PSN took a dollar from me?

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CTUDude

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#1 CTUDude
Member since 2007 • 972 Posts

I bought a $25 prepaid Visa card and I logged onto the Playstation Store to add the funds. I go to add all $25 and it says it cannot work, so I go to www.mybalance.ca to check my balance. It says that I made a purchase and that PSN took $1 from me leaving me with $24.

I know now you guys are gonna go "Wow it's just a dollar get over it" but when you pay $28 for $25 but can only charge $20 you'd be pissed. PSN only allows charging of $5 increments ($5, $10, $20) so with $4 just sitting there I can't get it into my PSN Account. So now instead of buying SSHD and PJM I can only get SSHD along with a balance of about $8.36 left.

So my question is, what the hell happened and why was I charged a dollar from PSN?

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watson_twenty5

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#2 watson_twenty5
Member since 2007 • 657 Posts
Dude, that sucks. But it's a perfectly rational question. I'd be wondering the same d**n thing. You may want to call Sony on that. Maybe you can get that dollar back. Then you can get your 2nd game. Good luck.
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Knivez0r

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#3 Knivez0r
Member since 2006 • 1467 Posts
Nah they let you buy exact price now, not only 5, 10 or 20
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CTUDude

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#4 CTUDude
Member since 2007 • 972 Posts

Nah they let you buy exact price now, not only 5, 10 or 20Knivez0r

Adding Funds to my wallet I can only add in denominations of $5. There's no option that I know of that will allow me to add $4 into the account =/

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watson_twenty5

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#5 watson_twenty5
Member since 2007 • 657 Posts

Nah they let you buy exact price now, not only 5, 10 or 20Knivez0r

Really? I didn't know that. Course I haven't tried to add funds since before 2.40 came out.

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Melkari

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#6 Melkari
Member since 2004 • 595 Posts
I stopped "adding funds" after my first purchase. Now I just go straight to the buy screen, which lets you just buy it for the exact amount it costs.
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BioShockOwnz

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#7 BioShockOwnz
Member since 2006 • 52901 Posts

Sadly, you got robbed. How will you ever get that dollar back? I recommend walking door to door and saying you're from a charity organization. It works for me.

:P

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djHaQ

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#8 djHaQ
Member since 2005 • 1872 Posts

It's not PSN that stole your dollar, it's the card. Read the little unfoldable manual that comes with it. It will explain all deductions, etc.

You should have waited longer for your card registration to take effect. That is probably why you had $1 taken from you. Again, read the manual and it should have $1 typed somewhere, and why it would be deducted. Possibly in a table format.

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TrevCubsOr21

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#9 TrevCubsOr21
Member since 2006 • 934 Posts
Im sure youve already found this, but some other guy on the forums somehow jacked you of a buck!
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jupiter1333

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#10 jupiter1333
Member since 2006 • 56 Posts

Sorry dude, you got robbed :shock:

http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=26483030&tag=recent_topics;title;1
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RazerOfHellVII

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#11 RazerOfHellVII
Member since 2008 • 510 Posts

[QUOTE="Knivez0r"]Nah they let you buy exact price now, not only 5, 10 or 20CTUDude

Adding Funds to my wallet I can only add in denominations of $5. There's no option that I know of that will allow me to add $4 into the account =/

This my friend is what u call being "robbed", sorry buddy, ik how ya feel

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CTUDude

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#12 CTUDude
Member since 2007 • 972 Posts

It's not PSN that stole your dollar, it's the card. Read the little unfoldable manual that comes with it. It will explain all deductions, etc.

You should have waited longer for your card registration to take effect. That is probably why you had $1 taken from you. Again, read the manual and it should have $1 typed somewhere, and why it would be deducted. Possibly in a table format.

djHaQ

I read the manual for all fees. No fee's are $1 also when I checked where the $1 went it clearly said Playstation Network not Visa. It was PSN not Visa otherwise I wouldn't have made the thread. Also the only fee you pay is the $3 at the beginning to activate but other than that there are no registration fees. =(

From now on when I get a prepaid I'm just going to cram all $25 right in instead of waiting.

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septemberluc

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#13 septemberluc
Member since 2006 • 2006 Posts
It is also very possible that the credit card was authorized for $1. It's a very common practice that is used to validate whether or not a credit card is good. They ping the card, so to speak, and put a temporary hold on a small amount (usually $1), and within 7-10 days, the authorization is released and the amount is refunded to the card. Gas stations do it all the time.
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bigLLL

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#14 bigLLL
Member since 2005 • 3688 Posts

If you add the credit card to ur account anything you buy will take the direct amount now, so no need to add funds

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Randy_Savage

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#15 Randy_Savage
Member since 2008 • 464 Posts

It is also very possible that the credit card was authorized for $1. It's a very common practice that is used to validate whether or not a credit card is good. They ping the card, so to speak, and put a temporary hold on a small amount (usually $1), and within 7-10 days, the authorization is released and the amount is refunded to the card. Gas stations do it all the time.septemberluc

This is true, it's very common so hopefully your $1 will get refuned in a few days.

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zeroskater1015

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#16 zeroskater1015
Member since 2006 • 632 Posts

[QUOTE="Knivez0r"]Nah they let you buy exact price now, not only 5, 10 or 20CTUDude

Adding Funds to my wallet I can only add in denominations of $5. There's no option that I know of that will allow me to add $4 into the account =/

don't add funds just select the item and buy and it will add exact amount

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The_Rick_14

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#17 The_Rick_14
Member since 2006 • 9945 Posts

It is also very possible that the credit card was authorized for $1. It's a very common practice that is used to validate whether or not a credit card is good. They ping the card, so to speak, and put a temporary hold on a small amount (usually $1), and within 7-10 days, the authorization is released and the amount is refunded to the card. Gas stations do it all the time.septemberluc

I'm fairly certain that setptember here is correct. They make a $1 transaction test out the card so to speak. This dollar will be returned to your balance one way or another later on. I'm not sure if they take a dollar off your first purchase or if they just refund it.

As far as adding funds, like others have said. Just enter the card info for your account, go purchase what you want from the store and it will add only the necessary funds for that purchase to the wallet, then deduct it. Allowing you to only spend exat amounts without any unusable funds left over.

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LittleYoshi

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#18 LittleYoshi
Member since 2004 • 1490 Posts

I stopped "adding funds" after my first purchase. Now I just go straight to the buy screen, which lets you just buy it for the exact amount it costs.Melkari

I though we always needed to add funds.......(no wonder)

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patton101

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#19 patton101
Member since 2003 • 446 Posts
lol robbed? Oh the ignorance of kids. You were not "robbed". PSN deducts 1 dollar from credit cards and/or bank accounts to verify it and hold a place for your transcation. It is then refunded within 3-5 days of its initial charge. The couple posters above are correct. Gas stations do it all the time when you pay at the pump and not inside. You will actually pay 1 dollar for your gas no matter how much you bought and after around 3 days the dollar is refunded and you are then charged the full amount of your purchase.
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AaronHullLfc

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#20 AaronHullLfc
Member since 2008 • 863 Posts
Just when you hought Sony had enough money then they go and do this, must be trying to pay back the millions they spent on Killzone 2
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j-bldes

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#21 j-bldes
Member since 2003 • 443 Posts
To buy out an exact amount is easy. All you have to do is have a credit card(prepaid is fine) associated with your account, but do not add the funds. Have the selected item added to your account and continue to check out. Then it will ask you, "Do you wish to add funds to your account for the purchase of "XX.XX$" (you might get a message telling you don't have enough funds too). Just confirm and it will add the exact amount leaving over the rest. Also you could have gotten a service charge from somewhere for using that card. IDK where it could have came from, but when someone gave me a prepaid visa gift card, for some reason I had gotten a dollar taken away too.
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OfficialBed

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#22 OfficialBed
Member since 2005 • 17668 Posts
i have no idea man
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#23 G-Legend
Member since 2005 • 7387 Posts

Im sure youve already found this, but some other guy on the forums somehow jacked you of a buck!TrevCubsOr21

LMFAO I remember that thread, that's exactly what I was thinking when I read this.

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The_Avenger86

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#24 The_Avenger86
Member since 2008 • 25 Posts
It's not the card. It happened to me too. This is the second time it has happened to me.
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Stasis152

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#25 Stasis152
Member since 2005 • 25 Posts

Yes, it is annoying that the Playstation netowrk has to do the temporary authorization since the amounts you can get in your virtual wallet are pretty small. This is from Sony's website:

If you make multiple purchase attempts at the PlayStation®Store, each attempt may create a temporary authorization* (i.e. held funds) for that amount in your credit card account.

When purchasing items at the PlayStation®Store with your credit card, the purchase amount can appear on your bank statement even if the transaction did not complete successfully during the time of (attempted) purchase. In these instances, the purchase amount appearing on your statement are not actual charges, but they are temporary authorizations.* Nothing is actually charged or withdrawn from your account (since the PlayStation®Store transaction failed), however, temporary authorizations can be held from your total credit card balance until it is automatically dropped by your bank.

*Temporary authorizations are held against your balance to guarantee the funds for the transaction amount. Since this may affect your available remaining balance, we recommend contacting your bank for exact policies on temporary authorizations. How long authorized funds are held is determined by your bank's policies. Please note that Sony Computer Entertainment America (SCEA) does not have the ability to manually drop these authorizations from your bank or credit card account. Most financial institutions hold authorized funds anywhere from approximately 5 to 7 business days, however, some banks may hold them longer. For your bank's specific policies, please contact them directly.