'Unfinished' Black Ops Reported For Government Investigation

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Game-fu

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#151 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]But I guess a company like Activision just goes around offering to replace used games with brand new sealed games or other titles of one's choice with no causation to do so. Right?IronBass
That's not uncommon. A lot companies tend to do such a thing (in small scale) to keep a good image. "These are the options that we are able to offer to you as a one time courtesy." should tell you that they don't really have to.

It's very uncommon to give something away for free when you don't have to.

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deactivated-63f6895020e66

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#152 deactivated-63f6895020e66
Member since 2004 • 21177 Posts

It's very uncommon to give something away for free when you don't have to.Game-fu
Not really. If you complain loud enough.

This is not something that costs Activision much (in small scale), since the game is already done, so their only cost is the 20 cents of the CD and shipping.

Add to the fact that the guy already gave $60 (meaning $35)to them.

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#153 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]It's very uncommon to give something away for free when you don't have to.IronBass
Not really. If you complain loud enough.

You mean like a lawsuit?

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deactivated-63f6895020e66

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#154 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
You mean like a lawsuit?Game-fu
No. Sending them multiple emails or letters with the right tone (not angry, but not soft, either). Plenty of companies care for their image, especially in a business with regular cunsomers like games, and are likely to respond positively.
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Ilikemyname420

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#155 Ilikemyname420
Member since 2007 • 5147 Posts

[QUOTE="Ilikemyname420"]

[QUOTE="Game-fu"]

[QUOTE="Stevo_the_gamer"]

Too bad the law-suit we've been discussing over the last 8 pages was filed in a country that has consumer laws to protect themselves against that.

Game-fu

From the act that you posted: "The term implied by subsection (2) above does not extend to any matter making the quality of goods unsatisfactory-

(a)which is specifically drawn to the buyer's attention before the contract is made,

(b)where the buyer examines the goods before the contract is made, which that examination ought to reveal, or

(c)in the case of a contract for sale by sample, which would have been apparent on a reasonable examination of the sample.]"

The fact that it's written on the box that online is not guaranteed fits right into those exemptions, so no the country doesn't have a consumer law 'protecting' people from that.

Not entirely true. If you purchase it on-line or via digital download (the PC version is in question here as well) then you don't receive the box until after it has been delivered (or no box at all through digital distribution). Its not stipulated on-line via Steam, Best-buy or GameStop that "online is not guaranteed."

What I find more interesting though is how anyone can come here at all and defend this ridiculous assertion that Activision is somehow "in the right" for selling faulty goods. It just blows my mind.

From the Steam TOU: "C. NO GUARANTEES. VALVE DOES NOT GUARANTEE CONTINUOUS, ERROR-FREE, VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE SOFTWARE, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTIONS(S)." (it was already in caps so don't look at me) In essence steam doesn't even guarantee the software will even work. It's not that Activision is "in the right" morally but legally they are perfectly covered making this whole business rather silly. It's not that I agree with Activision I am just being realistic about the likelyhood the government would lift a finger over this.

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deactivated-5c79c3cfce222

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#156 deactivated-5c79c3cfce222
Member since 2009 • 4715 Posts

[QUOTE="Stevo_the_gamer"][QUOTE="McStrongfast"] Here's what Activision has to say on that subject.

[quote="Dov Carson - Senior Support Representative"]I would also disagree with any legalities involving a single aspect of a game as online experience may change at any time. The publishers have the right to shut down the servers for their game at any time as well which based on the number of reported posts from users may be a viable solution over the free PSN.

SourceGame-fu

Oh, ouch!

Too bad the law-suit we've been discussing over the last 8 pages was filed in a country that has consumer laws to protect themselves against that.


Yeah I was gonna say, not sure if that just applies to the US. Or even if it's true really. That an Activision senior support dude says it doesn't necessarily make it so.

But that's at least representative of what responsibilities Activision feels it has towards its customers.

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#157 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]

[QUOTE="Ilikemyname420"] From the act that you posted: "The term implied by subsection (2) above does not extend to any matter making the quality of goods unsatisfactory-

(a)which is specifically drawn to the buyer's attention before the contract is made,

(b)where the buyer examines the goods before the contract is made, which that examination ought to reveal, or

(c)in the case of a contract for sale by sample, which would have been apparent on a reasonable examination of the sample.]"

The fact that it's written on the box that online is not guaranteed fits right into those exemptions, so no the country doesn't have a consumer law 'protecting' people from that.

Ilikemyname420

Not entirely true. If you purchase it on-line or via digital download (the PC version is in question here as well) then you don't receive the box until after it has been delivered (or no box at all through digital distribution). Its not stipulated on-line via Steam, Best-buy or GameStop that "online is not guaranteed."

What I find more interesting though is how anyone can come here at all and defend this ridiculous assertion that Activision is somehow "in the right" for selling faulty goods. It just blows my mind.

From the Steam TOU: "C. NO GUARANTEES. VALVE DOES NOT GUARANTEE CONTINUOUS, ERROR-FREE, VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE SOFTWARE, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTIONS(S)." (it was already in caps so don't look at me) In essence steam doesn't even guarantee the software will even work. It's not that Activision is "in the right" morally but legally they are perfectly covered making this whole business rather silly. It's not that I agree with Activision I am just being realistic about the likelyhood the government would lift a finger over this.

That's just Steam covering their end of the game. That says absolutely nothing about the dozens of other online retailers without the proper stipulations stating what you call "perfectly covered." It certainly doesn't remove accountability from Activision.

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#158 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]

[QUOTE="Stevo_the_gamer"]Oh, ouch! McStrongfast

Too bad the law-suit we've been discussing over the last 8 pages was filed in a country that has consumer laws to protect themselves against that.


Yeah I was gonna say, not sure if that just applies to the US. Or even if it's true really. That an Activision senior support dude says it doesn't necessarily make it so.

But that's at least representative of what responsibilities Activision feels it has towards its customers.

Exactly. Especially since he's quoting the ESRB which isn't at all facilitated by Activision.

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#159 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]You mean like a lawsuit?IronBass
No. Sending them multiple emails or letters with the right tone (not angry, but not soft, either). Plenty of companies care for their image, especially in a business with regular cunsomers like games, and are likely to respond positively.

And that's what this whole topic is about. A "LETTER" threatening to take action in the name of the entire community against Activision if they don't do something about it.

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deactivated-63f6895020e66

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#160 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
And that's what this whole topic is about. A "LETTER" threatening to take action in the name of the entire community against Activision if they don't do something about it.Game-fu
Which has nothing to with my post which is about singular complains (small scale) and keeping the right tone (like not threatening). My post was about why Activision offered him a replacement, and why that doesn't mean they feel forced to.
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#161 deactivated-6243ee9902175
Member since 2007 • 5847 Posts

[QUOTE="megaspiderweb09"]

I think people should learn to be considerate before they jump to conclusions about the game been functional and this claim been silly. My friends in the UK have COD BlackOps and despite all the recent patches,they can barely get a game rolling till the end without a bug or two so just because yours is functioning perfectly doesnt mean some other peoples complains are silly. Stop been insensitive and ignorant END OF RANT

Stevo_the_gamer

I shouldn't have to sugar-coat things to please the incompetent who brought this case forward. They have no standing, and they hold the belief that they are entitled to compensation because one portion of the game isn't up to the par in which they wanted.

If the game doesn't work and they buy it for the part that doesn't work they are entitled to compensation, if I order a steak at a restraunt well done and it is delivered mooing to me then I get my money back. I know quite a few people who have had issues with the PC version. If that isn't enough take a look on their tech support forum which speaks for itself.

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#162 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]And that's what this whole topic is about. A "LETTER" threatening to take action in the name of the entire community against Activision if they don't do something about it.IronBass
Which has nothing to with my post which is about singular complains (small scale) and keeping the right tone (like not threatening). My post was about why Activision offered him a replacement, and why that doesn't mean they feel forced to.

But it's got everything to do with every post i've made. It wasn't important that we could find one satisfied customer out of the whole bunch who got their "refund." Who cares? The point is that this is a widespread problem and by openly offering this solution to one, he has effectively offered it to all.

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deactivated-63f6895020e66

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#163 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
The point is that this is a widespread problem and by openly offering this solution to one, he has effectively offered it to all.Game-fu
Just that he hasn't He extra specified it was a one-time courtesy.
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#164 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]The point is that this is a widespread problem and by openly offering this solution to one, he has effectively offered it to all.IronBass
Just that he hasn't He extra specified it was a one-time courtesy.

To that one person. I hope you're not seriously suggesting that replacing this one dude's game was a "one-time courtesy" to the whole community. And why wouldn't it be a one-time courtesy? If he makes the same mistake again that's his fault.

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Riverwolf007

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#165 Riverwolf007
Member since 2005 • 26023 Posts

sorry for the (sort of) off topic but i just saw this.

http://www.joystiq.com/2011/01/20/mandatory-xbox-360-update-sneakily-halts-call-of-duty-pirates/

http://forums.xbox-scene.com/index.php?showtopic=727227

ms just shut down all pirated copys and hacks of blops with an update this morning.

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deactivated-63f6895020e66

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#166 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
To that one person. I hope you're not seriously suggesting that replacing this one dude's game was a "one-time courtesy" to the whole community. And why wouldn't it be a one-time courtesy? If he makes the same mistake again that's his fault.Game-fu
That's exactly what it means. No, I'm not saying that no one else is gonna have his game replaced, but no, Activision hasn't offered it to anyone but him (that we know of).
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#167 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]To that one person. I hope you're not seriously suggesting that replacing this one dude's game was a "one-time courtesy" to the whole community. And why wouldn't it be a one-time courtesy? If he makes the same mistake again that's his fault.IronBass
That's exactly what it means. No, I'm not saying that no one else is gonna have his game replaced, but no, Activision hasn't offered it to anyone but him (that we know of).

Right, so when/if they get the same complaint in a "class-action law-suit," you don't think their response will be similar?

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deactivated-63f6895020e66

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#168 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
Right, so when/if they get the same complaint in a "class-action law-suit," you don't think their response will be similar?Game-fu
I have no idea. They may, or may not. I'm guessing it's gonna have a lot to do with what their lawyers suggest.
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#169 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]Right, so when/if they get the same complaint in a "class-action law-suit," you don't think their response will be similar?IronBass
I have no idea. They may, or may not. I'm guessing it's gonna have a lot to do with what their lawyers suggest.

No one knows. I'm just following your logic of 'complain 'til you get what you want.' I would imagine a law-suit would be the highest form of that method.

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deactivated-63f6895020e66

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#170 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
No one knows. I'm just following your logic of 'complain 'til you get what you want.' I would imagine a law-suit would be the highest form of that method.Game-fu
That was not my logic. With "multiple emails" I meant two or three. And I specified the importance of it being a small scale and silent complaint. And I also said maybe. I really doubt a loud collective lawsuit will do it.
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#171 Game-fu
Member since 2009 • 893 Posts

[QUOTE="Game-fu"]No one knows. I'm just following your logic of 'complain 'til you get what you want.' I would imagine a law-suit would be the highest form of that method.IronBass
That was not my logic. With "multiple emails" I meant two or three. And I specified the importance of it being a small scale and silent complaint. And I also said maybe. I really doubt a loud collective lawsuit will do it.

Activision would "settle" before it even became a full-fledged law-suit. I guarantee one way or another they will succumb to the community regardless. And that's all these people are asking for in the first place.

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kuraimen

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#172 kuraimen
Member since 2010 • 28078 Posts
GS is a joke, they lower GT5 score harshly because some cars look ugly and they give this rehashed piece of crap that doesn't even work a 9 just because Activision probably "invests" on GS interests. Gs is a joke confirmed again.
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deactivated-63f6895020e66

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#173 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
Activision would "settle" before it even became a full-fledged law-suit. I guarantee one way or another they will succumb to the community regardless. And that's all these people are asking for in the first place.Game-fu
One way or another... like constantly patching the game, which is what they've been doing the last 3 months.
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deactivated-63f6895020e66

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#174 deactivated-63f6895020e66
Member since 2004 • 21177 Posts
GS is a joke, they lower GT5 score harshly because some cars look ugly and they give this rehashed piece of crap that doesn't even work a 9 just because Activision probably "invests" on GS interests. Gs is a joke confirmed again.kuraimen
Both the GT5 and Black Ops scores are very close to what most publications scored them.
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Jonzey123

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#175 Jonzey123
Member since 2005 • 356 Posts

[QUOTE="Jonzey123"]Why are gamers such whiney entitled crybabies? Activision is not obligated to release Call of Duty on the PS3. I think it would be brilliant if for the next COD, rather than having to deal with people like this, just didn't release the game on PS3.McStrongfast

Calling those who are having problems "whiney entitled crybabies" and thinking it fit that "people like this" should be punished for expressing their disapproval is pretty despicable man. Not to mention irrational seeing how you're a consumer yourself.

They don't have "problems". Their game occasionally glitches. That's hardly worth getting the government involved. And I never said "people like this" should be punished. I just wish people would realise that you can't demand things from developers whenever you feel they owe you, because eventually they're going to get fed up with it and take your toys away.

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BPoole96

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#176 BPoole96
Member since 2008 • 22818 Posts

Where were these guys when Fallout New Vegas released?

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exiledsnake

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#177 exiledsnake
Member since 2005 • 1906 Posts

What I see here is that most gamers now know that most games come with glitches nowadays. Now we just expect developers to release patches to fix their games. What this leads to is a sense of complacency which is bad for the industry. QA standards are slowly going down just because most of us "expect" the problems to be there at launch and that all of it can be patched later anyways.

And when somebody actually rants about glitches of problems he/she has with a game, they are shot down or ignored just because they didn't expect it or because they should have waited for a review.

Just my 2 cents.

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Riverwolf007

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#178 Riverwolf007
Member since 2005 • 26023 Posts

Where were these guys when Fallout New Vegas released?

BPoole96

didn't nv get a 7.5?

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megaspiderweb09

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#179 megaspiderweb09
Member since 2009 • 3686 Posts

At this rate,i hope thier is a review needed to be done by the law protecting consumers against video games because it seems the developers are in a position to sell us unfinished games and take off thier servers for multiplayer if they wanted to

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Phazevariance

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#180 Phazevariance
Member since 2003 • 12356 Posts
[QUOTE="MFDOOM1983"][QUOTE="Stevo_the_gamer"]This is the dumbest thing I've seen in a while. They should be compensated because the game isn't as good as they wanted?Stevo_the_gamer
Selling a broken product is good?

Product is functional.

But incomplete. I can buy a bicycle that has 2 wheels and rides, but I cant steer without bolts falling off ultimately leading to failure of operation, then i'd say thats bad.
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#181 Console_Gamer93
Member since 2007 • 2712 Posts

I wouldn't want any 'compensation' I just want the ******'s at Treyarch/Activision to fix the following problems:

  • connection
  • infinate loading screens
  • stuttering during campaign (you read that correctly)
  • freezes (making you turn your PS3 off from the back)
  • inability to hear people over your mic during games (which can continue into 3+ matches in a row)

MW2 may have been Unbalanced Warfare 2 but Black Ops is Lag Ops/Broken Ops which is a shame because the game features so many worthwhile additions.

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#182 Pug-Nasty
Member since 2009 • 8508 Posts

[QUOTE="Pug-Nasty"]

That's one way to put it. Another way to put it would be to say the defining portion of the game, the part people buy the game for, doesn't work properly. The games online portion is one of the laggiest games I've ever played, including many games with "tacked on" multiplayer. It's as simple as the product doesn't work, and there's nothing in peoples minds making this so, it's subpar development by people with no standards other than making their release date.

It's very obvious, after having played the game, the majority of the budget for the title went to marketing and voice over actors, because the game itself is underdeveloped. The SP campaign was the best part, of a COD game? And even that wasn't particularly good.

Stevo_the_gamer

Experience is relative in this situation -- even then, Treyarch has released how many updates? And they've already came out and told the community they're working on additional updates right now? Like I said before, this would never stand in court and is a complete joke that someone would even bring it to court. The developer has released patches to fix issues, and are consistently trying to fix problems. The online works, it just has its quirks. Simple as that.

They've released a number of patches, that fix things very minor and usually make the bigger problems (lag, connection stability, chat, and party stability) worse. It doesn't matter if they release patches that do more harm than good. That isn't support, it's sabotage.

If the case is going to court, that means that an attorney accepted the case, either because he/she thinks they can win or that the other party will settle. Either way, the attorney thinks the case has merit, and that's certainly a more reliable opinion on the matter than a bunch of posters on system wars.

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EG101

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#183 EG101
Member since 2007 • 2091 Posts

Hopefully the investigation will make Activision fix their game sooner and send a warning to Activision that consumers are not going to put up with buying products that don't work as advertised.

If the PS3 and PC versions of the game are indeed so glitchy you can't play them and enjoy them, how did every video game Critic give ALL 3 versions (PS3, 360, PC) the same review score???

That was a huge injustice to the customers that read these website and magazine ratings. Gamers trust the opinions of these "professional" editors and purchased a game that was no where near the quality that the review advertised. The right thing to do was warn the consumer that the PS3 and PC versions were really glitchy and rate them appropriately. The Critics are partly responsible for this problem because they allowed Activision to get away with selling a product of low quality. Had the reviews reflected how bad these games were then we could all blame the consumer for not reading the reviews.

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Bazooka_4ME

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#184 Bazooka_4ME
Member since 2008 • 2540 Posts
Seriesly though, they need to stop making games for the PS3 if it's gonna end up being sloppy. I don't really want their trash inside my PS3.
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BPoole96

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#185 BPoole96
Member since 2008 • 22818 Posts

[QUOTE="BPoole96"]

Where were these guys when Fallout New Vegas released?

Riverwolf007

didn't nv get a 7.5?

Yes it did, and it could have most likely gotten a 9.0 is it didnn't suffer from the same glitches/freezes that were notorious from Fallout 3. Obsidian should not have released NV until they had all those problems worked out

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catfishmoon23

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#186 catfishmoon23
Member since 2005 • 5197 Posts

I didn't think Black Ops was that bad when I got it at launch for PS3. Much better than the connection issues I had with MW 1 when I first got it and my PS3 in December 07. I can clearly remember "Downloading Game Settings" forever in MW 1. Didn't have issues like that with Black Ops.

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razgriz_101

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#187 razgriz_101
Member since 2007 • 16875 Posts
I actually love the fact Americans are completely oblivious to the fact its a British case where the law against this kind of thing is an entirely diffrent beast.Our country tries not to bend us over as consumers :)
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#188 CrustyBritches
Member since 2011 • 56 Posts

This is why you buy your multiplats on the 360.

Anyway, if I wasn't so lazy I would post every game I've ever played that's buggy. Probably would be over 300 games, easy.

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mbrockway

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#189 mbrockway
Member since 2007 • 3560 Posts
So what's their case here ? Couldn't this be applied to any crap game ? raiden509
It totally should. Videogames are like the one industry where you can buy something broken or bad and not be able to return it. Even the Iphone 4 with its weird Apple brainwashing effect could be returned after signing a contract even. APPLE. Broken software shouldn't be any different.
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jerkface96

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#190 jerkface96
Member since 2005 • 9189 Posts
[QUOTE="MFDOOM1983"][QUOTE="Stevo_the_gamer"]This is the dumbest thing I've seen in a while. They should be compensated because the game isn't as good as they wanted?Stevo_the_gamer
Selling a broken product is good?

Product is functional.

agreed....maybe if once we put it in the disc then it stopped working right away then itd be reason to cry
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KungfuKitten

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#191 KungfuKitten
Member since 2006 • 27389 Posts

This is a very good lawsuit.
1. because activision sues for everything.
2. because we're entering the era of DLC, and thus incomplete games.
3. because hdd on consoles (the future) has led to enormous amounts of bugs.
4. because they are getting more and more bold with delivering half products: Lara Croft and the guardian of light.

We need this lawsuit.

But what's it with lawsuits and 'setting an example'? Justice =/= setting an example. You get what you deserve, period.

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razgriz_101

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#192 razgriz_101
Member since 2007 • 16875 Posts
btw what trading standards says tends to be good enough here aswell or they face full wrath of the law. Trust me over here have problems with a company go to trading standards and they tend to start bending backwards in getting a resolution.Cause if it goes to a claims court they know they are going to be buckled.
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mlbslugger86

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#193 mlbslugger86
Member since 2004 • 12867 Posts

what irks me the most about black ops is the online part, dear god how is it that myWi-fi is 80% and i got 1 single bar and lagging like hell:x

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KHAndAnime

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#194 KHAndAnime
Member since 2009 • 17565 Posts
Honestly, I'm all for it. I'd love to see Activision lose a lot of money over this. I played Black Ops on and off for a month since its release, on three different PCs I own. How broken and buggy that game was is a joke. They have the money and resources to make a some-what working game, yet they have absolutely no problem selling a completely buggy game for $60. People defending Activision are jokers, and would gladly throw their money at anything published by them - even if the game barely works. There pretty much wasn't even one aspect of the game that worked properly. The main menu was buggy, the server browser was buggy, the leveling system is buggy, the optimization sucks considering how ugly the game is, ungodly stuttering, skippy netcode, dysfunctional kill-cams....it's pretty ridiculous. If you have a decently high-end PC, you'll likely only experience the half of it, but it's terrible either way.
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delta3074

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#195 delta3074
Member since 2007 • 20003 Posts

[QUOTE="Stevo_the_gamer"]

[QUOTE="Pug-Nasty"]

That's one way to put it. Another way to put it would be to say the defining portion of the game, the part people buy the game for, doesn't work properly. The games online portion is one of the laggiest games I've ever played, including many games with "tacked on" multiplayer. It's as simple as the product doesn't work, and there's nothing in peoples minds making this so, it's subpar development by people with no standards other than making their release date.

It's very obvious, after having played the game, the majority of the budget for the title went to marketing and voice over actors, because the game itself is underdeveloped. The SP campaign was the best part, of a COD game? And even that wasn't particularly good.

Pug-Nasty

Experience is relative in this situation -- even then, Treyarch has released how many updates? And they've already came out and told the community they're working on additional updates right now? Like I said before, this would never stand in court and is a complete joke that someone would even bring it to court. The developer has released patches to fix issues, and are consistently trying to fix problems. The online works, it just has its quirks. Simple as that.

They've released a number of patches, that fix things very minor and usually make the bigger problems (lag, connection stability, chat, and party stability) worse. It doesn't matter if they release patches that do more harm than good. That isn't support, it's sabotage.

If the case is going to court, that means that an attorney accepted the case, either because he/she thinks they can win or that the other party will settle. Either way, the attorney thinks the case has merit, and that's certainly a more reliable opinion on the matter than a bunch of posters on system wars.

we don't have attorneys in the UK, we have barristers, it's the office of fair trading, and trust me, the fact that treyarch are working to patch and fix the game will probably mean the case will get thrown straight out, the guys that bought the game on Ps3 would be better off trying to get a settlement in the small claims court.
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Blade8Aus

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#196 Blade8Aus
Member since 2006 • 1819 Posts

Ridiculous.. I played it on a PS3 and it was fine. 'Unfinished' is like Big Rigs. By comparison to a LOT of commercial titles that have far less coverage from the media than the Call of Duty series, Black Ops should be considered polished.

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Cherokee_Jack

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#197 Cherokee_Jack
Member since 2008 • 32198 Posts
Oh dear, a game was shipped unfinished. Never before has this happened.
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Pug-Nasty

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#198 Pug-Nasty
Member since 2009 • 8508 Posts

[QUOTE="Pug-Nasty"]

[QUOTE="Stevo_the_gamer"]

Experience is relative in this situation -- even then, Treyarch has released how many updates? And they've already came out and told the community they're working on additional updates right now? Like I said before, this would never stand in court and is a complete joke that someone would even bring it to court. The developer has released patches to fix issues, and are consistently trying to fix problems. The online works, it just has its quirks. Simple as that.

delta3074

They've released a number of patches, that fix things very minor and usually make the bigger problems (lag, connection stability, chat, and party stability) worse. It doesn't matter if they release patches that do more harm than good. That isn't support, it's sabotage.

If the case is going to court, that means that an attorney accepted the case, either because he/she thinks they can win or that the other party will settle. Either way, the attorney thinks the case has merit, and that's certainly a more reliable opinion on the matter than a bunch of posters on system wars.

we don't have attorneys in the UK, we have barristers, it's the office of fair trading, and trust me, the fact that treyarch are working to patch and fix the game will probably mean the case will get thrown straight out, the guys that bought the game on Ps3 would be better off trying to get a settlement in the small claims court.

I think it's great that they are working on it, not so great that they have continually broken the game further with each patch though. If one should not be able to count on them to fix the game's problems post-launch, surely we can at least hope to not have them make the game worse after we paid for it.

I am not familiar with UK courts, laws, or anything else... other than most of our laws are carried over from there. Of course, there are a lot of differences now, but I imagine this will still come down to best argument and to whom the judge sympathizes more with. In civil suits, there is no reasonable doubt, just most damaged and who's fault it is.

We live in a world in which OJ didn't do it and you can win a law suit against a major restaurant because you took the lid off the coffee you just ordered, held it between you legs while trying to open a creamer, spilled it on you crotch and burned the crap out of yourself.

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HuusAsking

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#199 HuusAsking
Member since 2006 • 15270 Posts
[QUOTE="MFDOOM1983"][QUOTE="Stevo_the_gamer"]This is the dumbest thing I've seen in a while. They should be compensated because the game isn't as good as they wanted?Stevo_the_gamer
Selling a broken product is good?

Product is functional.

But probably not fully functional.
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HuusAsking

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#200 HuusAsking
Member since 2006 • 15270 Posts

Completely fair point if you ask me. If you bought anything else and it was chipped of scratched etc, you'd want something done about it. Bit of an exagurated comparison but the point still stands, you'd either want your money back or you'd want it fixed. Yes they can apply patches etc, but i still believe devs are in such a rush to get their games out and make mo money they sacrifice quality.

Games are getting pretty expensive, for what you are paying you'd expect it to work properly, and we as consumers have a right to submit such a complaint.

lucfonzy
Not to mention many people are still off the Net and thus without a means to patch.