[QUOTE="Dreams-Visions"][QUOTE="D_Znuhtz"]No, I don't think it's too complicated. If you're too computer illiterate to turn a PS3 on, just don't bother. Keep cooking your sabretooth-tiger steaks over the first fire ever created.D_Znuhtz
I guess you're not in the tech industry. That kind of attitude would certainly get you fired. The push for simplicity is a constant struggle in the industry...we constantly strive to make things more simple for everyone. The minute people take that kind of attitude is the minute that company begins its decent into bankrupcy.
Always respect people who have difficulties, because they are NEVER...EVER...alone.
You're right, I'm not in the tech industry, and as such I don't have a vested interest in making sure mouth-breathers are clever enough to read the literature that comes with the machine they just spent $600 on. If I was in the industry, then I would design products to be as simple, user-friendly, and intuitive as possible, but behind the scenes I would be shaking my head in disbelief at people that ask "so do I plug this thing in to a wall socket then? Is that what these prongs are for? I didn't say a single thing about selling products to people, btw, so I don't have any idea why you brought it up.
Some things are complicated. I think a line needs to be drawn, though, and when people call up for tech support before actually glancing at the product to see if they can make heads-or-tails out of it, or better yet, reading the manual, they should be slapped, not coddled. As a business, you have to coddle them because they have money, but personally I think it's pathetic, I feel like people are dumb and the rest of us are their enablers. They should be meeting us halfway.
Agreed. But we have to work and plan like they will not. Sucks...but that's the consumer. Gotta meet them where they're at, since we're trying to sell THEM the product. oh well.
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