Sonys biggest downfall for me right now...

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codezer0

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#51 codezer0
Member since 2004 • 15898 Posts

Pricing in general is Sony's problem. The repair price and PS3 price.

samleon05
This I can agree with. That and the fact that Sony's (un)fees for service are usually categorized as *DIAGNOSTIC* fees. Meaning that by the letter of contract, you're only paying them to find out what's wrong with your system when you do ship it in. It's at their discretion to either repair, replace or do nothing to it at all. My brother had to find this out the hard way with the ps2. :(
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Wild_Card

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#52 Wild_Card
Member since 2005 • 4034 Posts

I agree with the TC. with products that cost what these do i think the manufacturer "sony" should have confidence enough in there product to give a 3 year warrenty at the least. or at the very least have a sliding scale for repair cost. what i mean by that is, say the ps3 has a 1 year warrenty. something goes bad with in the secound year of ownership charge 50 bucks for reapair ect ect.

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Mr_Splosher

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#53 Mr_Splosher
Member since 2009 • 772 Posts

149.99$ to reapir my ps3 cool? what a crock of sh*t had the system since day 1 where i bought it for 600$ at least they could do is reapir the fu*cker for free..

Nolan16
My friend got the PS3 on release date and his broke in like March and Sony fixed his for free.
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Diddies

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#54 Diddies
Member since 2007 • 2415 Posts

I agree with the TC. with products that cost what these do i think the manufacturer "sony" should have confidence enough in there product to give a 3 year warrenty at the least. or at the very least have a sliding scale for repair cost. what i mean by that is, say the ps3 has a 1 year warrenty. something goes bad with in the secound year of ownership charge 50 bucks for reapair ect ect.

Wild_Card

A sliding scale? I laugh when I see this. Because it cost sony the same every time they fix it. It's not like opps...This is a 3 year old model...It will got extra because it is older.

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emitsu97

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#55 emitsu97
Member since 2003 • 10720 Posts
So I take it nobody has ever had to have their PC, washer, dryer, refrigerator, car,etc. repaired outside of warranty because every manufacturer in each of those industries covers their product for eternity. I wonder why the Realtor offered me a home appliance warranty when I bought my house. Weird.
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Diddies

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#56 Diddies
Member since 2007 • 2415 Posts

So I take it nobody has ever had to have their PC, washer, dryer, refrigerator, car,etc. repaired outside of warranty because every manufacturer in each of those industries covers their product for eternity. I wonder why the Realtor offered me a home appliance warranty when I bought my house. Weird.emitsu97

WOW...I don't know any PC or carcompanies that cover there product for eternity. So are you saying if I have a new vehicle...20 years from now...if something goes wrong...they will fix it for free. lol think about stuff before you say it.

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emitsu97

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#57 emitsu97
Member since 2003 • 10720 Posts

WOW...I don't know any PC or carcompanies that cover there product for eternity. So are you saying if I have a new vehicle...20 years from now...if something goes wrong...they will fix it for free. lol think about stuff before you say it.

Diddies

Reread my post and see if you can detect the sarcasm on the second run through.

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360hammer

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#58 360hammer
Member since 2009 • 2596 Posts

[QUOTE="Diddies"]WOW...I don't know any PC or carcompanies that cover there product for eternity. So are you saying if I have a new vehicle...20 years from now...if something goes wrong...they will fix it for free. lol think about stuff before you say it.

emitsu97

Reread my post and see if you can detect the sarcasm on the second run through.

LOL

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RotaryRX7

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#59 RotaryRX7
Member since 2003 • 7184 Posts
lol think about stuff before you say it.Diddies
That's the most wise thing you said in your post. Maybe you should follow that wisdom too. Clearly your sarcasm detector is broken. ;)
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g3toutj00

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#60 g3toutj00
Member since 2008 • 127 Posts
why should the company fix something after there manufacture warranty runs out? crap happens things break. its like a car after ur warranty period is up u pay for all the fixes out of ur own pocket.. Thats why u can buy extended warranty. I did it and if my system breaks i will just walk into the store were i bought it and they will hand me a new one 50 bucks for 2 years of extra warranty is cheaper then 200 bucks to fix.
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darkscorpion08

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#61 darkscorpion08
Member since 2009 • 303 Posts

thats right why if we need to repair our ps3 we need to pay?

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samuraiguns

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#62 samuraiguns
Member since 2005 • 11588 Posts

Sony Warrenties = Big pile of suckage

Denji
The only reason why is because their products only have "low failure rate".
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edthetinker

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#63 edthetinker
Member since 2007 • 1373 Posts

I agree with the TC

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Ninja_Zombie83

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#64 Ninja_Zombie83
Member since 2009 • 1893 Posts
I feel for the OP. Things these days don't last forever like they used to. Now they give us these crappy warrenty things in case something happens and we end up having to PAY for an extended warrenty if we want one. 2% falure rate is only cool when you are the other 98% who don't have issues but they should make it 100% with the amount of money it costs me to pay for a system. I mean, sure the average falure rate for products is 4% and Sony's half that, but if it happens to me, thats 100%! Sony is a charitable company who should do everything for free since we have to spend money on their products for THEM. Its not like they have to pay their people to fix things or parts and stuff. Having to spend that $100 bucks is just insane. I'm sure I take care of my product like they say I should because its not my fault a company worth 40+ billion dollars has no idea what they are doing. Gah Sony nubs. I hate them. I hate their stupid product and how much it costs and I hate I having to wait so long to buy more of the stuff I complain about. Maybe me and the 2% will just quit buying their things and bankrupt the whole company (since we have such a huge impact). Better yet, i'll just complain.
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