboy who is rude to ps3 owners and passes off misinformation in your store, neither of which, I believe, is the case.

TaintedEon,

Since you work for Gamestop I have a question for you. Do you believe shrink wrapping a gutted copy and then selling it to a customer who asks for a new sealed copy to be correct? Selling it to them for the NEW price not a USED price btw.

Here is your solution to the display cased games, don't buy the gut copies. If you want to complain, do it, nobody is forcing you to buy the gut copies. If you're not mature enough to say okay, fine, and not complain, or just say nevermind and walk out without going, "OH MY GOD THIS IS STUPID!" then do it. Here is my point, nobody is forcing you to buy the last two copies of a game. If you DO buy the last copy because you "have to have the game", look at the disk, if there is a mark, ask a manager to give you 10 percent off, and don't act like an ass.

If you give respect, you earn it. If one of you came into my store, and were like, "I am not going to buy this crap opened!!!" I'd say, "There is the door, wait until we get a shipment of wrapped copies, or go somewhere else sir/ma'am."

It's not like we force you to buy them, you choose to, and then you complain. Talk about idiotic.

That's like me complaining a company gave me a steak, after they said they ran out of fish and I said it was fine to get a steak for me instead.
TaintedEon

Perhaps if all gut copies were a couple bucks off or 5 - 10%, the system would be better. That 5 - 10% is a lot of money when you add it all up though, so I doubt we will ever see anything like that.