How Bad has RROD hurt the 360 in sales?

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hyperkass

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#101 hyperkass
Member since 2009 • 938 Posts

BIG.

BIG.

BIG.

its undestandable.

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mr-krinkles

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#102 mr-krinkles
Member since 2008 • 1641 Posts
I don't know but I definitely would have bought a 360 over the PS3 two years back had it not been for the RROD. Good thing I bumped across it online otherwise I too would have a machine that would leave me screwed after the three year warranty.
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robobie

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#103 robobie
Member since 2007 • 2172 Posts
I doubt most consumers know about RROD when buying the 360. I didn't:(
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taker42

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#104 taker42
Member since 2007 • 1614 Posts
It will definitely as an effect on the buying decisions of people who spend alot of time on the internet on such news. For the huge majority that don't, very little.
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Dibdibdobdobo

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#105 Dibdibdobdobo
Member since 2008 • 6683 Posts
I've had 4x PS2's, 5x PSX's. Sony's failure rate cannot be any worse than Microsofts failure rate.
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KungfuKitten

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#106 KungfuKitten
Member since 2006 • 27389 Posts
It didn't hurt the sales. I think it might have even helped the sales, since so many people tend to buy multiple now just to be sure they can play.
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SemiMaster

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#107 SemiMaster
Member since 2006 • 19011 Posts

Since they are worrying abou the bottom line, if there was no RROD, there would be no 1 billion dollars set aside for repairs, and Microsoft would actually have dropped the price of the 360 earlier, putting them and keeping them ahead of the Wii as the cheapest and best selling console.

I personally believe that if the 360 did not have the RROD, the PS3 would truly be hurting and the Wii would be in second place now.

How many times have people you know, in real life, or on this board or others said "If the 360 was more reliable I'd have one now". I'd need more than my hands and feet to count.

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mr-krinkles

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#108 mr-krinkles
Member since 2008 • 1641 Posts
I've had 4x PS2's, 5x PSX's. Sony's failure rate cannot be any worse than Microsofts failure rate.Dibdibdobdobo
Lolz, I've had one PS2 and it's still going strong since 2001. Sounds like you need to stop breaking your toys.
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patriots7672

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#109 patriots7672
Member since 2008 • 3249 Posts
It made me sell my replacement from MS and bann the 360 from my home forever. That just aint cool to make products like that!
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mute4

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#110 mute4
Member since 2005 • 226 Posts
Well, I did kept ME from buying one, so yeah, surely there's people who thought like me.
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tek91

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#111 tek91
Member since 2004 • 1476 Posts

The RROD is one of the many reasons I haven't bought a 360 I could been a mandicore but for every person like me theres a person that already purchased a 360 and purchased it again because they got rrod which helps the 360 sales.

as far as money it's costing m$ billions

So I would say it's not hurting m$ much in the sales of 360s because theirs always a customer willing to buy another one because theirs broke down but it is hurting m$ in the money department making them lose billions

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Andrew_Xavier

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#112 Andrew_Xavier
Member since 2007 • 9625 Posts
Based on the sales of the x360, and how many more units it's moved than the xbox, I'd say rrod hasn't made even the slightest mark on sales.
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barker132000

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#113 barker132000
Member since 2008 • 218 Posts

Im sure its already been said somewhere on here...........but, it seems as though it hasnt hurt OR boosted sales.

Many people like myself, refuse to buy one for the fear of it crapping out. And then a lot of people, tons i know actually, will run right to the store and buy a new one if their old one craps out, cause they love it so much.

But it has to hurt Microsoft a bit to have to replace a lot of them, but as far as systems in the stores, looks like they are still selling just fine.

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deactivated-5e9044657a310

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#114 deactivated-5e9044657a310
Member since 2005 • 8136 Posts
I wonder how many of 360's sales are repeat buyers after their first 360 died?
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johnnyblazed88

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#115 johnnyblazed88
Member since 2008 • 4240 Posts

for everybody saying RROD is the reason they wont get a 360 2 word store warranty you just take it in and get a new one if it RROD's, hell if i got a PS3 im damn sure gonna get a store warranty anything over 300$ and im getting the extended warranty

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tek91

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#116 tek91
Member since 2004 • 1476 Posts

Im sure its already been said somewhere on here...........but, it seems as though it hasnt hurt OR boosted sales.

Many people like myself, refuse to buy one for the fear of it crapping out. And then a lot of people, tons i know actually, will run right to the store and buy a new one if their old one craps out, cause they love it so much.

But it has to hurt Microsoft a bit to have to replace a lot of them, but as far as systems in the stores, looks like they are still selling just fine.

barker132000

not anymore they currently don't replace 360s if you have a 360 and it craps out on you the 3 year warranty is officially over if a 360 owner has it crap out on them now they officially have to purchase a new 360.

and even back before the warranty ended there was a fee to pay to get it fixed and it didn't include other malfunctions of the 360 like the eo7 error or disk scratching (which involves alot of law suits in california) many 360 owners just bought new ones because theirs rrod on them, besides the warranty.

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SemiMaster

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#117 SemiMaster
Member since 2006 • 19011 Posts
I wonder how many of 360's sales are repeat buyers after their first 360 died?Nuck81
Hopefully very few considering you get a 3 year free replacement from Microsoft.
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tek91

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#118 tek91
Member since 2004 • 1476 Posts

for everybody saying RROD is the reason they wont get a 360 2 word store warranty you just take it in and get a new one if it RROD's, hell if i got a PS3 im damn sure gonna get a store warranty anything over 300$ and im getting the extended warranty

johnnyblazed88

I don't care about warranty I want to make sure I am not worried every day if the system is going to break on me or if my disk wont scratch and who wants to go through the hasstle of putting it in a box sending it paying the fines and wait 3 weeks for it to arrive, plus m$ don't cover all errors made by the 360.

What m$ needs to do is start fixing the problem and making workable 360s and giving it out to customers who has theirs keep breaking on them, but I bet m$ wont do that it will just probably head to the 720 and abandon the 360.

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tek91

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#119 tek91
Member since 2004 • 1476 Posts

I have a question if you go out to buy a dvd player or tv at a store and you know the brand they have you hear reports that it keeps breaking and people keep sending it back will you still buy it ?

I doubt it I want to make sure it's reliable.

now I see alot of xbox fans who support m$ after this and use the warranty as a scapegoat and it's basically to me ridicolous it's a faulty product and should not have to break in the first place

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EXLINK

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#120 EXLINK
Member since 2003 • 5719 Posts
It either hurt or helped sales...or even both. Hurt sales by making potential non-360 owners to not buy it in fear of failure. Help sales by making current 360 owners that ran out of warranty (3 year RROD warranty is now expired for launch consoles) buy new ones since it makes no sense to repair it really. So in sense, probably both are happening.
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ExplosiveChorro

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#121 ExplosiveChorro
Member since 2008 • 1074 Posts
My guess would be that it actually helped somewhat. People don't want to wait for their console to be repaired, so they just buy a second one. Some guys at school i know have 2.
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abd_alazeez2002

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#122 abd_alazeez2002
Member since 2005 • 328 Posts
yes RPOD hurt 360 in sale till now u could buy two x360 at one ps3 price. so the ratio between x360 and ps3 in price is 2:1 so x360 should sell twice ps3 but Jan sales shows another thing ps3 sold 200k at 399$ in Jan and x360 sold 300k at 199$ in Jan so x360 is missing the sales target by 100k units and ps3 could catch up x360 monthly sales at 299$
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DisPimpin

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#123 DisPimpin
Member since 2006 • 2513 Posts

Apparently not as much as price has hurt the PS3. :|

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CubanBlunt

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#124 CubanBlunt
Member since 2005 • 2025 Posts

I think they have alot even though the problem has been minimized as of late. It left a bad precedent for consumers what do you think?SAR3N

I feel what you are saying, but I think thats why they sell so many......how many people do you know or people you heard about that brought at least 2 360's because there first one went bad. I have 4 homeboys that brought at least 1 more to replace there old ones.

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Steppy_76

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#125 Steppy_76
Member since 2005 • 2858 Posts

[QUOTE="SAR3N"]I think they have alot even though the problem has been minimized as of late. It left a bad precedent for consumers what do you think?CubanBlunt

I feel what you are saying, but I think thats why they sell so many......how many people do you know or people you heard about that brought at least 2 360's because there first one went bad. I have 4 homeboys that brought at least 1 more to replace there old ones.

Once again why would they all buy new ones when the old ones were fixed for free? It's never the normal PS3 fans with stories like these, it's always from some of the most well known, most biased fans. Are you saying your friends are braindead that they didn't send it in to get fixed for free?
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CubanBlunt

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#126 CubanBlunt
Member since 2005 • 2025 Posts
[QUOTE="CubanBlunt"]

[QUOTE="SAR3N"]I think they have alot even though the problem has been minimized as of late. It left a bad precedent for consumers what do you think?Steppy_76

I feel what you are saying, but I think thats why they sell so many......how many people do you know or people you heard about that brought at least 2 360's because there first one went bad. I have 4 homeboys that brought at least 1 more to replace there old ones.

Once again why would they all buy new ones when the old ones were fixed for free? It's never the normal PS3 fans with stories like these, it's always from some of the most well known, most biased fans. Are you saying your friends are braindead that they didn't send it in to get fixed for free?

You said that like I really care what my friends did, if that was the case I would have kept my 360. The fact is people do re-buy 360, try that bias BS with someone else!

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CubanBlunt

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#127 CubanBlunt
Member since 2005 • 2025 Posts

I wonder how many of 360's sales are repeat buyers after their first 360 died?Nuck81

Its a few of them, but try telling a 360 fan that.

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Steppy_76

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#128 Steppy_76
Member since 2005 • 2858 Posts
[QUOTE="Steppy_76"][QUOTE="CubanBlunt"]

I feel what you are saying, but I think thats why they sell so many......how many people do you know or people you heard about that brought at least 2 360's because there first one went bad. I have 4 homeboys that brought at least 1 more to replace there old ones.

CubanBlunt

Once again why would they all buy new ones when the old ones were fixed for free? It's never the normal PS3 fans with stories like these, it's always from some of the most well known, most biased fans. Are you saying your friends are braindead that they didn't send it in to get fixed for free?

You said that like I really care what my friends did, if that was the case I would have kept my 360. The fact is people do re-buy 360, try that bias BS with someone else!

I never said they didn't, but not too many do when it gets fixed for free...certainly not a large enough number to really skew things at all. There are a few people who've bought another PS3 also. Keep YOUR biased BS to yourself.
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CubanBlunt

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#129 CubanBlunt
Member since 2005 • 2025 Posts
[QUOTE="CubanBlunt"][QUOTE="Steppy_76"]Once again why would they all buy new ones when the old ones were fixed for free? It's never the normal PS3 fans with stories like these, it's always from some of the most well known, most biased fans. Are you saying your friends are braindead that they didn't send it in to get fixed for free?Steppy_76

You said that like I really care what my friends did, if that was the case I would have kept my 360. The fact is people do re-buy 360, try that bias BS with someone else!

I never said they didn't, but not too many do when it gets fixed for free...certainly not a large enough number to really skew things at all. There are a few people who've bought another PS3 also. Keep YOUR biased BS to yourself.

You do know the warranty is up on some 360, you do know the warranty ONLY covers RROD, not read disk error. The warranty dont cover EVERYTHING.....so how am I being bias because people buy additional 360 because the warranty don't cover everything....please homie...like I said, try that bias BS with someone that dont know any better.

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tek91

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#130 tek91
Member since 2004 • 1476 Posts

microsoft dropped the ball big time with the reliability issue


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one_on_one

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#131 one_on_one
Member since 2008 • 2368 Posts
It hurted them alot. They would be number one in the hardware sales chart instead of the Wii. I've seen countless people saying that the only thing keeping them away is rrod at any given day. So if there was never rrod the 360 sales number would've doubled.
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tek91

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#132 tek91
Member since 2004 • 1476 Posts

It hurted them alot. They would be number one in the hardware sales chart instead of the Wii. I've seen countless people saying that the only thing keeping them away is rrod at any given day. So if there was never rrod the 360 sales number would've doubled.one_on_one

I seriously doubt the 360 would have been ahead if not for rrod the wii is just a phenomenom while the 360 is even with PS3 counting 360s head start.

mostly just hardcore or gamers buy the xbox360/PS3 as for the wii

Moms and Dads who want to play wii fit

little girls who want to play imagine babies and pets

little boys who want to play the conduit, deblob

gamers who grew up with nintendo that want to play mario galaxy and zelda

old ladies and man that want to play wii play

face it wii is like the cell phone most people want one except the hardcores and now wii is getting in that department Dead Rising, Dead Space.

Not to mention that the rrod i believe is actually helping in the sales as more customers are purchasing their xbox 360 again and again

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The_Game21x

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#133 The_Game21x
Member since 2005 • 26440 Posts
[QUOTE="Steppy_76"][QUOTE="CubanBlunt"]

You said that like I really care what my friends did, if that was the case I would have kept my 360. The fact is people do re-buy 360, try that bias BS with someone else!

CubanBlunt

I never said they didn't, but not too many do when it gets fixed for free...certainly not a large enough number to really skew things at all. There are a few people who've bought another PS3 also. Keep YOUR biased BS to yourself.

You do know the warranty is up on some 360, you do know the warranty ONLY covers RROD, not read disk error. The warranty dont cover EVERYTHING.....so how am I being bias because people buy additional 360 because the warranty don't cover everything....please homie...like I said, try that bias BS with someone that dont know any better.

Or, you can just tell MS you have the RROD and they'll fix it for free anyway. They don't check the systems they receive, they just fix them. :wink:

And seriously, do you honestly think the majority of people who encounter the RROD are buying new systems to replace their old ones instead of getting it fixed for free and saving a couple hundred dollars? Really? :|

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Girsej

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#134 Girsej
Member since 2008 • 48 Posts
Well, I didn't buy one until the RRoD issues seemed to go down, but I was really sceptical about buying it. But now it's made it easier for me to chose which one to sell now that I'm strapped for cash, especially since it'd be much cheaper to buy the Xbox than a PS3 once the financial chaos dies down.