Can't redeem points code, need help

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jealosy

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#1 jealosy
Member since 2004 • 118 Posts

I bought a 1600 microsoft points card today as I have done before, but for some reason I can't get the points. I put in the 25 digit code, it tells me what the code is for (meaning I put the code in correct), I press redeem now and on the other side of the screen a new slide opens saying can't retrieve info from xbox live. Please try again later. status code:801613fb

I've been trying for hours and always the same. I even called Xbox and the ran a test on my system, and everything else is working fine. So they said to keep trying, and that eventually it should work. But again that was hours and many re-entries ago. Has anybody else had this problem? If so what happened? If it was fixed, how? Thanks for any help.

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i-like-pie

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#2 i-like-pie
Member since 2005 • 4070 Posts
problems with XBL just wait a few days a try again.
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jealosy

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#3 jealosy
Member since 2004 • 118 Posts
That's what I was thinking, but everything else is working. I can download arcade games and everythind else
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MasterSandman

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#4 MasterSandman
Member since 2007 • 176 Posts
Pretty sure it's live, the(Can't Retrieve Info) thing pops up at the most random times. Try it another time.
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deactivated-5c773b2d7368f

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#5 deactivated-5c773b2d7368f
Member since 2006 • 445 Posts
rytime i put in a redeeme code it NEver works