360 junk? rebuy or dump?

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Gorillafunk

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#1 Gorillafunk
Member since 2010 • 25 Posts
I bought a 360 slim 250gb 6 months ago and it took a crap 18 days ago. I followed to return procedure and received a refurbished 360 slim. Whole process took maybe 14 days. I update the console after the standard set up and after about 15 minutes of gameplay the game freezes with a disc read error. Now the game is flawless just out of the case. It don't really bother me so much so I just restart and try again only this time it freezes. Now I'm getting mad and this continues for about an hour just trying to troubleshoot with MS tech support. The conclusion is I send it back again after just receiving it. This means my son doesn't get to play the games I bought him for Christmas. This makes me feel like **** and MS customer support can only say SORRY (no compensation). SOOOO the big question is should breakdown buy another Xbox that will possibly break in 5-6 months or switch to a ps3? I don't want this to be a vs thread just some straight forward facts or other peoples experiences with the same problem and out come. BTW the game is taken very good care of with good ambient temps, no dust, adult used, and ventilation. Do any ps3 owners out there have this problem with their console and whats is Sony's support like?
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driftingsilvia

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#2 driftingsilvia
Member since 2005 • 4089 Posts

I had a PS3 and it would overheat after maybe 20 minutes. With high end technology, there's no real guarentee. That's what a extended warranty is for. But I do agree with you. Microsoft really needs to offer money back guarentee's in these cases. Why would you want to buy a new Xbox, have it break, then them send you a used one instead of a new one?

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Gorillafunk

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#3 Gorillafunk
Member since 2010 • 25 Posts

I had a PS3 and it would overheat after maybe 20 minutes. With high end technology, there's no real guarentee. That's what a extended warranty is for. But I do agree with you. Microsoft really needs to offer money back guarentee's in these cases. Why would you want to buy a new Xbox, have it break, then them send you a used one instead of a new one?

driftingsilvia
That's exactly how I am feeling but, I like Gears 3 & COD3. All of my son's games are on 360.I guess hoping that I purchase a good one this time around IDK. Love hate relationship with one hell of a decision. With driftingsilvia having overheating issues on PS3. Me not having much experience with PS3. Is it worth the switch, is the PS3 more reliable, whats PS3 support like? FOR THE LOVE OF GOD lol. Does anyone have the facts?
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Neonice901

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#4 Neonice901
Member since 2011 • 95 Posts
Personally i would say stick with the 360. I have both consoles, and much prefer the 360 the entire community is much better in my opinion. I would say get the elite over the slim, I have had mine since launch and have only had two or three games which it couldn't read, mainly because they were preowned and scratched as hell. Also in my opinio MS support is quite good, when I got my xbox account hacked the guy I was talking to wasreally helpful They got my account back wiithin a month, and they gave me back every penny the hacker took from my account.
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pisi12

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#5 pisi12
Member since 2011 • 25 Posts
good message Neonice901
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RAGEofSTUNTS

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#6 RAGEofSTUNTS
Member since 2010 • 733 Posts
I have had a launch Xbox 360 Arcade for years and never had any problems with it or my ps3 slim, though I would heavily recommend the Xbox because the community is much better and you can send a broke Xbox 360 and get a new one in about 2-3 weeks, but all of my friends with a broken ps3 have been waiting years to get their ps3 back. Like Neonice901 I would recommend a elite or another version and buy a hard drive for it later.
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Wolfetan

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#7 Wolfetan
Member since 2010 • 7522 Posts

What are you people talking about? PS3's breaking? They have a lower chance then the xbox slim.. Sounds like a Xbox 360 fanboys to me.

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Gorillafunk

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#8 Gorillafunk
Member since 2010 • 25 Posts
True info does seem a bit bias but, then again I'm leaning toward 360 anyways because of Xbox live. MS just has me so frustrated with the junk they expect us to buy. Is it too much to ask for a system to last for 2 years. The way I look at how much money MS has taken from me compared to what I have it makes me sick. This reason alone is why I'm looking for info on Sony and how things are on the other side of the fence. Is the online multi-player for PS3 as bad as some say it is (lag, hacks, unenjoyable unless your modding)? Is Sony's support really taking months to get a system replaced for US customers? Please post first hand experiences only.
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Weenski

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#9 Weenski
Member since 2011 • 990 Posts
I bought a 360 slim 250gb 6 months ago and it took a crap 18 days ago. I followed to return procedure and received a refurbished 360 slim. Whole process took maybe 14 days. I update the console after the standard set up and after about 15 minutes of gameplay the game freezes with a disc read error. Now the game is flawless just out of the case. It don't really bother me so much so I just restart and try again only this time it freezes. Now I'm getting mad and this continues for about an hour just trying to troubleshoot with MS tech support. The conclusion is I send it back again after just receiving it. This means my son doesn't get to play the games I bought him for Christmas. This makes me feel like **** and MS customer support can only say SORRY (no compensation). SOOOO the big question is should breakdown buy another Xbox that will possibly break in 5-6 months or switch to a ps3? I don't want this to be a vs thread just some straight forward facts or other peoples experiences with the same problem and out come. BTW the game is taken very good care of with good ambient temps, no dust, adult used, and ventilation. Do any ps3 owners out there have this problem with their console and whats is Sony's support like?Gorillafunk
1) You asked people on the PS3 forum to come and find this topic and answer the question, but you couldn't be bothered to post a link to it. 2) I think this thread belongs in System Wars. 3) English please.
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SapSacPrime

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#10 SapSacPrime
Member since 2004 • 8925 Posts

Wait isn't it getting fixed as we speak? if the dvd drive is the issue you could easily fix it yourself. I wouldn't give up on the xbox personally since its a good console, no matter what you are buying these days you run the risk of buying a dud and my rule is if there is a slight issue early on I demand a replacement from the shop (generally I find if you get through the first 6 months trouble free with any electronics you are safe).

I wouldn't switch to a PS3 if it means you have to rebuy your sons library.

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driftingsilvia

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#11 driftingsilvia
Member since 2005 • 4089 Posts

Yeah I wasn't being biased at all. PS3 is a great system too. Each have their flaws, you just gotta weigh your pros and cons as to what you want or just have both.

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kungfool69

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#12 kungfool69
Member since 2006 • 2584 Posts

with the recent "slim" version of the xbox and ps3 i see equal number of faulty units returned to my shop. that is to say i see VERY few now. most are DOA (dead on arrival). please make sure u allow these machines at least 30cm (12") of breathing space around the vents and dont be afraid to stick ur vaccuum nozzle on the vents to clear out dust. honestly without knowing the situation i would have to say this is made up or your own fault.

Sorry.

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#13 fabulos112
Member since 2011 • 25 Posts
well, i think this is just a bad luck for the console. maybe another one will work flawless. i have a jailbreak xbox 360 with the xglitch chips modded, when i power on the machine, i can slowly consider what games i am going to play in the coming hours, then select the disc, and make myself a cup coffee, i think, in the mean time, the beloved Xbox logo will appear on my TV. so be patient. lol
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Jaysonguy

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#14 Jaysonguy
Member since 2006 • 39454 Posts

What are you people talking about? PS3's breaking? They have a lower chance then the xbox slim.. Sounds like a Xbox 360 fanboys to me.

Wolfetan

Nope, that never happened

New 360 has less of a chance failing then a PS3