Should games be counted as 'NEW' if it has been taken out of the box?

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PSfanboy101

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#1 PSfanboy101
Member since 2008 • 1734 Posts

Alot of complaints have happend with this, here is somthing that has happened to me...

I went into my local EB Games store and asked for a copy of Halo 3 i ask them for the game, there is CLEARLY a bunch of copies SEALED on the shelf behind them but no they went through there draw thing and pulled out the disc and manually and didnt even worry about figerprints they just picked it up checked it in the cover with the manual and said 'here you go' i payed full price for a game that had been tossed carlessy into the cover and was not sealed.

How can they justify this? and yes for anyone asking, I am really picky.

- PSfanboy101

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SolidTy

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#2 SolidTy
Member since 2005 • 49991 Posts

It's not a big deal, if the game is new, they have to gut games to put them on the floor, how else would people look thru the sections?

As far as your situation, if you asked or go back and ask for a sealed one, they will give you one no problem.

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AlexSays

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#3 AlexSays
Member since 2008 • 6612 Posts

You should have asked for a sealed copy.

It's not a big deal, if the game is new, they have to gut games to put them on the floor, how else would people look thru the sections?SolidTy

Other retailers seem to manage.

Some even skip on the glass, like Best Buy, and they seem to be fine.

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killerfist

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#4 killerfist
Member since 2005 • 20155 Posts

If the content is used, then it's used. Simple as that.

Not every store has the ability to store sealed copies.

The best thing you can do is to check for scratches and other stuff before buying.

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SolidTy

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#5 SolidTy
Member since 2005 • 49991 Posts

You should have asked for a sealed copy. [QUOTE="SolidTy"]

It's not a big deal, if the game is new, they have to gut games to put them on the floor, how else would people look thru the sections?AlexSays

Other retailers seem to manage.

Some even skip on the glass, like Best Buy, and they seem to be fine.

True, but other retailers don't have as large as a selection either.
Glass is out, that system doesn't work when dealing with so many games, but Best Buy's system would work, as long as Gamestop is willing to get rid of half or more of their games.


I don't even like Gamestop, but I understand the business side ofit.

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wayne_kar

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#6 wayne_kar
Member since 2009 • 2090 Posts

when i worked i retail we had to 'dummy' games that when out on the shelf. (open them and shrink wrap the disk and instruction) otherwise the smackheads would steal them.

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Chutebox

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#7 Chutebox
Member since 2007 • 51616 Posts

If it's not in the original seal from the publisher I will not pay full price for it.

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AlexSays

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#8 AlexSays
Member since 2008 • 6612 Posts

True, but other retailers don't have as large as a selection either.
Glass is out, that system doesn't work when dealing with so many games, but Best Buy's system would work, as long as Gamestop is willing to get rid of half or more of their games.


I don't even like Gamestop, but I understand the business side ofit.

SolidTy

Just have a Gamestop employee pat down each customer at the door.

Or make customers get completely naked before entering the store so there's no place to hide stolen goods.

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corwinn01

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#9 corwinn01
Member since 2004 • 842 Posts

When I buy a game I want to be the one who tears it open ..... sorta like christmas.:D

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lusitanogamer

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#10 lusitanogamer
Member since 2006 • 9338 Posts
[QUOTE="PSfanboy101"]

Alot of complaints have happend with this, here is somthing that has happened to me...

I went into my local EB Games store and asked for a copy of Halo 3 i ask them for the game, there is CLEARLY a bunch of copies SEALED on the shelf behind them but no they went through there draw thing and pulled out the disc and manually and didnt even worry about figerprints they just picked it up checked it in the cover with the manual and said 'here you go' i payed full price for a game that had been tossed carlessy into the cover and was not sealed.

How can they justify this? and yes for anyone asking, I am really picky.

- PSfanboy101

If you were really picky you would have asked for a sealed copy. I would never buy an unsealed game for the price of a new, sealed one.
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Nintendo_Man

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#11 Nintendo_Man
Member since 2003 • 19733 Posts

I am hoping we get more digital distribution for console games, no worries about discs being damaged.

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Ceraby

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#12 Ceraby
Member since 2009 • 3306 Posts

Unless the copy was sealed before they opened and showed the contents to you, then it doesn't count as new . To me at least... if my opinion counts for anything.:(

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JLF1

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#13 JLF1
Member since 2005 • 8263 Posts

It's till new because you haven't bought it yet.

It's just like a car is still new even if you test drive it first. It's when you have signed the papers and turne the key for the first time that it's considered used.

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jonesy1911

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#14 jonesy1911
Member since 2003 • 3483 Posts
I bought 2 games on wednesday, GAME in the UK attempted to sell me unsealed copies, I told them no thanks I'll take my money elsewhere, they soon got out the sealed copies.
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Prince_Denspion

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#15 Prince_Denspion
Member since 2004 • 2748 Posts

I agree with those post... when i buy a new game I want to be the first to open and unwrap it since it left the production line. Gives you that extra feeling that someone handing you an already open product. New or not I'd ask to be given the one behind the glass and be on my way, if not I'll go purchase the game somewhere else.

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WWIAB

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#16 WWIAB
Member since 2006 • 4352 Posts

No, they shouldn't be, if a shop has to display game cases, then promo cases should be supplied

a new game should be sealed when you get it...end of

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Prince_Denspion

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#17 Prince_Denspion
Member since 2004 • 2748 Posts

No, they shouldn't be, if a shop has to display game cases, then promo cases should be supplied

a new game should be sealed when you get it...end of

WWIAB

Exactly! I been a gamer since the NES days and all the games from their till now have been shrinked wrapped and unopended and should stay that way... which is why I don't agree with the whole "digial game" generation people are talking about. It takes away from the whole collection building pride of a gamer.

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MaximumD

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#18 MaximumD
Member since 2007 • 1506 Posts
I have the exact same problem. I can't stand Gamestop or EB Games doing this. Selling people opened boxed games as new. How the world would we know if it was played? I would like to be the one to open the box and unwrap it. It shouldn't considered new if it is open. Period.
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Mckenna1845

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#19 Mckenna1845
Member since 2005 • 4410 Posts
why do companies not send a few empty cases to stores, so they can but them on display, and then they can sell just unsealed copies. I have never had a unsealed game given to me, but i do mostly buy from online shops.
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Jade_Monkey

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#20 Jade_Monkey
Member since 2004 • 4830 Posts

I consider it used because those punks at EB would call it used if I opened the box in front of them so it must be used if they did it to me.

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HuusAsking

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#21 HuusAsking
Member since 2006 • 15270 Posts

why do companies not send a few empty cases to stores, so they can but them on display, and then they can sell just unsealed copies. I have never had a unsealed game given to me, but i do mostly buy from online shops.Mckenna1845
That's what 7-Eleven does. They get empty boxes and cover inserts so they can have dummy displays without having to break open any retail copies. Empty cases are reusable (just take out the current insert and put in a new one) and inserts are cheap. And display copies (especially those used in demo stations) should count as used, since they're using them.

And as for stealing, does GameStop believe the Sensormatic they install at the front door won't work? If so, perhaps they could save money by having them taken down if they think it's worthless.

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Prince_Denspion

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#22 Prince_Denspion
Member since 2004 • 2748 Posts

I consider it used because those punks at EB would call it used if I opened the box in front of them so it must be used if they did it to me.

Jade_Monkey

lol, sad but true... you could walk in there literally open a new game that you just bought in front of them and they'd buy it back from you at 5% the original price and then probably sell it as new to the next customer.

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Jade_Monkey

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#23 Jade_Monkey
Member since 2004 • 4830 Posts

[QUOTE="Jade_Monkey"]

I consider it used because those punks at EB would call it used if I opened the box in front of them so it must be used if they did it to me.

Prince_Denspion

lol, sad but true... you could walk in there literally open a new game that you just bought in front of them and they'd buy it back from you at 5% the original price and then probably sell it as new to the next customer.

Yeah, really makes me wanna burn down their stores sometimes.

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mgsfan1189

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#24 mgsfan1189
Member since 2009 • 213 Posts

Alot of complaints have happend with this, here is somthing that has happened to me...

I went into my local EB Games store and asked for a copy of Halo 3 i ask them for the game, there is CLEARLY a bunch of copies SEALED on the shelf behind them but no they went through there draw thing and pulled out the disc and manually and didnt even worry about figerprints they just picked it up checked it in the cover with the manual and said 'here you go' i payed full price for a game that had been tossed carlessy into the cover and was not sealed.

How can they justify this? and yes for anyone asking, I am really picky.

- PSfanboy101

PSfanboy101

That happened to me in Gamestop with Little Big Planet I just gave the game back and demanded my money back bought a real sealed version at an unknown game shop.

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Planeforger

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#25 Planeforger
Member since 2004 • 20162 Posts

If it's for security reasons, and there's no damage/marks on the disc at all, then I guess that I don't particularly mind if the case is sealed or not.

Then again, I usually buy games via digital distribution, or at cheaper local stores which (coincidentally) only sell sealed games, so it's never been an issue with me.

Also, I'd only consider it to be 'New' if it hasn't been played - the way the store packages the games means little to me.

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Prince_Denspion

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#26 Prince_Denspion
Member since 2004 • 2748 Posts

I remember back in the day when you could trade in games and have enough to actually pay most of the new one off... now you could trade in like 5 games and not cover the taxes... sure I may be exaggerating * a little *.

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Jade_Monkey

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#27 Jade_Monkey
Member since 2004 • 4830 Posts

If it's for security reasons, and there's no damage/marks on the disc at all, then I guess that I don't particularly mind if the case is sealed or not.

Then again, I usually buy games via digital distribution, or at cheaper local stores which (coincidentally) only sell sealed games, so it's never been an issue with me.

Planeforger

Security my ass. The EBs near me don't gut all of their games, just PC games.