Which Company Cares More About Its Customers?

  • 94 results
  • 1
  • 2

This topic is locked from further discussion.

Avatar image for topsemag55
topsemag55

19063

Forum Posts

0

Wiki Points

0

Followers

Reviews: 16

User Lists: 0

#51 topsemag55
Member since 2007 • 19063 Posts

Why have you got 3 manufacturers, a publisher and a game?

Thats like "Which is better, Rump, Rib Eye, T Bone, Ice cream or Kenya?"

D1zzyCriminal

This made me lmao.

Poll should be reworked.

Avatar image for kuraimen
kuraimen

28078

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#52 kuraimen
Member since 2010 • 28078 Posts
[QUOTE="mutenpika"]
I already said it was because they wanted to avoid huge lawsuits and attract more costumers. They would have never been so popular if many 360s didn't last 3 years without breaking.kuraimen
...aaand we're back to where we started. My retort to the first part of this statement is in my second post in this topic, and my retort to the second part is in my fourth post of the topic. Neither has yet been debunked.

Actually your retorts don't debunk my retort either so we are pretty much on lock.
Avatar image for shane_orija
shane_orija

910

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#53 shane_orija
Member since 2008 • 910 Posts
One of these things is not like the others, Halo check.... wait, this isn't Sesame street? Anyway, my favorite would be CD Projeckt mainly because of this:- http://tw2.thewitcher.com/forum/index.php?topic=29225.0 http://tw2.thewitcher.com/forum/index.php?topic=29226.0
Avatar image for JohnF111
JohnF111

14190

Forum Posts

0

Wiki Points

0

Followers

Reviews: 12

User Lists: 0

#54 JohnF111
Member since 2010 • 14190 Posts

Activision easily, they are willing to go an extra mile just so we can have 1 additional Call of Duty every year, and countless guitar heros. :P

But seriously, it would be hard to compare the big 3 as all of them rip us off in different ways. Nintendo is the only of the 3 who sells a console for more than it costs to make, Sony removes features that will only end up punishing legal customers and Microsoft is Microsoft with its shady practices.

Edit: Still Nintendo has great customer support, and sony has been doing a great job supporting their system. But I Bungie has done a really good job supporting Halo 3 so they win.

Maroxad

Thats not caring, thats called a "cash-in" lol, they rush out a new game every year so the kiddies can scream to mummy that a new one is out. And yeah i agree with Nintendo, they probably have better support than anywhere else, the only reason MS upped their support is the RROD that almost bulldozed them into law suits.

Avatar image for tagyhag
tagyhag

15874

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#55 tagyhag
Member since 2007 • 15874 Posts
Why isn't there a "none" option?
Avatar image for hexashadow13
hexashadow13

5157

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#56 hexashadow13
Member since 2010 • 5157 Posts
Why put Halo? And who the heck voted for it.
Avatar image for SecretPolice
SecretPolice

45558

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#57 SecretPolice
Member since 2007 • 45558 Posts

[QUOTE="SecretPolice"]

The only company that may truly care about you is the Company you keep. :P

mutenpika

Hmm, so this poll only really applies to Satoru Iwata, Steve Ballmer, and Sir Howard Stringer? Maybe Master Chief and Bobby Kotick, too...
I already said it was because they wanted to avoid huge lawsuits and attract more costumers. They would have never been so popular if many 360s didn't last 3 years without breaking.kuraimen
...aaand we're back to where we started. My retort to the first part of this statement is in my second post in this topic, and my retort to the second part is in my fourth post of the topic. Neither has yet been debunked.

No, no, no... twas a play on words meaning for instance: The company you keep.... If you run with wolves, you will learn how to howl.

:P

Avatar image for themagicbum9720
themagicbum9720

6536

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#58 themagicbum9720
Member since 2007 • 6536 Posts
valve.
Avatar image for waltefmoney
waltefmoney

18030

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#59 waltefmoney
Member since 2010 • 18030 Posts

Why put Halo? And who the heck voted for it.hexashadow13

Halo fans?

Avatar image for nervmeister
nervmeister

15377

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#60 nervmeister
Member since 2005 • 15377 Posts
I'm divided between Ninty and Sony. Ninty is cranking out serious titles for the holidays, and Sony is making 2011 a wonderful year to be a gamer.
Avatar image for J-WOW
J-WOW

3105

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#61 J-WOW
Member since 2010 • 3105 Posts
NOT M$, and not nintendo cuz they dont give their fans what they want. SONY has been give us wat we plus more
Avatar image for hellhund
hellhund

1984

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#62 hellhund
Member since 2003 • 1984 Posts

I would say Valve.

Avatar image for with_teeth26
with_teeth26

11623

Forum Posts

0

Wiki Points

0

Followers

Reviews: 43

User Lists: 1

#63 with_teeth26
Member since 2007 • 11623 Posts

this topic shouldn't have a poll.

I'd say Valve or Relic because of all the free content they release for their games post-release.

DICE is pretty good as well.

Avatar image for DraugenCP
DraugenCP

8486

Forum Posts

0

Wiki Points

0

Followers

Reviews: 69

User Lists: 0

#64 DraugenCP
Member since 2006 • 8486 Posts

The only company I've had bad experiences with in terms of customer service is Microsoft. I had to send in my old Xbox about 3 or 4 times before they detected a problem with its power supply, yet every time they pretended they had fixed it, while they merely just sent it back the way it came without admitting they weren't able to locate the problem. They also tried to charge my brother 72 euros (that is about 100 USD, mind you) for a simple question about Windows XP during a telephone consult because Vista was already out and XP had become 'an unsupported product'.

For the rest, I'd say Nintendo comes across as the most sympathetic at least, seeing as they make top quality hardware (so far I never had a problem with any of their products unless if it was caused by myself) and seem to be actually concerned about their contribution to the industry in a creative way as well.

Avatar image for dercoo
dercoo

12555

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#65 dercoo
Member since 2006 • 12555 Posts

:lol:

Halo a company.

I guess Sony from that list for free online and pushing for great exclusives.

Avatar image for Elann2008
Elann2008

33028

Forum Posts

0

Wiki Points

0

Followers

Reviews: 17

User Lists: 0

#66 Elann2008
Member since 2007 • 33028 Posts

Sony - free online.

Microsoft - Xbox Live rocks. RROD doesn't.

Halo/Bungie/Whatever/Masterchief - Umm Thank you. Halo Reach rocks! xD

Activision - Wait what? I dont know if serious...

Nintendo - When did Nintendo care what anybody said? They stand for "I do what I want, whenever I want." Ninty brand. Here, take this motion controller. Go play with it. :P

I'll say Valve.

Avatar image for vashkey
vashkey

33781

Forum Posts

0

Wiki Points

0

Followers

Reviews: 135

User Lists: 25

#67 vashkey
Member since 2005 • 33781 Posts
Bungie, Valve or Blizzard. I really don't think you could prove that any of the console manufacturers care more about their customers than the other. They've all had rough spots.
Avatar image for Pug-Nasty
Pug-Nasty

8508

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

#68 Pug-Nasty
Member since 2009 • 8508 Posts

Sony, at least they care the most about providing content it seems. Nintendo's been doing a really good job lately.

lol at Activision.

Avatar image for ohthemanatee
ohthemanatee

8104

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#69 ohthemanatee
Member since 2010 • 8104 Posts
Voted halo for the Lulz
Avatar image for EdenProxy
EdenProxy

1561

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#70 EdenProxy
Member since 2010 • 1561 Posts

Valve > else.

Maintaining customer satisfaction is a primary goal of running a business. And in the gaming industry Valve does it the best.

Avatar image for TheSterls
TheSterls

3117

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#71 TheSterls
Member since 2009 • 3117 Posts

[QUOTE="hkymike"]Microsoft shouldn't even be on this list. All they acer about is moneymutenpika
Wasn't there a 3-year warranty for the RROD? They didn't have to do that, you know.

Yea, the worst by far is Nintendo there the only company that sells there hardware for more then its worth at launch while the others take a massive loss. You just dont get any bang for your buck with them and this generation is the first time i have skipped there console.

Avatar image for Miroku32
Miroku32

8666

Forum Posts

0

Wiki Points

0

Followers

Reviews: 43

User Lists: 0

#72 Miroku32
Member since 2006 • 8666 Posts
I went with Halo because honestly, that is the only "company" I have heard people complain about.
Avatar image for clruff
clruff

275

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#73 clruff
Member since 2010 • 275 Posts

MS only cares how they're going to milk their customers and take their sweet time solving problems if they ever do solve them.

Avatar image for coltsfan4ever
coltsfan4ever

2628

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#74 coltsfan4ever
Member since 2006 • 2628 Posts

MS does. They knew some people were craving to play a next gen system. So they said screw quality testing lets give the people what they want and pay a billion dollars later. But it gets better. After their loyal fans stuck by them they rewarded them by raising the price of Live.

Avatar image for vashkey
vashkey

33781

Forum Posts

0

Wiki Points

0

Followers

Reviews: 135

User Lists: 25

#75 vashkey
Member since 2005 • 33781 Posts

[QUOTE="mutenpika"][QUOTE="hkymike"]Microsoft shouldn't even be on this list. All they acer about is moneyTheSterls

Wasn't there a 3-year warranty for the RROD? They didn't have to do that, you know.

Yea, the worst by far is Nintendo there the only company that sells there hardware for more then its worth at launch while the others take a massive loss. You just dont get any bang for your buck with them and this generation is the first time i have skipped there console.

Honestly, thats a pretty stupid reason. Microsoft and Sony sold their consoles at a loss from the beginning because if they didn't no one would have bought their console. Had they been in Nintendo's position they'd have done the same thing.
Avatar image for nervmeister
nervmeister

15377

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#76 nervmeister
Member since 2005 • 15377 Posts

Valve > else.

Maintaining customer satisfaction is a primary goal of running a business. And in the gaming industry Valve does it the best.

EdenProxy
Yeah, cool. BTW, when is Half-Life 3 (or Episode 3 for that matter) coming out?
Avatar image for Pug-Nasty
Pug-Nasty

8508

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

#77 Pug-Nasty
Member since 2009 • 8508 Posts

[QUOTE="hkymike"]Microsoft shouldn't even be on this list. All they acer about is moneymutenpika
Wasn't there a 3-year warranty for the RROD? They didn't have to do that, you know.

The 360 launched with a 3 month warranty. Due to lawsuits and a lot of bad press they extended it to one year, then finally 3 years for RROD, and later added some other defects to the 3 year list.

They really did have to do that, because the consequences for losing the class action lawsuit in CA would have busted the 360 completely.

Avatar image for clone01
clone01

29843

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#78 clone01
Member since 2003 • 29843 Posts

This gen.

erglesmergle
Halo isn't a company. Though out of that list, I voted for "Bungie."
Avatar image for ducati101
ducati101

1741

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#79 ducati101
Member since 2004 • 1741 Posts
Valve by far.
Avatar image for AAllxxjjnn
AAllxxjjnn

19992

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#80 AAllxxjjnn
Member since 2008 • 19992 Posts
I voted Halo.
Avatar image for Silverbond
Silverbond

16130

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#81 Silverbond
Member since 2008 • 16130 Posts

They all care about me equally. :)

lol... Activision and Halo are beating MS. Gotta love SW.

Avatar image for mariokart64fan
mariokart64fan

20828

Forum Posts

0

Wiki Points

0

Followers

Reviews: 101

User Lists: 1

#82 mariokart64fan
Member since 2003 • 20828 Posts

i definatelly throw the hat to nintendo

because not only do they address every problem right away

-such as remember e3 08

they have done the extra mile for 09 and 2010 e3s and this years line up you better be looking at nintendo

cause they have just cleaned house with every major franchise in one swoop

somthing sony nor microsoft could ever do

-such as

new dkc

2 new zeldas and a remake for 3ds/wii

-kid icarus-3ds

-goldeneye007

-conduit 2

-kirby epic yarn

-super mario galaxy 2

-mario sports mix

-wii party

-metroid other m

-punchout

-warioland and ware

-ssbb

-metroid prime trillogy/and 3 seperatelly

marioparty 8

starfox 3ds

-paper mario 3ds

super paper mario

mariokart for the wii and 3ds

zelda tp

super mario galaxy

new super mario bros

wii line of games

-pokemon

- p ilot wings 3ds

-pikmin 3 -coming soon

with all those games and more

i cant think of one franchise other then fzero and stuntrace that has yet to have a game on ds wii or the new 3ds

but with microsoft they offered nothing notable but fable halo gears crackdown and forza- that is mighty small even with rare , -pd banjo and viva pinata and kameo

and sony they offer slightly more then microsoft but are just finally releasing the classics we all know-such as twisted metal and gran turismo-in case your wondering 30 dollar demos dont count

so with all that

plus when there was a problem with wii not reading disc-ssb nintendo immediatelly took care of the problem free of charge even for launch wii owners

it took microsoft 1 -2 yrs to offer a 3 yr warranty only to those of e74 and rrod

sony well they didnt need much , because sony and nintendo have less failure rating

and when i called nintendo to transfer my games it was as easy as 123

BUT the first time i called sony they wanted me to pay postage to have them fix my defective controller and when i called ms the first time even under warrante they said oh we cant help you

Avatar image for arto1223
arto1223

4412

Forum Posts

0

Wiki Points

0

Followers

Reviews: 4

User Lists: 0

#83 arto1223
Member since 2005 • 4412 Posts

Lol... Activision got more votes than Microsoft.

Avatar image for hanslacher54
hanslacher54

3659

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#84 hanslacher54
Member since 2007 • 3659 Posts

Nintendo>Sony>Microsoft>Activision

Avatar image for Gamingclone
Gamingclone

5224

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#85 Gamingclone
Member since 2009 • 5224 Posts

Im going with Nintendo, because not only does the system last, it was built well, my frist Wii fell like 10 times before (over 3 and a half-4 years mind you) before it broke (only the disc drive broke, everything else; channels, menu, everything else not disc related worked). Oh and Nintendo of America gave us 20% off the repair for the broken Wii to get repaired :O

Avatar image for bbkkristian
bbkkristian

14971

Forum Posts

0

Wiki Points

0

Followers

Reviews: 15

User Lists: 1

#86 bbkkristian
Member since 2008 • 14971 Posts

Nintendo. I get Excellent service when I needed my wii and ds repaired. Easy and they fixed it rapidly; about a week, SONY took double that amount to get my PS3 fixed...

OH and When I sent in my Wii to Nintendo, they sent me a refurbished one (or a new one... It literally had NO scratches on it. :D ). And I realized that my new wii had none of my VC games. I called them up and they transferred it to me easily. :) Nintendo is #1.

Avatar image for Kane04
Kane04

2115

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#87 Kane04
Member since 2006 • 2115 Posts
Halo is a company? o.O
Avatar image for _Cadbury_
_Cadbury_

2936

Forum Posts

0

Wiki Points

0

Followers

Reviews: 7

User Lists: 0

#88 _Cadbury_
Member since 2006 • 2936 Posts
Sony definately. Activision definately the least (i.e they really don't seem to care at all)
Avatar image for TheSterls
TheSterls

3117

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#89 TheSterls
Member since 2009 • 3117 Posts

[QUOTE="TheSterls"]

[QUOTE="mutenpika"] Wasn't there a 3-year warranty for the RROD? They didn't have to do that, you know.vashkey

Yea, the worst by far is Nintendo there the only company that sells there hardware for more then its worth at launch while the others take a massive loss. You just dont get any bang for your buck with them and this generation is the first time i have skipped there console.

Honestly, thats a pretty stupid reason. Microsoft and Sony sold their consoles at a loss from the beginning because if they didn't no one would have bought their console. Had they been in Nintendo's position they'd have done the same thing.

Honestly no thats a great reason , Nintendo has never sold there systems for a loss as they are simply to cheap to do so . Im sorry Sony and Microsoft actually try to drive the industry rather then releasing 5 year old hardware with motion controls that dont even work right.

Nintendo even skipped out on a cd drive for the N64 and claimed it was because loading times killed the gaming experience eventhough cartdriges cost way more for devs to produce games and were much harder to work with so they ended up losing almsot all there 3rd party support for the soul reason they were to cheap to put a cd drive in the N64. Nintendo has alwas been the msot greedy of the console makers.

Avatar image for kuraimen
kuraimen

28078

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#90 kuraimen
Member since 2010 • 28078 Posts

Lol... Activision got more votes than Microsoft.

arto1223
As it should... Although I think Nintendo should be winning this.
Avatar image for mlbslugger86
mlbslugger86

12867

Forum Posts

0

Wiki Points

0

Followers

Reviews: 15

User Lists: 0

#91 mlbslugger86
Member since 2004 • 12867 Posts

i would say none of them, they just want our money

Avatar image for Desulated
Desulated

30952

Forum Posts

0

Wiki Points

0

Followers

Reviews: 55

User Lists: 0

#92 Desulated
Member since 2005 • 30952 Posts

....Halo is a company? :lol:

Avatar image for Cloud567kar
Cloud567kar

2656

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#93 Cloud567kar
Member since 2007 • 2656 Posts

Valve?

Avatar image for erglesmergle
erglesmergle

1769

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#94 erglesmergle
Member since 2009 • 1769 Posts

[QUOTE="mutenpika"][QUOTE="hkymike"]Microsoft shouldn't even be on this list. All they acer about is moneyTheSterls

Wasn't there a 3-year warranty for the RROD? They didn't have to do that, you know.

Yea, the worst by far is Nintendo there the only company that sells there hardware for more then its worth at launch while the others take a massive loss. You just dont get any bang for your buck with them and this generation is the first time i have skipped there console.

Why wouldnt anyone sell their product for more than its worth. Its called profit. MS ans Sony had no choice.