Sonys biggest downfall for me right now...

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Nolan16

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#1 Nolan16
Member since 2006 • 4022 Posts

149.99$ to reapir my ps3 cool? what a crock of sh*t had the system since day 1 where i bought it for 600$ at least they could do is reapir the fu*cker for free..

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HarshGamer

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#2 HarshGamer
Member since 2008 • 2822 Posts
Now they cost about 250 - 300 $, soooo....
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Nolan16

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#3 Nolan16
Member since 2006 • 4022 Posts

they cost more then 250-300 my friend still in the 300s-400s plus its bs that this problem isnt event he consumers fault yet they still charge them.

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HarshGamer

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#4 HarshGamer
Member since 2008 • 2822 Posts

they cost more then 250-300 my friend still in the 300s-400s plus its bs that this problem isnt event he consumers fault yet they still charge them.

Nolan16
True, but that's how all major companies do it. You go to apple to fix your macbook, they'll tell you to buy a new macbook rather then fix it.
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Denji

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#5 Denji
Member since 2003 • 12757 Posts

Sony Warrenties = Big pile of suckage

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LP4EVA2005

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#6 LP4EVA2005
Member since 2004 • 8585 Posts

149.99$ to reapir my ps3 cool? what a crock of sh*t had the system since day 1 where i bought it for 600$ at least they could do is reapir the fu*cker for free..

Nolan16
yea i here ya man..or if not make it free AT LEAST lower the cost! ($150 is to steep)
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360hammer

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#7 360hammer
Member since 2009 • 2596 Posts

No where near as bad as other consoles :D.

Try $500 console lasted 4 months and waited 6 weeks to recieve a beat down refurb. $150 for a repair is really not a big deal because I'm assuming you've had the console for a while.

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emitsu97

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#8 emitsu97
Member since 2003 • 10720 Posts
$150 repair is not bad at all.
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PepitoneConQues

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#9 PepitoneConQues
Member since 2008 • 746 Posts
[QUOTE="Nolan16"]

they cost more then 250-300 my friend still in the 300s-400s plus its bs that this problem isnt event he consumers fault yet they still charge them.

HarshGamer
True, but that's how all major companies do it. You go to apple to fix your macbook, they'll tell you to buy a new macbook rather then fix it.

Unfortunately modern technologies are not built to last, my old iPod lasted 3 years before dying, I now have a iTouch and I was warned that they are prone to dying at an early age. Its all about making money, not just for Apple, for everyone what is their motivation for making a product that last for several years when you can make a **** one that dies in a year so you can buy another one? and as far as I know if the PS3 gets the "yellow light of death" then you send it back and get one for free, similar to Xboxs policy for the RRoD if it is a random, unrelated issue....then oh well read the warranty next time
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TJSAGE

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#10 TJSAGE
Member since 2006 • 3540 Posts

Most companies wont offer anything after the warranty is up

Plus its 150 for a brand new 1, not to fix it

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coughlanio

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#11 coughlanio
Member since 2005 • 4306 Posts
I got a 2 year extended warranty, so I assume, by the time that has run out (December next year), PS3 will be around the $250 range, so even if it breaks, I can easily afford a new console.
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Sepewrath

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#12 Sepewrath
Member since 2005 • 30712 Posts
$150 repair is not bad at all.emitsu97
It is when the failure is no fault of your own, if I dropped my system and it stopped working and they charged me 150 bucks, fine. However my bluray drive failing after 13 months along with the thousands of other people with this problem or the YLOD problem should rest solely with Sony. They should be responsible for the shortcomings of their hardware.
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sa10kun

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#13 sa10kun
Member since 2007 • 4290 Posts

Nintendo charges 90 bucks for an out of warranty wii. Does anyone know how much ms charges for an out of warranty 360?

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Denji

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#14 Denji
Member since 2003 • 12757 Posts

[QUOTE="emitsu97"]$150 repair is not bad at all.Sepewrath
It is when the failure is no fault of your own, if I dropped my system and it stopped working and they charged me 150 bucks, fine. However my bluray drive failing after 13 months along with the thousands of other people with this problem or the YLOD problem should rest solely with Sony. They should be responsible for the shortcomings of their hardware.

I feel the same way man.

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knicknut17

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#15 knicknut17
Member since 2003 • 1987 Posts

Amazing how everyone wants everything for free all the time...I think $150 to get a new PS3 is a very reasonable considering you're going to get a 60 GB model back in return. You can't even buy these models anymore...I called and asked Sony about this too.

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Valentino07

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#16 Valentino07
Member since 2005 • 1601 Posts

Nintendo charges 90 bucks for an out of warranty wii. Does anyone know how much ms charges for an out of warranty 360?

sa10kun

....$100 for most cases.

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emitsu97

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#17 emitsu97
Member since 2003 • 10720 Posts

[QUOTE="emitsu97"]$150 repair is not bad at all.Sepewrath
It is when the failure is no fault of your own, if I dropped my system and it stopped working and they charged me 150 bucks, fine. However my bluray drive failing after 13 months along with the thousands of other people with this problem or the YLOD problem should rest solely with Sony. They should be responsible for the shortcomings of their hardware.

What was the warranty period again? I bought two 60GB's brand new, one was a Day 1 and both are working perfectly fine. Do the math and see what 3-5% manufacturing defect rate looks like. Btw, that $150 is for parts, labor, two way insurance and two way shipping on a not so light, no so inexpensive package.

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Denji

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#18 Denji
Member since 2003 • 12757 Posts

Amazing how everyone wants everything for free all the time...I think $150 to get a new PS3 is a very reasonable considering you're going to get a 60 GB model back in return. You can't even buy these models anymore...I called and asked Sony about this too.

knicknut17

It's not new. You get a referb.

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knicknut17

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#19 knicknut17
Member since 2003 • 1987 Posts

[QUOTE="knicknut17"]

Amazing how everyone wants everything for free all the time...I think $150 to get a new PS3 is a very reasonable considering you're going to get a 60 GB model back in return. You can't even buy these models anymore...I called and asked Sony about this too.

Denji

It's not new. You get a referb.

I never said you would get a new system. What I am saying is that if you send them a 60 GB model, they'll send you a 60 GB model back. And for the record, this $150 replacement fee lasts FOREVER...you bought a launch system? What if it dies 3 years from now? Still 150 to fix it! It's seriously not a bad deal. Things break. Nothing lasts forever. I called Sony and specifically asked about this. Don't believe me? Call them and ask.
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RotaryRX7

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#20 RotaryRX7
Member since 2003 • 7184 Posts
All electronics have a percentage of failures and DOA's. This is one reason why warranties exist. If companies repaired everything for free, they would all go bankrupt. The warranty is limited, and when it passes that limit, there's no freebies. In some cases it does suck, but really...what do you expect companies to do? Make flexible warranties that say "When you have a failure that's not your fault, we'll fix it, even if it's 30 years after the product was purchased!" They have to draw the line somewhere....
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emitsu97

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#21 emitsu97
Member since 2003 • 10720 Posts
[QUOTE="RotaryRX7"]All electronics have a percentage of failures and DOA's. This is one reason why warranties exist. If companies repaired everything for free, they would all go bankrupt. The warranty is limited, and when it passes that limit, there's no freebies. In some cases it does suck, but really...what do you expect companies to do? Make flexible warranties that say "When you have a failure that's not your fault, we'll fix it, even if it's 30 years after the product was purchased!" They have to draw the line somewhere....

Now here's someone who knows about out of warranty repairs. He likes wankels for crying out loud! :lol: :cry:
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jessica_bie

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#22 jessica_bie
Member since 2007 • 30 Posts

you know, i got the ipod touch when it first came out forever ago & mine's still alive and fully operational. hope yours has a long life too!

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RotaryRX7

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#23 RotaryRX7
Member since 2003 • 7184 Posts
[QUOTE="RotaryRX7"]All electronics have a percentage of failures and DOA's. This is one reason why warranties exist. If companies repaired everything for free, they would all go bankrupt. The warranty is limited, and when it passes that limit, there's no freebies. In some cases it does suck, but really...what do you expect companies to do? Make flexible warranties that say "When you have a failure that's not your fault, we'll fix it, even if it's 30 years after the product was purchased!" They have to draw the line somewhere....emitsu97
Now here's someone who knows about out of warranty repairs. He likes wankels for crying out loud! :lol: :cry:

lol I'll show you a wankel! :P

you know, i got the ipod touch when it first came out forever ago & mine's still alive and fully operational. hope yours has a long life too!

jessica_bie
lol wut?
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rahul_rul210

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#24 rahul_rul210
Member since 2006 • 995 Posts
same with microsoft it's only with the rrod they fix free
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hotfiree

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#25 hotfiree
Member since 2006 • 2185 Posts
[QUOTE="HarshGamer"][QUOTE="Nolan16"]

they cost more then 250-300 my friend still in the 300s-400s plus its bs that this problem isnt event he consumers fault yet they still charge them.

PepitoneConQues
what is their motivation for making a product that last for several years when you can make a **** one that dies in a year so you can buy another one?

Maybe so people dont boycott the company and go to another mp3 maker or in this case microsoft or nint Although the ps3 is very very tough
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nethernova

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#26 nethernova
Member since 2008 • 5721 Posts
$150 repair is not bad at all.emitsu97
Depends on the repair. It's just fishy when somebody wants a certain amount of money without even knowing what's broken yet.
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yokofox33

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#27 yokofox33
Member since 2004 • 30775 Posts

It is quite expensive, but I have a 60gb model so I'd be willing to pay the 150 dollar fee to get it back. Rather not buy another PS2 if I don't have to.

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AGMing

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#28 AGMing
Member since 2003 • 1694 Posts

just be nice to the sony reps, my console died 4 months outside its warranty and sony shipped out a replacement and took my broken console free of charge.

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wooooode

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#29 wooooode
Member since 2002 • 16666 Posts
Everyone thinks it is a rip because M$ fixes for free but they legally had to due to lemon laws of the U.S.. With a falure rate that high people could have started demand full refunds and they would have to legally do so.
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Mcortijo01

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#30 Mcortijo01
Member since 2003 • 2589 Posts

149.99$ to reapir my ps3 cool? what a crock of sh*t had the system since day 1 where i bought it for 600$ at least they could do is reapir the fu*cker for free..

Nolan16

Would you rather pay another 400-500 bucks for a new PS3 or 150 to fix it?

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Bow-T_88

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#31 Bow-T_88
Member since 2007 • 1544 Posts

149.99$ to reapir my ps3 cool? what a crock of sh*t had the system since day 1 where i bought it for 600$ at least they could do is reapir the fu*cker for free..

Nolan16
Get an xbox 360 elite.
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Bow-T_88

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#32 Bow-T_88
Member since 2007 • 1544 Posts
Everyone thinks it is a rip because M$ fixes for free but they legally had to due to lemon laws of the U.S.. With a falure rate that high people could have started demand full refunds and they would have to legally do so.wooooode
the ps3 failure rate is VERY HIGH i would think. VERY
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touchyourtoes

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#33 touchyourtoes
Member since 2009 • 626 Posts

I have an MGS 80GB PS3 and it works great. Of course, that's after the disc drive died on me in the first week!

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emitsu97

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#34 emitsu97
Member since 2003 • 10720 Posts
the ps3 failure rate is VERY HIGH i would think. VERYBow-T_88
What?
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shabab12

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#35 shabab12
Member since 2007 • 2613 Posts

[QUOTE="Sepewrath"][QUOTE="emitsu97"]$150 repair is not bad at all.Denji

It is when the failure is no fault of your own, if I dropped my system and it stopped working and they charged me 150 bucks, fine. However my bluray drive failing after 13 months along with the thousands of other people with this problem or the YLOD problem should rest solely with Sony. They should be responsible for the shortcomings of their hardware.

I feel the same way man.

Same, They should assess the damage and then decide if they will charge you or not. If my PS3 breaks (God forbid) i will be furious if i have to pay.
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Bow-T_88

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#36 Bow-T_88
Member since 2007 • 1544 Posts
[QUOTE="Bow-T_88"]the ps3 failure rate is VERY HIGH i would think. VERYemitsu97
What?

WHAT? I GOT THE YLOD AND I KNOW A LOT OF PEOPLE WHO HAS GOTTEN IT THATS WHAT..when it happens to you, you dont say OH WELL ATLEAST ITS NOT VERY HIGH, u say DAMN! ..
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Bow-T_88

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#37 Bow-T_88
Member since 2007 • 1544 Posts
sony hasnt publicly said this is a problem, u kno, so a lot of people will just speculate that you contributed to its malfunction. Just waiting for my brother to come home from work and deal with it for me. I dont want another console for the next couple of years until i know for sure i can replace them with my own money. U KNOW, ps3 60 gb is a piece of crap. I highly recommend people to REFRAIN FROM BUYING ONE. and i was the one getting modded because i clown people about lying about ylod lol.
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jake44

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#38 jake44
Member since 2003 • 2085 Posts

I got mine day one as well. $150 is a bit much, but at least you didn't have to buy a new one.

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lovinsavanna

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#39 lovinsavanna
Member since 2005 • 25 Posts

Most companies wont offer anything after the warranty is up

Plus its 150 for a brand new 1, not to fix it

TJSAGE

refurbished one

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sam_nintendo

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#40 sam_nintendo
Member since 2005 • 2066 Posts
[QUOTE="emitsu97"][QUOTE="Bow-T_88"]the ps3 failure rate is VERY HIGH i would think. VERYBow-T_88
What?

WHAT? I GOT THE YLOD AND I KNOW A LOT OF PEOPLE WHO HAS GOTTEN IT THATS WHAT..when it happens to you, you dont say OH WELL ATLEAST ITS NOT VERY HIGH, u say DAMN! ..

The fact is: the PS3 does have a low fail rate, and your caps-lock yelling doesn't change that.
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zmbi_gmr

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#41 zmbi_gmr
Member since 2008 • 3590 Posts

same with microsoft it's only with the rrod they fix free rahul_rul210

that's not quite right. i remember hearing that they are also warranting an Error message that shuts the system down similar to the RROD. i tried looking this up, but found nothing.

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Bow-T_88

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#42 Bow-T_88
Member since 2007 • 1544 Posts
Sony will charge 150 , but to ship it from here will be 100 US, and when it comes back, to get it from the post office will be 50. So yea, my ps3 is back in its box. It was nice earning trophies but now i'm out of the gaming world for some years.
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Diddies

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#43 Diddies
Member since 2007 • 2415 Posts

Most companies wont offer anything after the warranty is up

Plus its 150 for a brand new 1, not to fix it

TJSAGE

No they don't. They send you a refurbished one.

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stripbeer

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#44 stripbeer
Member since 2009 • 25 Posts

these days your lucky to find a piece of technology that will last longer then 3 years. how long have you had your PS3? 2 or 3 years? I think your lucky that it was just $150 realistically.

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jasopan

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#45 jasopan
Member since 2006 • 2360 Posts
lol idc, mines working and im happy :)
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CajunShooter

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#46 CajunShooter
Member since 2006 • 5276 Posts

149.99$ to reapir my ps3 cool? what a crock of sh*t had the system since day 1 where i bought it for 600$ at least they could do is reapir the fu*cker for free..

Nolan16
Sony has a year warranty which is the same thing a lot of companies will offer unless of course you pay for extended coverage. Seriously Sony can't cover your system for 5-10 years. That is just bad business. Look at the hit Microsoft has had to take just to fix their 360s. Sony just can't afford to pony up what was it 300 million to cover systems for 3 years. It does seem like a lot of the launch 60Gbs are starting to go out (mine did), but that's life.
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Terrencec06

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#47 Terrencec06
Member since 2008 • 4025 Posts

That and the PSN

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Sokol4ever

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#48 Sokol4ever
Member since 2007 • 6717 Posts

That and the PSN

Terrencec06

Nothing wrong with PSN. It works great.

It's unfortunate that the OP's system failed but just like any electronic - buy the warranty. Nothing last forever, unfortunately. ;)

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codezer0

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#49 codezer0
Member since 2004 • 15898 Posts
Now they cost about 250 - 300 $, soooo....HarshGamer
But a good one will set you back $1000+. The fail they try to sell now as a ps3 is an insult.
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samleon05

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#50 samleon05
Member since 2005 • 397 Posts

Pricing in general is Sony's problem. The repair price and PS3 price.