Start operation error message?

This topic is locked from further discussion.

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jasonis007

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#1 jasonis007
Member since 2008 • 107 Posts

***UPDATE*** It now see the disc and when I go to load it I get this " An error has occurred during the start operation. (80010514)

So I'm playing CoD WaW when the match ended and it goes to the loading screen and just sits there forever so I hold the PS button and try to quit the game and it just sits there forever also so I just turn it off using the switch. When I turn it back on it says theres a new Software update, so I proceed to download it. Upon finishing the download it installs it then reboots itself. When the system rebooted, I ofcourse proceed to load WaW back up but long behold the icon for the game isn't there. I ejected the disc and put it back in and still nothing, so I then tried to load Modern Warfare and yet again nothing. I then tried a DVD and after a little bit it loaded. I THEN tried WaW again and it found the disc, so I continued to go on and play but recieved an error message saying something about the Startup operation failed and then the error code. Now, I would give the exact code and description of the error message granted the PS3 system identify the disc but no, it won't even see the disc now.

So, has anyone had this problem yet, or know a solution to this problem? I did go on to Playstations website to find out information about this update but they are still advertising the 2.70 update

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NaughtyRag

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#2 NaughtyRag
Member since 2009 • 2309 Posts

stick to one thread

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jasonis007

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#3 jasonis007
Member since 2008 • 107 Posts

stick to one thread

NaughtyRag
they closed the other one for "disruptive posting" idk how it was disruptive. and i am now in the process of restoring the ps3. it said it would take 2.5 hours
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NaughtyRag

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#4 NaughtyRag
Member since 2009 • 2309 Posts

lol really it got locked that is awesome..

there is a help thread that you could post your problem in there..

it had nothing to do with the update.. it's like turning a system off while you're saving a game, there is a great chance the data becomes corrupt..

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jasonis007

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#5 jasonis007
Member since 2008 • 107 Posts

lol really it got locked that is awesome..

there is a help thread that you could post your problem in there..

it had nothing to do with the update.. it's like turning a system off while you're saving a game, there is a great chance the data becomes corrupt..

NaughtyRag
It was not saving, the light was not blinking. and why wouldnt any other game work or a DVD? explain that.
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NaughtyRag

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#6 NaughtyRag
Member since 2009 • 2309 Posts

i said it's like if it were saving and you quit..

didn't you say dvd movies work?

the data for games either save data utility or game data utility could have become corrupt..

try deleting then installing again.. if that doesn't work reformat..

or you can do the most intelligent move and call sony..

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jasonis007

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#7 jasonis007
Member since 2008 • 107 Posts
ok reformatting is complete, i set everything back up, and it still does not see the disc at all. I do get the loading circle thing in the top right hand corner next to the time, but it goes away after like 20seconds.
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touchyourtoes

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#8 touchyourtoes
Member since 2009 • 626 Posts

Bad news bud, your disc drive bit it. Call Sony and have them fix it, won't cost you a cent if you're still under warranty, be ready to pony up $150 if you aren't.

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jasonis007

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#9 jasonis007
Member since 2008 • 107 Posts

Bad news bud, your disc drive bit it. Call Sony and have them fix it, won't cost you a cent if you're still under warranty, be ready to pony up $150 if you aren't.

touchyourtoes
here lies a problem....i bought it used at gamestop, and i do have a sales receipt like sony wants to be sent in with the system, but will they service a system that was bought used nd is it still covered under warranty? oh and its a 40gb.
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jasonis007

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#10 jasonis007
Member since 2008 • 107 Posts
well i filed out the online service request, now im just waiting to receive packing and shipping instructions through email. and it says my system is still covere under warrenty, so yay i guess. this sucks hardcore. my brother has an old 60gb and we played the crap out of the thing and it still works fine but mine has to die after just 3 months......so pi$$ed off right now
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touchyourtoes

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#11 touchyourtoes
Member since 2009 • 626 Posts

Good question. Does it say used PS3 on the receipt, or does it just say PS3? You could always call the store and see what they say as it should be covered under the store 's warranty policy. I'd also call Sony, free call, and tell them the situation, you have a purchase receipt so they might cut you a break as well.

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jasonis007

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#12 jasonis007
Member since 2008 • 107 Posts

Good question. Does it say used PS3 on the receipt, or does it just say PS3? You could always call the store and see what they say as it should be covered under the store 's warranty policy. I'd also call Sony, free call, and tell them the situation, you have a purchase receipt so they might cut you a break as well.

touchyourtoes
it does say used on the receipt but it also says i can only return the product within 30days to the store. And my stupidass didnt purchase the 50 dollar in store warranty. SO STUPID!!! Im going to call sony just to make sure its still covered even though it said it was on the website
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jasonis007

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#13 jasonis007
Member since 2008 • 107 Posts
Nope not covered. And I'm the only person who has had this problem so far. They said its happened with past updates but not this one yet. So looks like i'll be paying 149.99 + tax as they said.....I hate you Sony.
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touchyourtoes

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#14 touchyourtoes
Member since 2009 • 626 Posts

Some people have searched ebay for the disc drive, and used you tube for instructions on replacing the disc drive yourself. If you feel confident in your own skills it will save you some money. It's what I plan to do if mine breaks outside of the warranty again.

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jasonis007

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#15 jasonis007
Member since 2008 • 107 Posts

Some people have searched ebay for the disc drive, and used you tube for instructions on replacing the disc drive yourself. If you feel confident in your own skills it will save you some money. It's what I plan to do if mine breaks outside of the warranty again.

touchyourtoes
i dont have the patients to change a disc drive, i get frustrated easily lol, but thanks for the advise. i might look into it cause i know people who can change it for me.
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Valkirye22

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#16 Valkirye22
Member since 2009 • 130 Posts
hey man how did you fix it at the end? i got the same thing you described also playing WaW sometimes i get the error report and sometimes he lets me in the game but as soon as i wanna go to the match it loads for eternity..... i put the other game in it he reads Mirror's Edge but all i get is that start error report... 80020514 something like that ....