For me, this is why Live is fundamentally better than PSN. First, before you immediately reply 'lol facebook is lame who cares' this is just an example. If you look at Microsoft's recent incorporation of last.fm, zune, twitter and facebook onto xbox live (even if you hate all those features and will never use them), you can see that they've thought about how to go about it, how to make it look and work on a console etc. And they've done a really good job. For those who like using last.fm for example, the interface on the 360 for using it is unique and really awesome. It's completely different from the normy version on the website, and really feels like it was meant for a console. Same with Twitter and Facebook. Even though i dont use them, i can appreciate that for those who DO use them, they've been designed and executed really well to work on the 360 with a game pad.
So, following the announcement that these features were on the way, it emerges that Sony are also going to add Facebook to PSN. And when it comes, it's slapped together, doesn't offer many of the basic things Facebook is meant to do, and what it CAN do is done so badly that even the PS3 editor on IGN has written a piece about how bad it is. When it posts information about your trophies to Facebook, for example, it takes up the better half of a whole page and gets nothing but comments of 'omg turn that off!' from annoyed users who have your PS3's updates clogging up their entire screen.
Again, this is just an example. Another example would be trophies. On the 360 it's a simple idea; every game can have up to 1000 points spread between however many different achivements the developer likes, to a maximum of 50. Each one is worth a number of points, and has a small picture and description to show whoever is looking at your gamercard what you did to unlock it. Cool idea, if you like that sort of thing.
Sony then comes out with Trophies. They're not in every game, they arrive too late, some games get patched, some dont. It's a mess.
Microsoft announce Netflix; a simple downloadable add-on. Sony announce it, but you need a disc to use it.
CONCLUSION:
Sony really need to take PSN in a cool and unique direction, and stop with the knee-jerk reactions to whatever Microsoft is doing. They'd be much better off shutting out what the competition is doing and focusing on their own ideas. Right now PSN is just one hastily put together update after the other, all of which seem designed to do nothing more than immitate the latest 360 update, only 75% of the time they're simply nowhere near as good because they've been put together so quickly to try and keep up with LIVE.
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