The main reason why XBL will always be better then PSN this gen is simple. The 360 was built around XBL, while PSN is a added feature of the Playstation 3. This is not a bad thing for PS3 owners. Its just that online play is just another feature on the PS3 like Blu-Ray, web browser, photo program, etc. I'll explain it further.
When you turn your 360 on a little blip comes out with a message that says " X amount of friends online." You can literally hit one button and see who's online and what games you are playing. Sure you can do the same thing on PSN with about a dozen button presses****SEE EDIT, but its not as intigrated in the experiance. What I mean is, every time I turn on my 360 I check my friends list because its right in front of me. The only times I have played with friends on PSN is because they have called me on my cell phone to see if I wanted to play. The Party system is another huge feature on 360.
Another thing that people really over look is that mics come with 360s and not the PS3. I play with a bunch of people I work with and they all own both 360 and PS3. Well, no one besides me has a mic. It sucks playing MLB with my buddy and not being able to talk to him like we normally would. Also for tactical shooters it bugs me when 75% of my team don't have mics. It matters. I play Rainbow 6 Vegas 2 on 360 all the time, and the teams that talk and communicate win. Not to mention trash talking my buddy when I come through with 4 runs in the 11th inning is nice.Especially when I don't have to do it via text message on my cell phone.
The unified system on the 360 is awesome and stresses ease of use. The PSN is serviceable. Having to add friends for my friend's list and then for a specific game gets annoying. Also I love the fact that is I mute or avoid someone in one game on 360, then they are muted or avoided for all games. It's not like that on the PS3. Acheivements are also way more integrated into the experiance then trophys. As are simple things like voice chat, messages, etc.
In short the PS3 has decent free online play. Its not bad by any means. I mean look at the Wii, it could be a lot worse. That being said the 360 still has by far the best online experiance overall.
*** Edit I guess this is a bad example. A better one, Lets say you buy that new hotness online game. If you pop it in the 360 1 button and you are seeing whos playing (and on what map, whos seems to be playing in the same game etc). A couple of presses i'm joining the game in progress. PS3 you have add each friend that is already on you list to the friend's list for that game, then wait for the add, etc. I'm just talking about ease of use here.
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