So now I lose everything... thanks a big heap...

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Essian

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#51 Essian
Member since 2007 • 3444 Posts

I think you charged the $300 worth in games and are trying to play it off.

ekultus
troll
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zbdyx

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#52 zbdyx
Member since 2007 • 2055 Posts

I think you charged the $300 worth in games and are trying to play it off.

ekultus
Why the hell would he even tell us this story? He could have just kept this to himself. I somewhat believe him. I know I am probably going to get moderated, but this is the stupidest post I have ever read.
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PetJel

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#53 PetJel
Member since 2009 • 3725 Posts

Having to deal with sonys customer support was one of the worst things i have ever experienced.

MassiveKaos
ANY customer support is terrible. 99% of the time the customer support center is only hired to work for a company, thus unexperienced, unrelated and uninformed using random workers.
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-ColinR-

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#54 -ColinR-
Member since 2009 • 424 Posts

Try this video. It worked for a friend of mine when his account was taken. :)

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ReaperV7

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#55 ReaperV7
Member since 2008 • 6756 Posts
life isn't fair. Just letting you know. People get away with more things unnoticed.
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MassiveKaos

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#56 MassiveKaos
Member since 2006 • 3876 Posts

Well that sucks, but I'm sure you can fight it with Sony.

Make sure you format the HDD yourself next time, and probably clear your cc info after every purchase. In fact, I'm going to do that for my PS3 and PSP right now.

Whoever made those purchases still had to figure out your account pw though.

Gxgear

Not really if you save password and email address like alot of us do including myself... Hmm maybe i should change that...

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MonkeySpot

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#57 MonkeySpot
Member since 2010 • 6070 Posts

This is why I don't save passwords ANYWHERE electronically. I hand-write them in a notebook, and that book stays at home hidden in my room. I have, what now seems in hindsight, a healthy fear of this sort of thing happening... oddly enough, it started for me when I bought a used Xbox and the XBL account was all still there along with game saves, etc. It was a window into someone else's life, all there for me to see and use, if I felt like it (which i never actually did - I have a moral compass and it still points North).

Honestly, what I would have done in the case of a YLOD, would be to change every aspect of the account I could so that the info on the bricked drive wasn't current. The techs who saw that HDD were probably instrumental in the heist, or at the very least, indirectly responsible... but I really sort of side with the post which said you are responsible for the final line. If you knew there was stuff on the drive, you could have taken steps.

People are scum. Including me. I'm no saint. I just don't include stealing in my lexicon of human frailties.

I'm really, REALLY sorry that this "lesson" had to go down as it did, I'm positive you didn't deserve any of it. I wish there was some way for us to help you out.

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Gxgear

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#58 Gxgear
Member since 2003 • 10425 Posts

[QUOTE="Gxgear"]

Well that sucks, but I'm sure you can fight it with Sony.

Make sure you format the HDD yourself next time, and probably clear your cc info after every purchase. In fact, I'm going to do that for my PS3 and PSP right now.

Whoever made those purchases still had to figure out your account pw though.

MassiveKaos

Not really if you save password and email address like alot of us do including myself... Hmm maybe i should change that...

There's an option to make the system ask you for your account pw every time you try to make a purchase. It would be ridiculously dumb to not have it enabled because anyone can literally turn on your PS3 and charge a bunch of items to the account.