3 year warranty

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jonnyt895

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#1 jonnyt895
Member since 2005 • 186 Posts

Hi i have had my xbox 360 for over a year now and its starting to play up for example the power supply doesnt work sometimes this being with no light and i have had the ring of death once but my 360 continued to work straight after but now sometimes the console will just shutdown by itself and sometimes when i go to load a game up aa screen comes up and says generalhardware failure, would the warranty cover this even though i havent had the ring of death that has proved to be fatal???

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KurupSoldr

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#2 KurupSoldr
Member since 2006 • 4094 Posts

"New users, and users who have not experienced these problems will continue to fall under the 1-year warranty plan, unless they experience the red ring error."

Based on that quote above you can draw your own conclusion, thats from microsoft

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kashim26

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#3 kashim26
Member since 2005 • 929 Posts

The problem on my console started today.....well yesterday actually. I got an achievement when I was playing crackdown and at the same time the game was saving, and as you know you shouldn't switch the console off but the screen just froze at this vital time and I just looked in horror for a few seconds. I waited....and waited but nothing happened so I restarted the console and I knew something was going to happen and something did happen. Now I can't play a game/demo for even a minute, either the screen just freezes or it shows the three red lights.

Phoned Microsoft Customer Support and they told me that the console has to be sent in to them to be checked. BUT they mentioned nothing about the cost or whether I got any warranty. So I was just wondering whether I will have to pay anything.

Quote from BBC:

"Customers who suffer the problems will now be given a free three-year warranty, the company said.

The failures are indicated by three red flashing lights on the console.

It added that the move - which will also see some people reimbursed for postage and repairs on consoles which were out of warranty - was aimed at keeping the loyalty of its customers."

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Sotonian_Rebel

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#4 Sotonian_Rebel
Member since 2006 • 371 Posts

Hi i have had my xbox 360 for over a year now and its starting to play up for example the power supply doesnt work sometimes this being with no light and i have had the ring of death once but my 360 continued to work straight after but now sometimes the console will just shutdown by itself and sometimes when i go to load a game up aa screen comes up and says generalhardware failure, would the warranty cover this even though i havent had the ring of death that has proved to be fatal???

jonnyt895

wrap some towels aound your console and over heat it so much taht it gives the ring of death, and new console for you.

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bryinx

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#5 bryinx
Member since 2005 • 217 Posts
[QUOTE="jonnyt895"]

Hi i have had my xbox 360 for over a year now and its starting to play up for example the power supply doesnt work sometimes this being with no light and i have had the ring of death once but my 360 continued to work straight after but now sometimes the console will just shutdown by itself and sometimes when i go to load a game up aa screen comes up and says generalhardware failure, would the warranty cover this even though i havent had the ring of death that has proved to be fatal???

Sotonian_Rebel

wrap some towels aound your console and over heat it so much taht it gives the ring of death, and new console for you.

Please ppl dont do this...end up burning down ur parents house or somethin...BAD!....FIRE BAD!!!

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Pandemic-7

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#6 Pandemic-7
Member since 2006 • 229 Posts
Woot! Just heard the news. My 360 has been red lighting it for a few weekd now and I didnt pay $150 to get it fixed out of bitterness. It appears now that my bitterness has payed off.If only they didnt have me on hold for so long.